Desk, cots/infant beds, free wired Internet
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Reviews of Chinese Culture Holiday Hotel

3 out of 5
Chinese Culture Holiday Hotel
No.1 Dafosi East Street, Dongcheng District, Beijing, Beijing

Reviews

6.4
Rating 10 - Excellent. 5 out of 62 reviews" "
Rating 8 - Good. 22 out of 62 reviews" "
Rating 6 - Okay. 18 out of 62 reviews" "
Rating 4 - Poor. 12 out of 62 reviews" "
Rating 2 - Terrible. 5 out of 62 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Qingyu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very frustrating experience
Terrible experience, room is dirty and cold, booked two room for 4 nights. Stayed for the first night and decided to switch to another hotel. Hotel receptionist was hard to work with. The hotel informed me that i will only be charged for night we stayed and refund the remaining 3 nights. I called hotel.com multiple times and i was told i will not be refunded because they can not get hold of the hotel approver. Very frustrating, this will be my last time using hotels.com

6/10 Okay

Wendy, Ottawa, Ontario, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Mediocre but friendly and comfortable
Uthis hotel is in a fantastic location in a hutong although your taxi will have trouble finding it, it is on a one way street at the end of Wongfujing. The staff are very friendly and helpful but as we booked at the great price on hotels.com they put us in an inside room, not a room with a balcony, they wanted us to pay more for a window but once they realized our booking included an outside room they gave us one. Negatives: walls are thin & cig smoke was coming into the first room, They didn't change the sheets in 4 days despite a request and they don't wash mugs or glasses. No breakfast ever but beds aren't too hard.

6/10 Okay

Amarjiva

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute But Uncomfortable
This hotel was well-decorated and had big rooms, but uncomfortable. There were bed bugs, the carpet was dusty, the internet bad, the water cold, and not convenient.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Very very very hard to find!!!
The hotel is located in walking distance to main attraction but in other hand nobody knows the hotel address! We had hotel staff to write in Chinese the hotel location, the closest intersection, the closest big hotel but still we had such a hard time to get there because taxi drivers don't know where it is! We been trying to get a taxi for 20-30 min and every taxi refuse and shake their heads that they never heard of it! Pros; hotel staff is nice and helpful. Cons; rooms can be cold and some of the staff smoke cigarettes in reception area and leave nasty ashtray full of smelly cigarette butts! Non oriental breakfast start at 9 am. Internet is horrible, it keep dropping off and then just don't work at all! Oh yes, they charge you 100 yuan deposit and suppose to return when you check out but you need to remind them about it!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty (find difficult) and Dangerous
Dirty : From the entry gate to the hotel floors, all are dirty... Even the map does not right place shown Street is very dangerous and dirty

6/10 Okay

Su

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Cheap and Nice location
The hotel is not far from center, with good transport linked. But the shower is really not nice, water is cold and take like 5 minutes to be warmed up. Poor sound insulation, hear a lot of noise in the morning....can't sleep well after 7am........

4/10 Poor

..., Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Spend abit more
Would be worth spending abit more & staying somewhere nice, place smelled of sewage wasn't very clean in general & was hard to get anything done as they didn't speak english there

8/10 Good

Jun, Hong Kong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good Location! Affordable Price!
The hotel is an authentic cultural experience in a very convenient location. The price is reasonable, but keep in mind it is a 2.5-3 star establishment. The rooms are clean and adequate, but we experienced a minor water leak in the bathroom. We also changed rooms because the first room was affected by noise from a neighbouring building. The beds are very firm. The staff don't speak much English, but worked hard to make our stay enjoyable. The location is very, very convenient; just a 1 minute walk to a bus-stop and a short trip to the main attractions.

8/10 Good

Verified traveller

Liked: Staff & service
The staff was very helpful and accommodating. The room was comfortable and clean.
Response from Crystal Wang on 21 Dec 2013
Thank you for your evaluation Welcome you to visit our hotel again.

6/10 Okay

Academic holiday traveler

Liked: Cleanliness, staff & service
Great for price
For the price you get excellent service. It is very close to main atractions and you can easily go by public transport. Staff is very friendly and make their best to help you. Considering how little English people in China speak there was always at least one person able to help at the basic needs. I would recomend to ask for the Chinese name of the hotel to have it at hand to instruct the taxi.

8/10 Good

Francis, Canada

Liked: Room comfort
Disliked: Cleanliness
Well Located But Hit or Miss Rooms
The hotel in very well located, but some rooms are dirtier than others. We got a smoking room and the floor was dirty and it looks like people put out cigarettes on the floor. So if you can, ask for a non-smoking room. Otherwise the staff was nice and everything was pretty close.
Response from Crystal Wang on 18 Oct 2013
Respect of customer : Thank you very much for taking the time to give me comments, to find out our deficiency. We try to improve and strengthen all aspects of the service. As far as possible to meet the needs of customers.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ok but not great
Pros nice looking hotel foyer very friendly and helpful staff close to fantastic noodle house and mini marts, semi ok distance to subway - still a little bit of walk room was clean - however carpets had been washed by hand - so were very wet to touch and left damp dog like smell cons we opted for the cheapest room, which had no windows - our advice - do NOT pick this room, damp, smelly air, no air flow, room has air con - but was automatically set to fan only, room temp was VERY hot and humid, due to the location of the room in the middle of the hotel there was a corridor at the front and back of the room so it was EXTREMELY noisy due to being surrounded by completely surrounded by other rooms NOT SMOKE FREE in any way shape or form, in fact quite the opposite so the smell of cigarette smoke is constant **note: you get what you pay for and these rooms are cheap and a bit nasty, the other rooms with windows looked and smelt much better - however were more expesensive
Response from Crystal Wang on 18 Oct 2013
Respect of customer: Thank you for your comments about my hotel,it is very true. When you check in at the time of our hotel staff to clean the carpet, coupled with the wet weather a few days Beijing caused the carpet didn't dry in time lead to smell to apologize to you. You order the windowless room do have smoke, we put the room chanange to non-smoking room. About air conditioning repair, we have already arranged engineering in cold state. We will actively improve and strive to make every guest satisfaction.

4/10 Poor

Jebtsundamba

Disliked: Cleanliness, staff & service, room comfort
Toilet Trauma
There's nothing quite like arriving after a 16-hour trip to find your toilet overflow upon first flush. This, combined with a shower that did not drain made my first, crucial night a (dirty) watery mess. The last two days we had no hot water either. The staff did try to remedy the problem numerous times, but without any apology or offer to change my room or amend my bill, etc. The staff spoke virtually no English, and did not respond very well to my Chinese either. Generally, the place was run-down, hard for taxi drivers to find, but on the upside the location was pretty central (if not prominent), and the price was unbeatable. I think it serves as an hourly rate "intimacy" hotel (there was a choice of products for sale in the room, and an hourly rate posted, as well as a call girl's calling card slipped under my door the first night). It's fair to say you get what you pay for.

10/10 Excellent

Shirley Sim

Liked: Staff & service
A Pleasant Stay
We've have stayed in this hotel for 6 nights during our business trip to Beijing. The first night we arrived in the middle of the night, getting a taxi to send us to the hotel was the toughest job. Even if there's a taxi around, with the google map of the hotel location, they still gave me "difficult to find the place" as an excuse not to send us. Luckily in the end we managed to meet a kind-hearted taxi driver to send us to the hotel. The location of the hotel is actually NOT difficult to find at all. All you have to tell the taxi driver is the main road name "Mei Shu Guan Hou Jie" （美术馆后街）then you can walk into the hotel street and reach hotel in just 2 mins from the main road. Behind the hotel was a street of local stores where you can meet a lot of kind folks. Besides, the streets are almost all connected. We were just wandering around in the streets and then we bumped into Wang Fu Jing Street and JingShan Park! The hotel staff are nice and quite helpful. But you have to get used to the attitude of China people, they just don't get used to smile when talking to you.

6/10 Okay

john

Liked: Cleanliness
About what you'd expect
Staff was courteous and helpful within the limits of their English skills. Neighborhood is a little run down, but you can walk to the interesting parts of Beijing. Nothing great, nothing horrible

8/10 Good

Gabby, NZ

Liked: Cleanliness, staff & service, room comfort
nice bakery across the road!
The hotel was good, but I found the courtyard garden very disappointing. The buffet breakfast wasn't actually a buffet. The staff that could speak english there were amazingly helpful and made the stay much more pleasant. The hotel was very clean and the rooms were good.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and hotel
Terrible service. Rooms smelled like smoke carpets were filthy sink totally clogged up and air conditioning doesn't work. Not so good location. The staff very rude and will keep your deposit for no good reason and charge you 3$ to call for a taxi. I would definantly not reccomend this hotel. Ravi CAanada

10/10 Excellent

alex

Liked: Cleanliness, staff & service, room comfort
fantastic service
no one spoke english except for one lady, Jenny, during the day shift. she had perfect english and will help you with anything you need. the night manager was also very helpful, and worked with me through my bad chinese to help us with many things. i came back late one night and tried to ask where a massage place is..... but didnt fully understand his directions. so, he walked me the whole three blocks to the massage place! when it was time to check out, he also negotiated the cab fare with the taxi driver for me. excellent service. also, the decor was just so cute! when you first walk in there are wooden lanterns hanging from the ceiling... the red tassels give a cool effect. food in the hotel restaurant is very cheap and good. the surrounding neighborhood is a clean and vibrant hutong, feel free to walk around and check out the local restaurants. will definitely stay here again. oh, i will also note that the beds are "hard" by western standards, but completely normal for a chinese hotel or home. it is actually better for your back and i had no problems the next morning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Best deal in Beijing!
Excellent staff, room is as nice as in any other hotel. Only draw back is hard mattresses.

8/10 Good

Tim, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, inexpensive hotel near city center
Hard to find, but we had the address written in Chinese courtesy of Information people at the airport. Jae spoke pretty good English--very helpful showing us how to use the AC and internet. Location is on a narrow street near many local street vendors and restaurants who do not cater to English speakers, but very friendly, the food delicious. Store nearby, bus system is typically hard for an American to figure out, but with enough instructions, doable. Very good quality for the price. My wife and I both enjoyed our time there.
View from our room

8/10 Good

Lim Suh Min

Liked: Cleanliness, room comfort
Good Location
The location is excellent, you may reach the famous tourism area in a very close distance. Do not have high expectation to condition of the hotel, overall it is still in good maintenance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location, service and decor of the place was great. One of the best deal, considering the price. I liked the traditional chinese style decor and made this place unique. Apart from the bed which were a little hard, I thought this place was great. Not sure if the location was the greatest, but it is close to may attractions.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
you get what you pay for
cheap hotel, cleaning was not satisfactory unfortunatly (especially no vaccuming anytime it seems) for the price we got it was a very good deal for us, quiet location, helpfull staff (only few speak english though)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nick, Yanji, Yanbian, Jilin, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable place to stay at a great price.
First, keep the number to the hotel so the taxi can call and get directions. It's a little hard to find for the taxis, but it's not hard to get around on foot. The hotel is only a 15 minute walk to the subway and from there you can see the entire city. There's a nice little noodle shop on the corner next to the hotel. They have an English menu and the noodles are pretty good. The staff speaks some English and can help you with stuff you need. The room was comfortable, the bathroom was nice and the shower was great. The beds were comfortable (hard, but that's China) and you get CCTV News in English on the TV. There are no great views from the windows, but there really isn't much to see in Beijing anyway. We had a really nice stay, especially for the price.

4/10 Poor

Yu Kit Yorke

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Yu Kit Yorke

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Sueli I, Sao paulo

Bad service
Bad wifi, nobody speak english, no hor water during the day.

10/10 Excellent

One of Korean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Convenient, and Clean Hotel of Beijing
We reserved two rooms. One is for my mom and anties, and another is for me and my brother. When we found the hotel at first sight located in a small street, we wondered how it will go, because we had never stayed in China before, though my brother studied in China. However, as soon as, we entered in a hotel, there remained nothing to worry. Employees were friendly and in stand-by with sincere service mind. My mom and anties, though, are over 50 - close to 60 - had not found anything disappointing and we, of course, really adored everything in China and the hotel. They really enjoyed their first-ever overseas travel and even didn't realize what we finally had to leave China for returning Korea. They giggled, laughed, and bended all the way for 4 days and 5 nights. Now, I am sincerey thankful to the hotel and miss to visit again. Thank you and take care till when we can see again.

6/10 Okay

jairo Andres, Medellin

Disliked: Cleanliness, property conditions & facilities, room comfort
Por su precio esta bien
En general nos fue bien, la dificultad es que solo una persona habla ingles y asi es complicado cominicarse, esta cerca del metro y en su entorno hay de todo

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
員工的態度很好 也很有耐心

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
覺得...環境...牆壁...有待加強 浴室設備有狀況。應事先告知

8/10 Good

Robert, paris

Liked: Staff & service, property conditions & facilities
Hutong et cité interdite .
Le personnel est trés accueillant malgré la barrière de la langue car leur anglais était plus que sommaire. Mais grace a google trad sur l'internet de l'hotel nous avons pu échanger un minimum. Emplacement assez éloigné du métro, mais le hutong de la localité est trés agréable à traversé. Non loin, a pied, quelques rues commerçantes trés agréable aussi avec des bars accueillants et pas trés touristiques. Seul Bémol, malgré une reservation payé sur le site il m'a fallu déboursé 100 euros supplémentaires ( pour huit nuits) par rapport au prix annoncé, car la chambre reservé n'était pas disponible ???? Est ce que ce probleme vient du site ou de l'hotel ?? Sinon voyageant plutot beaucoups Pekin est une ville trés agréable à visiter.

2/10 Terrible

Francisco J, Beijing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Devolucion de dinero, hotel asqueroso
Mi familia es de cinco personas, llegamos tarde en la noche al Chinese Culture Holiday Hotel. Desde la entrada da mala impresion por el descuido y el desaceo. De las habitaciones, solo se puede decir que son asquerosas, los tapetes no han sido aspirados ni se han lipiado en mucho tiempo, habia telarañas y el baño tenia basura sin recoger. No era posible dormir con tranquilidad en un lugar tan sucio. Por lo que al amanecer, despues de hacer un llamado de atencion, nos retiramos del hotel. Nos dieron constancia de cobro de una noche. Y el reembolso del dinero restante de una reservacion de 4 dias debe ser reclamado a Hoteles.com. Esperamos la pronta devolucion de nuestro dinero, de no hacerse consideramos que hoteles.com se quedo con ese dinero, por cuanto no debe ser entregar al hotel.

2/10 Terrible

Javier, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en Beijing
Este hotel esta muy sucio y descuidado... tenia telarañas en el.techo, el tapete todo negro de polvo, abajo de la.cama mugre. No se tomaron la molestia para limpiar el cuarto. Una mala experiencia...no lo.recomiendo

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
좀만 돈투자합시다ㅠㅠㅠㅠ이건아니에요
뜨거운물이 잘 안나오고 세면대도 물이 잘 안내려감 카페트에는 곰팡이가펴있다. 가격과 위치외에는 개비추.

10/10 Excellent

park, kr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨긋하고 위치도 괜춘
저렴한데 직원도 친절하고 들어강때마다 니하오니하오 인사해주고 깨끗하고 위치도 중심이라 이동이 편리함

6/10 Okay

Verified traveller

Liked: Staff & service
地理位置好，nice,friendly staff，中间的房间只有气窗，潮，闷，有点压抑，隔音一般

8/10 Good

Leo, 北京

Liked: Cleanliness, property conditions & facilities, room comfort
舒服
客房干净、安静，住起来挺舒服，性价比高，下次继续入住……

8/10 Good

samikkonen, Savonlinna, Finland

Liked: Cleanliness, staff & service
Hyvä sijainti
Hotelli sijaitsee kävelymatkan päässä kielletystä kaupungista ja taivaallisen rauhan aukiosta. Parhaille (länsimaisille) ostospaikoille on myös 15 min kävelymatka. Jos ei halua kävellä, 50m päässä on bussipysäkki ja bussi vie esim. kielletyn kaupungin portille. Metroon muutama sata metriä. Vaikka hotelli on lähellä keskustaa, se on kuitenkin keskellä paikallisten asuma-aluetta. Lähistöllä siis aitoa kiinalaista ruokaa ja muutenkin aitokiinalainen meininki, positiivisessa mielessä. Henkilökunnan englannin kielitaito hyvin vaihtelevaa, pari osasi hyvin englantia, pari auttavasti ja parin kanssa toimittiin tietokoneen kääntäjän avulla. Hyvin auttavaista ja ystävällistä henkilökuntaa. Hotelli sinäänsä on kunnoltaan jo parhaat päivänsä nähnyt, käytävät varsinkin kulahtaneen oloiset. Huoneet melko pienet, mutta ihan siistit, kolmen tähden tasoa vastaavat Kannattaa ottaa huoneet kaupunki- tai puutarhanäköalalla, näköalat eivät ole mitkään kauniit mutta ymmärsin ettei kaikissa huoneissa ole ikkunoita(?). Ei aamiasmahdollisuutta hotellissa, mutta 50m päässä leipomo, minimarket, hedelmäkauppa ym.

6/10 Okay

fanni, indonesia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Near bus station
Hard to find the hotel because it's located inside hutong, the room was quite big but dark,and the carpet looks dirty. The staff was good and friendly.

6/10 Okay

思山, HK

Liked: Staff & service
睡床舒適, 但地毯不清潔, 房內有蚊
睡床舒適, 但地毯不清潔, 房內有蚊。酒店職員很友善, 上不了WIFI 也很積極的幫忙解決。最麻煩的是每天晚上打要打過蚊才睡。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pas chambre réservée
Pour la fin de notre séjour, nous souhaitions un hotel agréable avec une vue sympa sur une cour intérieur... Et bien nous avons eu une vue sur une arrière cour en désordre... Impossible d'avoir une autre chambre car c'était plein et pas de dédommagement...
Response from Crystal Wang on 21 Dec 2013
Thank you for staying in our hotel, We are very sorry to cause you bad impression and inconvenience and shortcomings we will try our best to improve, Looking forward to your visit again.

8/10 Good

Christian, København

Liked: Staff & service, room comfort
glimrende sted til en god pris
Et godt hotel med en fantastisk beliggenhed og en meget hjælpsom stab af medarbejdere.
Response from Crystal Wang on 21 Dec 2013
Thank you for your evaluation, you are welcome to visit again.

6/10 Okay

Cajsa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

voyager, Berlin

Disliked: Cleanliness, property conditions & facilities, room comfort
you better speak chinese here
hard to find, check-in was very complicated, price ok, nice style but everything was falling apart. personal varied from very exerted to stubborn and lazy. not very clean
Response from Crystal Wang on 18 Oct 2013
Honored guest: I don't know what you experienced in this hotel, apologize if you feel unhappy. But you have to believe that the hotel was slowly progress. Because since 6.1 here of a small team, are quietly changing the whole face of the hotel. They love the hotel industry, service enthusiasm, speak fluent English, Korean, Mongolian language. Hope that the next time stay in a different experience for you, thank you!

6/10 Okay

lebutch, Kühlungsborn

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Chinesischer 3* Standard
Laut Hotelbeschreibung gab es keine mehrsprachigen Mitarbeiter. Freundlichkeit also Gästeorientierung war befriedigend. Teilweise waren die Mitarbeiter mit der Reservierung von Mitreisenden überfordert. Erst ein sehr engagierter Mitarbeiter (Terry), der zwar kein englisch sprach, half uns vortrefflich bei diversen Aktivitäten. Sauberkeit sichrelich kein deutscher Standard, z.B. Teppichboden und Dusche/WC. Ansonsten alles in gutem Zustand, sowohl Flatscreen im Zimmer, teilweise auch mit Kühlschrank.
Response from Crystal Wang on 21 Dec 2013
Thank you to our evaluation, the inadequacies we will work to improve and look forward to welcoming you back.