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Reviews of Brasil

3 out of 5
Brasil
Carrer Apolo Xi, 27, Benidorm, Valencian Community

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 34 reviews" "
Rating 8 - Good. 15 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is in a great spot located close to Benidorm’s old town and was wonderfully clean and well presented however that is where the positives end. Music was playing loudly in the hotel bar until 23:30 (not great when you are up at 5am for a flight) and our room was directly opposite the local police station’s car park & the service men and women were far from quiet when using their vehicles. So, in summary, great location but remember your earplugs.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
A late January visit. The Brasil is a nice hotel, clean & modern. It’s not a party or sunbathing hotel (pool small in shadow for long periods & surrounded by houses looking down). Small bar & limited entertainment. However, having said may suit couples or families wanting a quieter surround close to beach & old town. Staff were pleasant & courteous. We were half board breakfasts were full cooked & lunches with plenty variety. Unexpected free bottled water & bottle of wine provided all days. All meals were pleasant. Some bedrooms face out to police station opposite and there is some noise but heard more if balcony open. Avoid rooms ending in 03, 04 or 05 I.e. 103, 203 etc as these sit by lifts and walk through so residents coming & going & cleaners in morn will prob disturb light sleepers or those seeking lie in. Bedrooms ok , modern bathrooms. Safe in room 10euros a week & air con (not sure if charged didn’t require). Could do with some wall hangers for jackets as wardrobe & units limited. While a balcony there is no scenic views as hotel is surrounded by adjacent buildings on all sides. As ever my acid test would I stay again yes probably at a winter time as value for money far better than the big chain horrors you see.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good welcome. Excellent support at the front desk. The hotel is clean, modern and convenient for the beach and the old town. We were on the first floor and the entertainment was a little noisy but on the upside the television had plenty of UK TV channels to keep you amused.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the location the staff the hotel .
Stayed 8 nights in Dec 2019
Response from Responsable de Calidad on 15 Jan 2020
Thank you very much for your assessment. We hope to see you again. Best regards. Quality Manager

6/10 Okay

NickyG

Liked: Cleanliness, staff & service, amenities
The staff were really friendly, the location of the hotel was ok, but it was really noisy, we could hear the man in the room next to us snoring, farting and talking on the phone, we could even hear the caller on the phone talking so the soundproofing needs looking at. It is opposite the police station which also makes it quite noisy. The buffet food was disappointing but not inedible. Pool was fine for a dip. Staff were very helpful and friendly. Rooms were clean and well stocked. Overall not bad for a cheap weekend in Benidorm.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent location Good breakfast Very clean
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
Modern hotel. Very clean and comfortable. Staff polite and pleasant. Very impressed with the shower and air conditioning. Although very cheap, found it strange you had to pay to use the fridge. There was a lot of choice at breakfast and the food was good. Room cleaned daily too. All in al a very pleasant stay.
Stayed 4 nights in Sep 2019
Response from Customer Care Representative on 17 Sept 2019
Thank you very much for your review.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern rooms, lounge and bar area is modern and clean. Location was ideal as it is away from the bars so there is never any noise at night
Stayed 3 nights in Jul 2019
Response from Atención al cliente on 9 Aug 2019
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located and good clean rooms , nice breakfast good facilities...............................................................................................................................................................................................................................................................................................................................................
Stayed 3 nights in Jul 2019
Response from Atención al cliente on 9 Aug 2019
Thank you for the feedback.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Customer attention on 6 Jun 2019
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Customer care on 12 Apr 2019
Thank you very much for evaluating our services.

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review of hotel Brasil
Nice quiet hotel. Could be a bit noisy at times as in a residential area. Good local toon but hill can be a trek at times. Staff friendly and helpful. Pool was good although no umbrellas for the sun loungers
Stayed 14 nights in May 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money Hotel
Nice hotel a little bit of a walk from the sea front but with all you eat and drink in Benidorm the exercise id=s welcome. Room was lovely and clean we had a view of the pool. The bathroom had recently been refurbished l would say lovely shower. Food was good. only thing l would say was being a Yorkshire lass l like my Yorkshire tea, so just take a few tea bags with you as the Spanish tea was not to my liking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs major update , reception is lovely rooms are dated only went b&b thankfully
Stayed 4 nights in Apr 2018

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Brasile
Hotel very nice, very near to Old town and port, Food very good, service very good, only problem was parking.

6/10 Okay

Tracy

Liked: Staff & service, room comfort
Disliked: Cleanliness

8/10 Good

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean hotel reception first class
Very good

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De ligging vond ik wel minder! Maar de service was perfect.
Stayed 6 nights in Jan 2020

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemos pasado unos días estupendos. Iba preocupada porque anteriormente era un hotel de 2 estrellas pero nos han tratado súper bien y atendieron todas nuestras peticiones. Repetiría sin dudarlo
Stayed 7 nights in Jul 2019
Response from Atención al cliente on 11 Aug 2019
Muchas gracias, Virginia.

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019
Response from Atención al cliente on 9 Aug 2019
Muchas gracias

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Atencion al cliente on 15 Apr 2019
Muchas gracias por su valoración.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
HABIA ESTADO ANTERIORMENTE EN ESTE HOTEL Y HA TENIDO UN CAMBIO PARA MEJOR, LE HAN DADO UN LAVADO DE CARA QUE LE HACIA MUCHA FALTA. RELACION CALIDAD PRECIO, MUY BIEN, DESAYUNO BIEN. VOLVERIA A IR
Stayed 1 night in Mar 2019
Response from Atencion al cliente on 30 Apr 2019
Muchas gracias. Se ha llevado a cabo una extensa reforma de zonas comunes: recepción, salones, cafetería y piscina, y se han renovado totalmente las habitaciones y baños, añadiendo equipamiento como bomba de frio y calor, minibar, TV de 32” con cadenas internacionales. Nos alegra que haya disfrutado de su estancia. Saludos cordiales.

8/10 Good

LAURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in May 2018

8/10 Good

Luis, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situado muy bien, para la playa y para el centro de Benidorm
Stayed 4 nights in May 2018

6/10 Okay

Madeleine, Beuningen

Liked: Cleanliness, staff & service
Netjes en dicht bij strand in rustige buurt
Hotel is gedateerd, maar wel schoon, personeel vriendelijk en voor een kort verblijf goed te doen, zeker t.o.v. de prijs
Stayed 4 nights in May 2018

6/10 Okay

José Luis, talavera de la reina

Liked: Cleanliness, staff & service
Hotel sencillo
Hotel que está bien para el precio que tiene, aparcamiento difícil por la zona, restaurante con mucha acumulación de gente ya que es pequeño, la comida está bien, el personal muy atento en todo momento
Stayed 3 nights in Apr 2018

8/10 Good

DIANA MARIA

Liked: Cleanliness, staff & service, room comfort
La habitación esta bien, limpia y comoda.
Response from Francisco Hermosa on 4 Apr 2018
Gracias por pasar vuestras vacaciones en el Hotel Brasil, esperamos veros pronto de nuevo por aqui!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bonito para repetir
Hotel bonito, actual, buen personal estancia agradable, repetiría. Lo peor la comida.
Stayed 4 nights in Mar 2018
Response from Francis. on 6 Apr 2018
Buenas tardes, Gracias por opinar, procuramos dar el mejor servicio posible y nos esforzamos mucho en dar una comida de calidad. Esperamos que vuelva usted a visitarnos y que todo sea de su agrado. Un saludo,

6/10 Okay

Verified traveller

Liked: Staff & service
Prettig hotel voor een scherpe prijs. Gelegen 7 minuten lopen van het stand en vlakbij het oude centrum van Benidorm. Parkeren kan met korting in een parkeergarage in de straat 50 meter verder.
Stayed 1 night in Mar 2018
Response from Francis. on 4 Apr 2018
109/5000 Bedankt voor je bezoek aan Hotel Brasil en laat een reactie achter. We hopen dat je snel weer terug zult komen om ons te bezoeken.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY MALA, MUY MAL DE COMER, NO VOLVERE JAMAS . QUE VERGUENZA DE HOTEL.

8/10 Good

Verified traveller

Liked: Staff & service
Es un hotel agradable y muy cerca del centro
En el hotel recibimos un trato muy agradable, siendo de nuestro agrado tanto la comida, instalaciones y el trato personal. La experiencia negativa fué por parte de EXPEDIA, ya que contratamos un producto con pensión completa y al darle a contratar nos dejó con solamente el desayuno, debiendo por nuestra cuenta, pagar al hotel la pensión completa. Intentamos llamar Expedia para solucionar este tema y se fueron pasando la pelota unos a otros sin solucionar el problema, y por ese mismo motivo no pensamos ni contratar, ni recomendar esta agencia para nada.

8/10 Good

Jose Ramon

Liked: Cleanliness, staff & service, room comfort
Hotel precio justo.
Por calidad y precio no se puede pedir mas.muy bien. Hay que cambiar las almohadas.