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"Excellent family run hotel, great room with balcony and view of the mountains. Homemade cookies on arrival, local advice and a breakfast for kings, 8 min walk to town outstanding "

"Walls are so thin that I could hear the people in the next room snoring and not only hear them speaking on the phone but also the callers. The hotel stank of tobacco and the staff is generally quite rude and unhelpful. The location was the one positive thing about this hotel, as you can easily access shops and restaurants of Bansko."