Find Romantic Hotels in Beattock

"First let me say Marie in customer service was great. But when we first arrived into unit. Could not get into bathroom door locked from inside. Got inside and there was no toilet paper, or hot water, towels. Had to rent towels. I played with propane thing and got hot water.( did call emergency number received no answer)Thank goodness we had our own toilet paper. Went to turn heat on for bed no heat. Maintenance fixed in morning. Went to cook dinner that night no propane to stove. Gave up at that point. We were traveling from Canada i booked this property because it said it had laundry facilities, but it did not. If you are not going to turn water etc on before a guest arrives Some kind of instructions or pictures would be helpful. I enjoyed my stay in moffat not because of my accommodation but because of the people i came to visit."