5/5 Excellent
Joseph
25 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2020
Overview of Hotel Servigroup La Zenia
Photo gallery
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Pet Friendly
- Air conditioning
- Spa
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
La Zenia Beach3 min walk
Zenia Boulevard Shopping Center3 min drive
Cabo Roig Beach5 min drive
Alicante (ALC-Alicante Intl.)43 min drive
Choose dates to view prices
About this area
Orihuela
Located on the beach, Hotel Servigroup La Zenia is in Orihuela's Orihuela Costa neighbourhood. Cabo Roig Beach and Torrevieja Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore La Zenia Beach and Punta Prima Beach. Travelling with kids? Consider Aquopolis Torrevieja and Doña Sinforosa Park. Spend some time exploring the area's activities, including golfing.
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What's nearby
- La Zenia Beach - 3 min walk
- Zenia Boulevard Shopping Center - 3 min drive
- Cabo Roig Beach - 5 min drive
- Punta Prima Beach - 6 min drive
- Campoamor Beach - 10 min drive
Getting around
- Balsicas-Mar Menor Station - 21 min drive
- Alicante (ALC-Alicante Intl.) - 43 min drive
Restaurants
- Restaurante — 1 min walk
- Indigo - Fine Indian Dining - 5 min walk
- Alejandro's - 10 min walk
- Old Asia - 10 min walk
- Da Vinci's - 10 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (EUR 7 per day)
- On-site parking is wheelchair accessible
Food and drink
- Free full breakfast available daily 8 AM–10 AM
- 1 restaurant
- 1 poolside bar and 1 bar
- Room service available
Things to do
- Children's pool
- Fitness centre
- Indoor pool
- Outdoor pool
- Playground
- Sauna
- Spa services
- Hot tub
Family friendly
- Children's pool
- Cots/infant beds (surcharge)
- Free children's club
- Indoor pool
- Laundry facilities
- Outdoor pool
- Playground
- Fridge
Conveniences
- Banquet hall
- Lift
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- Spanish
Business services
- 1 meeting room
- Computer station
- Conference space (550 square feet)
Outdoors
- Beachfront location
- Garden
- Pool sunloungers
- Terrace
Spa
- Massages
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Wheelchair-accessible parking
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Cots/infant beds (surcharge)
- Linens
Bathroom
- Hairdryer
- Shower
- Towels
Entertainment
- LCD TV
Food and drink
- Fridge
Outdoor space
- Balcony
More
- Desk
- Phone
- Safe
See similar properties
Policies
Check-in
Check-in from noon - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guest name at check-in must match the name given when the reservation was made.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Renovations and closures
The following facilities or services will be unavailable from July 01 2020 to November 30 2020 (dates subject to change):
- Fitness facilities
- Sauna
- Spa
- Hot tub
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Dogs only
1 per room (up to 11 lbs/5 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 5.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Day gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Self-parking fee: EUR 7 per day
- Pet fee: EUR 15 per pet, per day
- Crib (infant bed) fee: EUR 5.0 per night
- Facilities fee: EUR 8 per person and includes use of: sauna; spa tub; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club or spa tub
Property is also known as
Hotel Servigroup Zenia
Hotel Servigroup Zenia Orihuela
Servigroup Zenia
Servigroup Zenia Orihuela
Servigroup La Zenia Orihuela
Hotel Servigroup La Zenia Hotel
Hotel Servigroup La Zenia Orihuela
Hotel Servigroup La Zenia Hotel Orihuela
Frequently asked questions
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.2/5
Amenities
4.2/5
Property conditions & facilities
2/5 Poor
Andrew
5 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Air con
Stayed 1 night in Mar 2020
5/5 Excellent
Aðalsteinn
4 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection!
Stayed 3 nights in Feb 2020
4/5 Good
Simon
1 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
2/5 Poor
Verified traveller
Business traveller, Travelled with partner
26 Jan 2020
Liked: Cleanliness, staff & service, amenities
Stayed 10 nights in Jan 2020
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