Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Eigentlich schönes Hotel mit viel Potenzial

Posted 17-Aug-2016
Pros: Pools und Lage
Cons: Service(Freundlichkeit), Renovierung, ein wenig Sauberkeit
Location: Marbella, kleines Dorf mit vielen Restaurants und ein besondere Schwimm und Badeattraktion(Schluchtschwimmen)
Von vornherein muss ich sagen es ist subjektiv: Das Personal bedarf nach meiner Meinung einer Serviceschulung, man grüßt einen Gast, lächelt ab und zu. Das fehlte mir einfach oder ein wenig mehr hilfsbereitschaft und das Gefühl willkommen zu sein. Desweitern ist der Zustand des Hotel wahrscheinlich spanische 4 Sterne aber das stehende Wasser in der Wanne, die Risse in der Wand oder nicht verschließbare Balkontür(dritter Stock also ok) würden meiner meine die 4 Sterne vermiesen. ABER die Lage des Hotel ist wunderschön ruhig etwas im Hinterland aber einzigartig, ein bezauberndes kleines Örtchen neben an und tolle Pools mit Grünanlage, sowie leckere Cocktails. Was aber leider zum anderen Kritikpunkt führt: ESSEN - das Frühstück wird am zweiten Tag langweilig und von einem SPA Hotel erwarte ich mehr frisches gesundes Essen. (Subjektiv von mir weil wahrscheinlich der normale Gast das wollte, den Engländern hat es anscheinend Geschmeckt die die große Hauptgruppe bilden. Kleines Beispiel der berühmte Erdbeerjoghurt der komisch schmeckte und bei nachlesen keine Erdbeeren enthielt. Obst das teilweise unreif war und die Krönung war das schlechte BBQ. Alles war kalt und auf nachfrage reagierte keine, nur der nette Koch legte die Stücke nochmal kurz aufs Feuer. Alles in allem Hotel ok, Umgebung super, Service schlecht.
4out of 5
by A verified traveller from C

Quiet and beautiful location for families.

Posted 08-Aug-2016
Brilliant views and quiet location. Good hotel with great service. Local places to eat at Benahavis in the evenings but make a reservation to avoid dissapointment in high season.
4out of 5
by A verified traveller

Dejligt hotel i skønne omgivelser

Posted 03-Aug-2016
Fantastisk stemning og et uovertruffent dejligt personale, som er med til at give en fornemmelse af at føle sig hjemme
5out of 5
by A verified traveller

nice hotel near village

Posted 24-Jul-2016
Pros: Spacious, fairly quiet, nice location.
Cons: Hotel rooms need upgrading, looking tired.
Location: Nice village. lots of good restaurants.
Good hotel, friendly staff and very nice location.
4out of 5
by A verified traveller from High Wycombe

The hotel is a quiet and comfortable hotel.

Posted 22-Jul-2016
Pros: The quietness , the swimming pool areas, excellent breakfasts. The set evening menu good value.
Cons: The showers in the junior suite and the bar areas. offer coffee or tea in the pool bar.
Location: Situated just outside the village. You need a car to get about as the local bus leaves at 7 in the morning and returns at 7 at night.
The hotel needs a bit of money to update some areas. Eg showers in the junior suite. We thought the reception or the bar could of been in the colossal hall at the entrance of the hotel, which was empty most of the time. The existing bar is in a room close to the reception, again a bit more could of been made of it to encourage people to gather there before dinner. The food is lovely in the hotel, but you aren't far from centre of the village which has the most amazing street of restaurants.
4out of 5
by A verified traveller from england

Lovely quiet relaxing hotel

Posted 05-Jul-2016
This hotel is set in beautiful surroundings very close to the centre of a picturesque town. It was lovely to relax by the pool and the staff at this hotel are lovely. The rooms and interior generally are a little dark and need updating but are very clean and have everything you need.
4out of 5
by A verified traveller from London

Nice hotel with decent facilities

Posted 17-Jun-2016
Pros: The area is lovely and quiet and the views are great with close access to lovely restaurants.
Cons: Satellite Tv
Location: Lots of golf courses near by.
Very pleasant staff, that cant do enough for you. they didn't have my particular favourite drink, but went out and bought me a bottle.
4out of 5
by A verified traveller from manchester

For a wedding

Posted 13-Jun-2016
A lovely place in the hills .benahavis is a beautiful village with lots of bars and restaurants. The staff where very good and the food was excellent. I would hire a car if went again just to get around more easily. It is a great walking area with of paths in the hills and valleys . If you are a keen photographer it is very picturesque.
4out of 5
by A verified traveller from Halifax West Yorkshire

Behavis by Chance

Posted 31-May-2016
Pros: Our room had a roof terrace which was great to chill out afer a long day on the road. Food was also very good indeed.
Cons: Or room although very clean and spacious could benefit from thebathroom being refurbished.
Location: Just outside the beautiful village of enahavis and only 15 mins drive from the coast.
Wanting to check out Spain for a possible holday home we randomly chose Benhavis village and the Gran Hotel Benhavis. The hotel is in a lovely location within easy walking distance to the village and its many excellent restaurants. he facilities wre very good and the taff were friendly and accomodating. Although a little tired in areas the hotel is very clean and comfortable. meals were excellent an compared very favourably to those in the village.
5out of 5
by A verified traveller from Tunbridge Wells

Great hotel and pool

Posted 30-May-2016
Pros: Good facilities
Cons: Nothing
Location: Mountain resort, walk into town of Benahavis.
Lovely big room, lots of seating round the two pools, in the lounge area and outside. Friendly and helpful staff. Free parking. Walk into the pretty mountain town of Benahavis but could be difficult for anyone with mobility problems. Arrived at nearly 10:00 at night but both restaurants (buffet and a la carte) and bar still open and good food. Not a cheap hotel but certainly worth the money if you want a relaxing break away from the crowds. Not the place to go if you want easy access to a beach nut that's the only downside.