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"This place was such a disappointment. Should be closed down during renovation as have Travelodge opposite. Not clean, dust and dbrus everywhere. Builders in lifts and corridors while getting to and from rooms. A shambles. Residents bar closed at 10pm ! We went across road for late drink and they closed at 12. Breakfast was cold, dry, rubber eggs cold. Bread for toast was damp and the thinnest bread I have ever seen. No way will we return at least for next 5 years which will be how long it takes to make it decent. Shame, once the jewel of Scarborough!!"

"Comfortable room wit a sea view"

"Friendly staff very helpful was too hot in bathroom radiator on which made bedroom clean very hot had a hot dripping tap"

"Misleading information from staff ruined what should have been a simple experience. We were told at reception that our voucher could be used for afternoon tea, then showed it again in the lounge before ordering and were seated without issue. Only at payment were we told it didn’t apply and charged full price, which feels completely unacceptable. To make matters worse, there were no towels in the room when we needed them, and the room was unbearably hot with no proper way to cool it. Overall, poor communication and basic standards not being met — wouldn’t stay again."

"the room was very clean and compact,the staff were great very helpful we never had breakfast but we had a lovely meal.One thing didn’t like one of the lights stayed on all night."