Title: Sure Hotel by Best Western Lockerbie Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sure Hotel by Best Western Lockerbie Hotel in Lockerbie with fitness centre and restaurant ![Exterior](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/5939ee80.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served, British cuisine](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/98af524c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/aae90ab2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/c7f37d4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/550123a4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sure Hotel by Best Western Lockerbie welcomes guests with lunch and dinner at its restaurant. Visitors can relax in the garden or enjoy the arcade/game room. The hotel offers free WiFi throughout, and the helpful staff consistently leaves guests delighted with their stay. 7.8 Good ## Popular amenities - Gym - Room service - Bar - Breakfast available - Housekeeping - Parking included £119 includes taxes & fees 18 Nov - 19 Nov ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=10952969&PinnedHotelID=10952969&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/1e4f0633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking ### Highlights Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Wardrobe Desk Daily housekeeping - 215 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/784078d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking 8.0 Very good 1 review ### Highlights Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Wardrobe Desk Daily housekeeping - 129 sq ft - Sleeps 1 - 1 Single Bed ![Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/7925debc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking ### Highlights Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Wardrobe Desk Daily housekeeping - 172 sq ft - Sleeps 2 - 2 Single Beds ![Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/400e8568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Non Smoking ### Highlights Heating Free cots/infant beds Flat-screen TV Sofa bed - twin Private bathroom Coffee/tea maker Electric kettle Wardrobe - 258 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/11000000/10960000/10953000/10952969/1e4f0633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 8.8 Excellent 5 reviews ### Highlights Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Wardrobe Desk Daily housekeeping - 172 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLockerbie-Hotels-Sure-Hotel-By-Best-Western-Lockerbie.h10952969.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLockerbie-Hotels-Sure-Hotel-By-Best-Western-Lockerbie.h10952969.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C55.10820%2C-3.35304&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5x1uPiRkQKlsEJn_E6hrr57poGs=) Old Annan Road, Lockerbie, Scotland, DG11 2RB #### What's nearby - Dryfesdale Lodge Visitor Centre - 2 min drive - 1.5 miles - Lockerbie Ice Rink - 2 min drive - 1.7 miles - Lockerbie Golf Club - 2 min drive - 1.7 miles - Dalscone Farm Fun - 22 min drive - 16.5 miles - Dumfries Ice Bowl - 26 min drive - 18.5 miles #### Getting around - Lockerbie Station - 4 min drive - Glasgow International Airport (GLA) - 90 min drive #### Restaurants - ‪The Royal Bar - ‬2 min drive - ‪Kings Arms Hotel - ‬2 min drive - ‪Best Pizza & Kebab - ‬2 min drive - ‪Cafe 91 - ‬19 min walk - ‪Ecclefechan Hotel - ‬6 min drive ## About this property ### Sure Hotel by Best Western Lockerbie Property highlights At Sure Hotel by Best Western Lockerbie, you can look forward to a terrace, a garden and a playground. The on-site restaurant offers lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with an arcade/games room and a bar. Additional perks include: - Free self-parking - Full breakfast (surcharge), 1 meeting room and a lift - A banquet hall and luggage storage Room features All guest rooms at Sure Hotel by Best Western Lockerbie offer amenities, such as free WiFi. More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - Electric kettles, heating and daily housekeeping ## Similar properties ![Garden](https://images.trvl-media.com/lodging/4000000/3930000/3924700/3924671/cb3f3ee8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Lockerbie Annandale Water Lockerbie - Pet-friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 770 reviews £35 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3924671&PinnedHotelID=3924671&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/11000000/10930000/10923000/10922996/775114e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corner House Hotel Annan - Parking included - Free WiFi - Restaurant - Breakfast available 8.4 Very good 253 reviews £62 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=10922996&PinnedHotelID=10922996&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/75000000/74750000/74741000/74740939/6f4bd1b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kings Arms Hotel Lockerbie - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 93 reviews £102 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=74740939&PinnedHotelID=74740939&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/22000000/21400000/21393800/21393731/9fdd36c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hetland Hall Hotel Dumfries - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 474 reviews £101 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=21393731&PinnedHotelID=21393731&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/96000000/95010000/95003900/95003888/db8275c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dryfesdale Hotel, Bw Signature Collection Lockerbie - Pet-friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 12 reviews £123 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=95003888&PinnedHotelID=95003888&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12890000/12886700/12886637/49ad55f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Springkell Lockerbie - Pet-friendly - Parking included - Free WiFi - Restaurant 9.4 Exceptional 382 reviews £109 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=12886637&PinnedHotelID=12886637&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/8000000/7030000/7029700/7029682/16ab5549.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Mill Forge Lockerbie - Parking included - Free WiFi - Restaurant - Business services 9.0 Wonderful 244 reviews £109 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=7029682&PinnedHotelID=7029682&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13470000/13466000/13465978/e14c9b33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caledonian Hotel Dumfries - Breakfast included - Free WiFi - Business services - Laundry 8.2 Very good 183 reviews £75 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=13465978&PinnedHotelID=13465978&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/910000/906300/906274/013a751d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Powfoot Hotel Annan - Parking included - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 145 reviews £176 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=906274&PinnedHotelID=906274&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1510000/1506400/1506379/82ed8b8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Dumfries by IHG Dumfries - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 596 reviews £105 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1506379&PinnedHotelID=1506379&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 per person - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Gym - Playground ### Family friendly - Arcade/game room - Playground ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - Lift ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Private bathroom - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service ### More - Desk - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - midnight Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 15.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 15.00 per person - Rollaway bed fee: GBP 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland. ### Property is also known as Queens Hotel Lockerbie Queens Lockerbie Sure Hotel Best Western Lockerbie Sure Best Western Lockerbie Sure By Lockerbie Lockerbie Sure Hotel by Best Western Lockerbie Hotel Sure Hotel by Best Western Lockerbie Lockerbie Sure Hotel by Best Western Lockerbie Hotel Lockerbie ## Frequently asked questions ### Is Sure Hotel by Best Western Lockerbie pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Sure Hotel by Best Western Lockerbie? > As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Lockerbie on 18 Nov 2025 start from £119.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lockerbie-Hotels-Sure-Hotel-By-Best-Western-Lockerbie.h10952969.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Sure Hotel by Best Western Lockerbie? > Self-parking is free at this property. ### What time is check-in at Sure Hotel by Best Western Lockerbie? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Sure Hotel by Best Western Lockerbie? > Checkout is at 11 AM. ### Where is Sure Hotel by Best Western Lockerbie located? > Situated in Lockerbie, this hotel is within 2 miles (3 km) of Lockerbie Golf Club, Dryfesdale Lodge Visitor Centre and Lockerbie Ice Rink. Lochmaben Golf Club and Thomas Carlyle's Birthplace are also within 6 miles (10 km). Lockerbie Station is 22 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sure Hotel by Best Western Lockerbie Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.2 Location ### 8.4 Staff & service ### 7.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 31 8 - Good 36 6 - Okay 15 4 - Poor 6 2 - Terrible 5 ### 10/10 Excellent #### Duncan 31 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and comfortable, perfect for an overnight stay. Friendly and attentive staff too! ##### Duncan Stayed 1 night in May 2024 ### 10/10 Excellent #### Elaine 4 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was immaculate the only problem we encountered was the walk in shower needs a grab rail on for getting in and out of shower. Otherwise hotel was great for overnight rest ##### Elaine Stayed 1 night in Jun 2023 ### 10/10 Excellent #### John 15 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was fine apart from the heating being on in the halls whilst it was 29 degrees outside but apart from that, everything was spot on. ##### John Stayed 1 night in Aug 2022 ### 4/10 Poor #### Verified traveller 15 Jul 2022 Disliked: Room comfort #### Not for me. Wouldn’t stay again. Hotel situated at the side of the motorway so it’s noisy, considering it was only 12 degrees outside the room felt about 30. Two single beds pushed together for a queen size, one more comfy than the other, and then theannoying split down the middle. The restaurant closes about 8 so missed dinner, the local town is god awful, everything closed down and looks baron. ##### Verified traveller Stayed 1 night in Jul 2022 ### 4/10 Poor #### michael 5 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Wedding Unable to check in due to unforeseen power outage, had to change into wedding clothes in emergency lit toilets. Bad attitude from the hotel manager re the situation. Fortunately power was back on when we returned from the wedding ceremony. Wedding meal etc was good , room nicely presented, service ok but staff not very friendly. Meal was 7pm , but the evening was curtailed when we were told the bar was closing 10.10 pm. Though only 25 of us at the wedding, we would have thought keeping the bar open to an acceptable time was in their interest as well as the guests. So early night it was. Rooms ,toilets,bar area & restaurant were good due to refurbishment. Would never stay there again unless a change of management & staff was put in place, who fully understand the art of good customer service. Be careful before booking👎 ##### michael Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Steve 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sure is good Stayed here on multiple trips cant beat a family run place. Brilliant ##### Steve Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sean 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A pleasant stop over Last minute booking as I was driving north. Shortly after received a courtesy call checking for arrival time. Very large car park. Close to the motorway (no noise issues) Very polite receptionist. Room was clean and bed was comfortable. I have zero complaints from my overnight stop. ##### Sean Stayed 1 night in May 2025 ### 10/10 Excellent #### Barbara 18 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely stay while away with work. The food was amazing and it is a beautiful building, with so much character. All the staff were very friendly and professional, especially Glen who runs the hotel excellently! Thank you for a great stay, I'll definitely see you again when I'm next up that way :-) ##### Barbara Stayed 1 night in Dec 2024 ### 6/10 Okay #### Kevin 21 Sept 2024 Liked: Staff & service Double bed had two single mattresses, gap in the middle.Shower did not have a non slip shower mat. ##### Kevin Stayed 1 night in Sep 2024 ### 4/10 Poor #### Andrew 6 Sept 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Not the greatest The venue was chosen for a family wedding. Most people stayed the night before and the night of wedding. Right from check-inn, through bar service, and frankly anything else related to guest services, the was an air of self importance in the staff, assertive is one thing, rudeness is quite another, I would say very much borderline and perhaps some misguided feeling of superiority is present. Every single staff member seems to be trained to blurt out an instruction and walk away, leaving no ability to challenge or seek explanation. I would certainly never visit this hotel as a leisure guest. ##### Andrew Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Glenn 31 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was lovely and warm, clean and the staff made me very welcome. I arrived too late to have dinner but the breakfast was lovely in the morning. If I was in the area I would most definately stay there again. ##### Glenn Stayed 1 night in Jul 2023 ### 2/10 Terrible #### James 5 Jun 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Not a great hotel Booked hotel with breakfast and was told that I hadn’t even though money was taken out of my account. Very rude on checkout with bangs on the door 4 mins after checkout telling us we need to leave immediately. ##### James Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Craig 6 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice Lovely hotel and a lovely building. Very quiet when i stayed there so no food or bar open but that was OK for me. I had a lovely room, directly over the entrance and featured in the room pictures. ##### Craig Stayed 1 night in Dec 2022 ### 8/10 Good #### Helen 30 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place. Good food. Shower over the bath was a challenge to regulate and a bit poor. ##### Helen Stayed 1 night in Oct 2022 ### 6/10 Okay #### Clare 17 Sept 2022 Liked: Staff & service Disliked: Property conditions & facilities #### Dated, food excellent. Ideal stopping point en route to highlands but very run down. Thin walls so you can hear next room. We did not get a good sleep because next door had a radio and tv on. The build is very old and they have done as much as possible but limited. Bathroom door did not close. The food options and taste was delicious. The breakfast was really good too. The staff were really helpful and friendly. There is no lift. ##### Clare Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Michael 6 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hole place was great time and good stuff and helpful ##### Michael Stayed 4 nights in Aug 2022 ### 8/10 Good #### Annette 6 Aug 2022 Liked: Cleanliness, staff & service, room comfort #### great food great staff The room was nice the condition of the bathroom less nice the floor and the grouting around the bath looked like a child had done this work. had a meal the staff were great and the food was amazing good stay ##### Annette Stayed 1 night in Aug 2022 ### 6/10 Okay #### MRS S 13 Jun 2022 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### SURE HOTEL thumbs down The owner who was on desk duty was very arrogant and unhelpful. The staff made up for the owners arrogance. They were brilliant. The bedroom was nothing like their photo. Very small outdated, no drawers to put ones clothes in, just enough space to hang a few coats and dresses up. Bathroom out of date. floor tiles coming away from floor, shower over bath with a cheap curtain across it. No hand rail to get in/out of bath/shower. Paint flaking of radiators and a massive crack on bedroom ceiling covered with wallpaper. At £90 per night not a good advertisement for BEST WESTERN. Wouldn't recommend SURE HOTEL. ##### MRS S Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Nick IKO 30 May 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Poor service great premises Manager was rude to his staff and guests .I stay away for work 2-3 times a week and bank on hospitality ..I was embarrassed for the people he was offending. I don’t leave comments as a rule but I felt like I had to to warn people of the poor service… hotel was great just the manager(owner as he liked to be called) ##### Nick IKO Stayed 1 night in May 2022 ### 10/10 Excellent #### John 23 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We always enjoy our stay here. Staff always makes us feel welcome. ##### John Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Richard 5 Nov 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient for the motorway and comfortable with good food. ##### Richard Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Simon 20 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely place and staff so friendly and helpful 👍 ##### Simon Stayed 1 night in Oct 2021 ### 6/10 Okay #### Susan 5 Sept 2021 Liked: Cleanliness, staff & service Very easy to find after a long drive ##### Susan Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller 27 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location for stopover Great location, just off motorway. Lovely staff, very friendly. Good breakfast, not huge, but enough. Only negative, room was very warm and had to open all windows during the night and you could hear traffic noise, (there is also a a fan in the room which we used aswell) but wouldn’t stop me staying again. ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Patricia 27 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stop over Perfect for a stop over on route to the highlands . Staff very nice and helpful . ##### Patricia Stayed 1 night in Aug 2021 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Dunblane Hydro](https://www.expedia.co.uk/Dunblane-Hotels-DoubleTree-By-Hilton-Dunblane-Hydro.h520461.Hotel-Information) > > [Claymore Hotel](https://www.expedia.co.uk/Arrochar-Hotels-CLAYMORE-HOTEL.h57956439.Hotel-Information) > > [Marine Troon](https://www.expedia.co.uk/Troon-Hotels-The-Marine-Hotel.h554927.Hotel-Information) > > [The Stirling Highland Hotel](https://www.expedia.co.uk/Stirling-Hotels-The-Stirling-Highland-Hotel.h558482.Hotel-Information) > > [Fairmont St Andrews](https://www.expedia.co.uk/St-Andrews-Hotels-Fairmont-St-Andrews.h663479.Hotel-Information) > > [Dunkeld House Hotel](https://www.expedia.co.uk/Dunkeld-Hotels-Dunkeld-House-Hotel.h520427.Hotel-Information) > > [Apex City Quay Hotel & Spa](https://www.expedia.co.uk/Dundee-Hotels-Apex-City-Quay-Hotel-Spa.h897382.Hotel-Information) > > [Adamton Country House Hotel](https://www.expedia.co.uk/Prestwick-Hotels-Adamton-Country-House-Hotel.h3277768.Hotel-Information) > > [Hampton by Hilton Dundee City Centre](https://www.expedia.co.uk/Dundee-Hotels-Hampton-By-Hilton-Dundee-City-Center.h15438290.Hotel-Information) > > [JA Mar Hall Scotland](https://www.expedia.co.uk/Bishopton-Hotels-Mar-Hall-Golf-Spa-Resort.h1077249.Hotel-Information) > > [Loch Long Hotel](https://www.expedia.co.uk/Arrochar-Hotels-Loch-Long-Hotel.h16270964.Hotel-Information) > > [Fonab Castle Hotel & Spa](https://www.expedia.co.uk/Pitlochry-Hotels-Fonab-Castle-Hotel-Spa.h5991409.Hotel-Information) > > [The Victoria Hotel](https://www.expedia.co.uk/Kirkcaldy-Hotels-The-Victoria-Hotel.h4482159.Hotel-Information) > > [The George Hotel](https://www.expedia.co.uk/Inveraray-Hotels-The-George-Hotel.h24458716.Hotel-Information) > > [Inglewood House and Spa](https://www.expedia.co.uk/Alloa-Hotels-Inglewood-House-And-Spa.h12709295.Hotel-Information) > > [The Caledonian Hotel](https://www.expedia.co.uk/Fort-William-Hotels-The-Caledonian-Hotel.h13407571.Hotel-Information) > > [Glynhill Hotel](https://www.expedia.co.uk/Renfrew-Hotels-Glynhill-Hotel.h868692.Hotel-Information) > > [Holiday Inn Express Glasgow Airport by IHG](https://www.expedia.co.uk/Paisley-Hotels-Holiday-Inn-Express-Glasgow-Airport.h519994.Hotel-Information) > > [Moness Resort](https://www.expedia.co.uk/Aberfeldy-Hotels-Moness-Resort.h2955414.Hotel-Information) > > [The Great Western Hotel](https://www.expedia.co.uk/Oban-Hotels-The-Great-Western-Hotel.h13407325.Hotel-Information) > > [The Pitlochry Hydro Hotel](https://www.expedia.co.uk/Pitlochry-Hotels-The-Pitlochry-Hydro-Hotel.h1854094.Hotel-Information) > > [Dakota Eurocentral](https://www.expedia.co.uk/Motherwell-Hotels-Dakota-Eurocentral.h1516635.Hotel-Information) > > [The Waverley Castle Hotel](https://www.expedia.co.uk/Melrose-Hotels-The-Waverley-Castle-Hotel.h13431010.Hotel-Information) > > [Cameron House on Loch Lomond](https://www.expedia.co.uk/Alexandria-Hotels-Cameron-House-On-Loch-Lomond.h980306.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.co.uk/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Wyndham Duchally Country Estate](https://www.expedia.co.uk/Auchterarder-Hotels-CLC-Duchally-Country-Estate-Hotel-Resort.h79023.Hotel-Information) > > [Riverside Lodge Hotel](https://www.expedia.co.uk/Irvine-Hotels-Riverside-Lodge-Hotel.h8519.Hotel-Information) > > [Arrochar Hotel](https://www.expedia.co.uk/Arrochar-Hotels-Arrochar-Hotel.h1423391.Hotel-Information) > > [Holiday Inn Glasgow Airport by IHG](https://www.expedia.co.uk/Paisley-Hotels-Holiday-Inn-Glasgow-Airport.h809324.Hotel-Information) > > [DoubleTree by Hilton Glasgow Strathclyde](https://www.expedia.co.uk/Bellshill-Hotels-DoubleTree-By-Hilton-Glasgow-Strathclyde.h520473.Hotel-Information)