Search Barnby in the Willows Aparthotels

"The room was fine, it had a 70’s feel to it and could benefit from some updating. Breakfast was great. "

"I recently stayed at Ibis Nottingham Centre and unfortunately had a very disappointing experience. On arrival, the check-in queue was extremely long, and staff did not seem concerned about the delays. When we finally got to the room, our keycard hadn’t been validated properly, meaning we had to go back downstairs and queue all over again. Once we eventually entered the room, we were hit with a strong, unpleasant smell that was reminiscent of foist and vomit embedded in the carpet. It was overpowering and made the room very uncomfortable. It was clear the room had not been properly cleaned. There were visible stains on the walls and carpet, mould around the window, and even urine left in the toilet on arrival. In the end, we only stayed because the bed itself was clean and comfortable, and we had no other option. We also had issues with parking. We followed the hotel’s instructions to validate our ticket, but no discount was applied at the machine. When we called, we were told it was because we scanned rather than inserted the ticket—something that was never explained, resulting in unnecessary extra cost. I did email the hotel management directly after our stay and received no response, which suggests they are not particularly concerned about guest feedback. I have stayed in plenty of ibis hotels previously and whilst always basic, they have never been unclean. I wouldn’t stay here again."

"Lovely location over lookin Castle and getting around. Comfy bed, lovely thick towels and the white company toiletries. Only complaint our room was opposite lift so you could here it early morning and late at night."

"Old building in center city location. Minimal amenities. Avoid getting a room near a nightclub — you will not be able to sleep."

"Lovely spacious room and bathroom. Nice breakfast. Friendly staff"

"Overall the hotel and staff were very nice and polite. The only problem we had was at the breakfast on the second morning Soft poached eggs were ordered but after waiting for 15 minutes and reminding staff, they came out like bullets! The rest of the food was quite cold as well "

"Nice rooms"

"No parking . Their own parking across the road was £10 per night. The breakfast let our stay down. The staff repeatedly got the orders wrong and the cooked breakfast was very poor quality. I don’t recommend the vegetarian breakfast. The lamps on the tables need removing as they are at eye level and you can’t see each other! "

"Convenient location with some parking. Good stay although we weren’t in the hotel much"