Hotel Neptuno

Photo gallery for Hotel Neptuno

Primary image
On the beach
Indoor spa tub
Terrace/patio
Terrace/patio

Overview of Hotel Neptuno

VIP Access

Hotel Neptuno

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Paseo Neptuno 2, Valencia, Valencia, 46011

Explore the area

  • Popular LocationAmerica's Cup Building3 min walk
  • Popular LocationValencia Street Circuit12 min walk
  • Popular LocationAtarazanas de Grao13 min walk
  • AirportValencia (VLC)24 min drive

Choose dates to view prices

About this area

Valencia

Located on the beach, Hotel Neptuno is in Poblats Maritims neighbourhood and is connected to a shopping centre. Mestalla Stadium and Valencia Cathedral are notable landmarks, and some of the area's popular attractions include City of Arts and Sciences and Oceanografic Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Valencia Street Circuit or Plaza de Toros de Valencia. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.
Visit our Valencia travel guideOpens in a new window
Map

What's nearby

  • Malvarrosa Beach - 1 min walk
  • America's Cup Building - 3 min walk
  • Valencia Street Circuit - 12 min walk
  • Atarazanas de Grao - 13 min walk
  • Port of Valencia - 6 min drive

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia (VLC) - 24 min drive

Restaurants

  • La Paz - 3 min walk
  • Destino 56 - 3 min walk
  • La Muñeca - 4 min walk
  • Hostería El Vizio - 6 min walk
  • Panorama - 6 min walk

About this property

Hotel Neptuno

4-star hotel on the beach, near Port of Valencia
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 50 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, plasma TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hotel Neptuno offers 50 air-conditioned accommodations with minibars and a safe. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub, a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24 hours off-site parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Breakfast available for a fee: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Hot tub
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • French
  • German
  • Italian
  • Russian
  • Slovak
  • Spanish

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Living plant wall
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the fitness facility or hot tub without adult supervision
Guests under 12 years old are not allowed in the fitness facility or hot tub

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno Hotel
Hotel Neptuno Valencia
Hotel Neptuno Hotel Valencia

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 310 out of 704 reviews
5 - Excellent 44%
Rating 4 - Good. 313 out of 704 reviews
4 - Good 44%
Rating 3 - Okay. 62 out of 704 reviews
3 - Okay 9%
Rating 2 - Poor. 14 out of 704 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 704 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was very nice. Very close to the "strip" of dining and drinking options along the beach. Convenient bus stop 6 min walk away.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel in a good location
our stay was fine - it is a lovely hotel in a great location we had stayed before 2 years ago there are excellent buses into the centre and you can stroll along beside the beach
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Great location, right on the beach
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach, along with all the cafes and restaurants. Great location for the tourist that wants to relax and enjoy the sun and the beach.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for a couple on the Mediterranean.
Stay was amazing, great facilities. Excellent amenities in the room. Great views and well worth the price. Would highly recommend
Panoramic from room window
Stayed 1 night in Oct 2021