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"Staff good, breakfast good, bar good, room disappointing"

"I stayed in the 8 share bunker bed. Everything looks to be good, but I feel there is some ventilation issues,as I can smell something.. which could be improvised. Rest are all 5 star"

"Was looking forward to a quick dip in the jacuzzi after a long day only to be told last entry was 7.15 when it’s advertised as closing at 8pm. Absolutely devastated and probably won’t bother coming next time due to this as we come for a sporting event that finishes late so the pull of the pool is no longer viable"

"I had a lovely complimentary upgrade to a superior room. Just not superior enough. No nespresso machine just sachets of Nescafé and a gritty kettle. No hairdryer until I had to ask for one. No peppermint tea in the entire hotel?! The room was lovey and big, huge comfy bed but lacked important details such as decent coffee making facilities! "

"Large apartment hotel service. The check in process online is complicated as you need ID for all guests. Friendly staff. Breakfast a bit random with prepackaged hot items but actually not bad. Super Manc location. Would recommend. Note for hotel - bedrooms on the courtyard side need some form of airflow - gets too hot. "

"Great hotel. Only negatives were a bit dark everywhere and the hotel was hot "

"Terrible beds"

"For the most part the staff were very helpful. I didn't the service received at the front desk/Reception area. I feel since they the first line of service at the hotel, it sets the tone of one's stay at the hotel. Unfortunately as result of that, I have no intentions of returning to the hotel."

"Good breakfast, quality ingredients."