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Overview of Hotel Neptuno

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  • Double or Twin Room

    4.7/5 guest room rating

    Room amenities

    • 180 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 180 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More details
  • Junior Suite, Sea View

    4.8/5 guest room rating

    Room amenities

    • 506 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Double Room, Sea View

    5/5 guest room rating

    Room amenities

    • 180 sq ft
    • Sea view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Suite, Terrace

    5/5 guest room rating

    Room amenities

    • 775 sq ft
    • Partial sea view
    • Sleeps 2
    • 1 King Bed
    More details
4.3
Excellent
Rating 5 - Excellent. 281 out of 648 reviews
5 - Excellent 43%
Rating 4 - Good. 293 out of 648 reviews
4 - Good 45%
Rating 3 - Okay. 56 out of 648 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 648 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 648 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Sad face IconDisliked: Cleanliness
Better cleaners needed
Nice hotel in general let down by bathroom floor not being cleaned. Particularly around the toilet which is not what you want?
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean.bright and well decorated. Rooms were of good size with everything you need. Complimentry soft drinks and coffee replemished daily. The location was right on beach which was great for walking. There were several restaurants nearby however due to the time of year many were closed and the ones that were open closed early. So worth bearing in mind. Tram very close by that takes you to metro. So very easy to get into valencia city centre.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for New Years we saw a small fireworks display which was nice as we watched from the hotel balcony. The only issue was the room was often warm and stuff so we would open the window for some air but there was an awful smell that Would come in. The staff were so nice and friendly and the hotel was nice and clean. Easy to find your way around.
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Compliments to house keeping as it was immaculately clean and kept beautifully. Breakfasts were great with an excellent choice. The restaurant was lovely and I could have eaten there everyday. Staff were particularly nice and helpful there. Similar comments apply for reception. However I will get a better positioned room next time. Not the hotels fault. It is conveniently positioned for tram link to metro system so no need for taxis or buses. All in all I am pleased but will attend to room choice more closely next time.
Stayed 7 nights in Oct 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Great location, clean, friendly, helpful. Food excellent but expensive.
Stayed 7 nights in Oct 2019

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