Title: Lucky Bansko Aparthotel SPA & Relax Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2221269&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lucky Bansko Aparthotel SPA & Relax Travelers can enjoy detoxifying spa treatments or action-packed skiing days at this vibrant city center hotel where fun activities await everyone ## Photo gallery for Lucky Bansko Aparthotel SPA & Relax ![3 indoor pools, seasonal outdoor pool, lifeguards on site - Lucky Bansko Aparthotel SPA & Relax (Bansko)](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/09a29373.jpg?impolicy=resizecrop&rw=598&ra=fit) ![3 restaurants, lunch, dinner served; international cuisine - Lucky Bansko Aparthotel SPA & Relax (Bansko)](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/d9c23e0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Lucky Bansko Aparthotel SPA & Relax (Bansko)](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/799a8331.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down duvets, minibar, in-room safe - Lucky Bansko Aparthotel SPA & Relax (Bansko)](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/200728d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area | TV, toys - Lucky Bansko Aparthotel SPA & Relax (Bansko)](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/17e5ceeb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lucky Bansko Aparthotel SPA & Relax welcomes families and ski enthusiasts with massages and aromatherapy at the spa. Guests can dine at three restaurants, sip drinks at the poolside bar, or try activities like archery. Kids have a playground and arcade room. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Hot tub - Pet-friendly - Parking included - Free Wi-Fi £194 includes taxes & fees 5 Feb - 6 Feb ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed ![Deluxe Apartment, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/87b4a938.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Queen Bed with Sofa bed ### Highlights Balcony Separate dining area Soundproofed Air conditioning Heating Free cots/infant beds Mini-fridge TV - City view - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Queen Sofa Bed ### View all photos for Standard Studio ![Standard Studio | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/c015fd1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Mini-fridge TV Hypo-allergenic bedding - City view - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Apartment ![Standard Apartment | Living area | TV, toys](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/fc441012.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Mini-fridge - City view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Standard Plus Apartment ![Standard Plus Apartment | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/046af83e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Plus Apartment ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Kitchenette Mini-fridge - City view - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ### View all photos for Executive Apartment ![Executive Apartment | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/15151db0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Fireplace Air conditioning Heating Free cots/infant beds - Mountain view - 700 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Luxury Studio ![Luxury Studio | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/ab2b16ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Mini-fridge TV Hypo-allergenic bedding Pillow menu - City view - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Lucky-Bansko-Aparthotel-SPA-Relax.h2221269.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Lucky-Bansko-Aparthotel-SPA-Relax.h2221269.Hotel-Information) ## About the area Located in Bansko, Lucky Bansko Aparthotel SPA & Relax is in the city centre. Bansko Ski Resort and Bansko Gondola Lift are worth checking out if an activity is on the agenda, while those looking for area attractions can visit SkiBansko by Traventuria and Ski Bansko. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. [Visit our Bansko travel guide](https://www.expedia.co.uk/Bansko.dx6046713) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.84264%2C23.48527&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z-RunG-r0U7bFio5_OAYTr_tpP8=) 4-10 Kir Blago Todev Street, Bansko, 2770 ### What's nearby - Holy Trinity Church 8 min walk \- 0.5 miles - Paisii Hilendarski Historical Center 10 min walk \- 0.6 miles - Museum of Otets Paisii Hilendarski 11 min walk \- 0.6 miles - Bansko Ski Resort 3 min drive \- 1.2 miles - Bansko Gondola Lift 3 min drive \- 1.4 miles ### Getting around - Sofia (SOF) 141 min drive ### Restaurants - Damyanitza 12 min walk - Механа Момини Двори 9 min walk - Механа Воденицата (The Mill - Tavern) 8 min walk - Чеверме (Cheverme) 11 min walk - Бански Хан 4 min walk ## About this property ### Lucky Bansko Aparthotel SPA & Relax Luxury family-friendly hotel remodelled in 2023 and located near Bansko Ski Resort You can look forward to a poolside bar, a playground and an arcade/games room at Lucky Bansko Aparthotel SPA & Relax. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Indulge in a body treatment, a massage and a facial at Lucky Bansko, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine and a poolside location. Enjoy the gym, as well as activities such as archery. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. You'll also enjoy perks such as: - 3 indoor pools and a seasonal outdoor pool, along with a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - Babysitting (surcharge), multilingual staff and a vending machine Room features All 115 rooms feature comforts, such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. More conveniences in all rooms include: - Highchairs, baby baths and children's books - Hypo-allergenic bedding, down duvets and free cots/infant beds - Bathrooms with designer toiletries and shower/bath combinations - TVs with cable channels - Wardrobes/cupboards, mini fridges and art supplies ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/w3837h2563x3y0-61dc165c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Grand Arena Bansko - Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 315 reviews £336 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16140000/16132200/16132136/5e0f09ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruskovets Resort & Thermal SPA Bansko - Pool - Breakfast included - Spa - 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Pool - Spa - Pet-friendly - Free Wi-Fi 7.8 Good 46 reviews £173 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/3000000/2810000/2807100/2807030/8e6566fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SPA Resort St. Ivan Rilski Bansko - Pool - All-inclusive - Spa - Pet-friendly 9.0 Wonderful 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2807030&PinnedHotelID=2807030&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/18000000/17230000/17225300/17225264/ca95d9f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amira Boutique Hotel Bansko - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 74 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=17225264&PinnedHotelID=17225264&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, steam room, body treatments](https://images.trvl-media.com/lodging/17000000/16170000/16168600/16168506/c563ea49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pirin Golf Hotel & SPA Razlog - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 19 reviews £197 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=16168506&PinnedHotelID=16168506&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111420000/111410300/111410231/c48cb24f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regnum Banya Thermal Hotel Razlog - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 11 reviews £121 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=111410231&PinnedHotelID=111410231&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/4000000/3020000/3019500/3019454/15c7bd2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint George Palace Bansko - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 195 reviews £86 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=3019454&PinnedHotelID=3019454&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2221269,1192080,16132136,2802925,4672068) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle on request for a surcharge - Free ski shuttle - Free secured, uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15.33 for adults and EUR 10.22 for children - 2 bars/lounges - 3 restaurants - A poolside bar - Couples/private dining ### Restaurants on site - Fondue - Le Bistro - Leonardo - Lobby bar - Nutri bar ### Things to do - 3 indoor pools - Arcade/game room - Archery - Children's pool - Free children's club - Full-service spa - Gym - Hot tub - Playground - Sauna - Seasonal outdoor pool - Ski passes - Ski storage - Snow sports gear - Steam room - TV in common areas ### Family friendly - 3 indoor pools - Arcade/game room - Art supplies - Baby bath - Baby toys - Children's books - Children's pool - Children's toys - Free children's club - Free supervised activities for children - High chair - In-room babysitting - In-room cot - Lifeguards on site - Mini-fridge - Playground - Seasonal outdoor pool - Soundproofed rooms - Stroller ### Conveniences - ATM - Limited-hour front desk - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 1,722 square feet of conference space - 3 meeting rooms - Business centre - Computer station ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (100 centimetre wide door) - Stair-free path to entrance - Thin carpet in room - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible registration desk (120 centimetre high) - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - At least 80% of food locally-sourced - Banquet hall - Built in 2007 - Designated smoking areas - Fireplace in lobby - Lifeguards - Renovated entire property - September 2023 - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillow menu ### Bathroom - Children's robes - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Electric kettle - Espresso maker - Free bottled water - Limited room service - Meal delivery service - Mini-fridge - Minibar ### More - Air conditioning - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:30 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 30.67, per pet, per day, plus a deposit of EUR 100 per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.23 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 15.33 for adults and from EUR 10.22 for children - Airport shuttle fee: EUR 169.18 per vehicle (one-way, maximum occupancy 8) - Pet deposit: EUR 100 per stay - Pet fee: EUR 30.67 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 205368289 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from 15 May to 30 September Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Aparthotel Lucky Bansko Bansko Aparthotel Lucky Aparthotel Lucky Aparthotel Hotel Lucky Aparthotel Hotel Bansko Lucky Bansko Lucky Bansko & Relax Bansko Lucky Bansko Aparthotel Hotel Bansko Lucky Hotel Bansko Lucky Bansko Aparthotel SPA & Relax Hotel Lucky Bansko Aparthotel SPA & Relax Bansko Lucky Bansko Aparthotel SPA & Relax Hotel Bansko ## Frequently asked questions ### Does Lucky Bansko Aparthotel SPA & Relax have a pool? ### How much does it cost to stay at Lucky Bansko Aparthotel SPA & Relax? ### Is Lucky Bansko Aparthotel SPA & Relax pet-friendly? ### How much is parking at Lucky Bansko Aparthotel SPA & Relax? ### What time is check-in at Lucky Bansko Aparthotel SPA & Relax? ### What time is check-out at Lucky Bansko Aparthotel SPA & Relax? ### Does Lucky Bansko Aparthotel SPA & Relax provide a shuttle to the airport? ### Where is Lucky Bansko Aparthotel SPA & Relax located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Lucky Bansko Aparthotel SPA & Relax Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 99 8 - Good 18 6 - Okay 8 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Petko 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms and spa, Friendly staff. ##### Petko Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Yaniv 6 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you ##### Yaniv Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Lee 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late . ![](https://a.travel-assets.com/ugc/hotel-reviews/30EA33D26DF5D0B60BA87A29549520F9FB2454D61728114921524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lee Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Eliza 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, excellent breakfast, the hotel is very attentive to details! ##### Eliza Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Mariya 26 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always choosing it, because of the super nice staff and cleanliness. ##### Mariya Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Ozgur 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants ##### Ozgur Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Diana 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time. ##### Diana Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Itsik 2 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas. ##### Itsik Stayed 5 nights in Jul 2022 ### 4/10 Poor #### Hilli 2 Jan 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money ##### Hilli Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Maurício 3 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estadia Ótimo. Quarto grande. Spa sensacional. Café da manhã não convencional mas delicioso ##### Maurício Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller 10 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort SPA ist absolut top! ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### GEORGIA 16 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was perfect.High quality of services. ![](https://a.travel-assets.com/ugc/hotel-reviews/BE020A3DB1E807037974DC9F3D9B231B1C2DE25B1652695655395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### GEORGIA Stayed 1 night in May 2022 ### 10/10 Excellent #### Kirstin 27 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, staff were a credit to the hotel. Great facilities. ##### Kirstin Stayed 5 nights in Feb 2022 ### 6/10 Okay #### SOTIRIOS 22 Feb 2022 Liked: Cleanliness Disliked: Staff & service #### Unfortunately I was disappointed Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size. ##### SOTIRIOS Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### Itay 5 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy. ##### Itay Stayed 7 nights in Jan 2022 ### 10/10 Excellent #### Verified traveller 3 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really nice. Spa needs extended hours. Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm. ##### Verified traveller Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Ventsislav 29 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars ##### Ventsislav Stayed 1 night in Sep 2021 ### 8/10 Good #### Bernard 13 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### smart place to stay in bansko Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel. ##### Bernard Stayed 7 nights in Jan 2020 ### 10/10 Excellent #### Cesar, Wiesbaden 24 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen ##### Cesar Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 2 Jan 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one. ##### Verified traveller Stayed 6 nights in Dec 2019 ### 10/10 Excellent #### Moe, San Diego 26 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay. Parents loved it. Amazing service, facilities and perfect location. ##### Moe Stayed 2 nights in Jun 2019 ### 8/10 Good #### DIMITRA 27 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel but... Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area. ##### DIMITRA Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 25 Mar 2019 Liked: Cleanliness A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty.. ##### Verified traveller Stayed 4 nights in Mar 2019 ### 4/10 Poor #### Verified traveller 16 Mar 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### חוויה לא טובה סך הכל חוויה לא טובה, לנו במלון 7 לילות, קיבלנו חדר בקומת הכניסה (קומה 1) עם ריח רע, נוף לחניה והמון רעש מהכניסה וממסעדת המלון והמשחקייה שהיו תחתינו. עם קבלת החדר ביקשנו להחליף חדר, בישרו לנו שלא נותרו חדרים פנויים ושקיבלנו את החדר הזה כי לא ביקשנו משהו מסויים בהזמנה. לרוב השירות לא היה אדיב. שירות השאטלים אינו תדיר מספיק ומצאנו עצמנו זקוקים למוניות כדי להגיע למרכז העיירה וחזור. נקיון החדר לא היה טוב. מתקני הספא קטנים מאוד. במהלך השהות ביקשנו לשוחח עם מנהל. המנהל לא חזר אלינו. מניסיוננו, לא היינו ממליצים על המלון. ##### Verified traveller Stayed 7 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 25 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great hotel, a few issues initially, but they were sorted quickly. Pool and spa area are excellent, as is the food. One of the best holidays I have had for a long time. ##### Verified traveller Stayed 7 nights in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Club Central Hotel](https://www.expedia.co.uk/Hisarja-Hotels-Club-Central-Hotel.h26746766.Hotel-Information) > > [Hotels with Parking in Bath](https://www.expedia.co.uk/Bath-Hotels-Hotel-With-Free-Parking.0-0-d6084496-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Sentosa Island](https://www.expedia.co.uk/Sentosa-Island-Singapore-Hotels-Family-Friendly-Hotel.0-n6047875-0-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Grand Hotel Bansko](https://www.expedia.co.uk/Bansko-Hotels-Grand-Hotel-Bansko-All-Inclusive.h37859290.Hotel-Information) > > [Hotels with smoking rooms in Dublin](https://www.expedia.co.uk/Dublin-Hotels-Hotels-With-Smoking-Rooms.0-0-d178256-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Aqua Paradise Resort - Hotel & Aquapark - All Inclusive](https://www.expedia.co.uk/Ravda-Hotels-Aqua-Paradise-Resort-Hotel-Aquapark.h57159405.Hotel-Information) > > [travelodgeuk Hotels in Dereham](https://www.expedia.co.uk/Dereham-Hotels-Travelodge-UK.0-0-d6144883--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotels in Liverpool City Centre](https://www.expedia.co.uk/Liverpool-City-Centre-Liverpool-Hotels.0-n6336703-0.Travel-Guide-Filter-Hotels) > > [Landmark Creek Hotel & Wellness](https://www.expedia.co.uk/Sofia-Hotels-Landmark-Creek-Hotel-SPA.h42025288.Hotel-Information) > > [fairmont Hotels in Riyadh](https://www.expedia.co.uk/Riyadh-Hotels-Fairmont.0-0-d3051--bFairmont.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Pravets Resort](https://www.expedia.co.uk/Pravets-Hotels-Hyatt-Regency-Pravets-Resort.h16133342.Hotel-Information) > > [Viva Mare Beach Hotel](https://www.expedia.co.uk/Sozopol-Hotels-Viva-Mare-Beach-Hotel-All-Inclusive.h66853248.Hotel-Information) > > [Hotels in Thaxted](https://www.expedia.co.uk/Thaxted-Hotels.d6084872.Travel-Guide-Hotels) > > [Utopia Forest](https://www.expedia.co.uk/Sozopol-Hotels-Utopia-Forest.h44226902.Hotel-Information) > > [GoldenEye Hotel & Casino](https://www.expedia.co.uk/Svilengrad-Hotels-GoldenEye-Hotel-Casino.h103161117.Hotel-Information) > > [Villas Calella de Palafrugell](https://www.expedia.co.uk/Calella-De-Palafrugell-Villas.d182297-aaVillas.Travel-Guide-Accommodation) > > [hiltonhotels Hotels in Tottenham](https://www.expedia.co.uk/Tottenham-London-Hotels-Hilton-Hotels.0-n6251522-0--bHiltonHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Liverpool (LPL) to Forest (GCI)](https://www.expedia.co.uk/lp/flights/lpl/gci/liverpool-to-guernsey) > > [Flights from Luton (LTN) to Mahón (MAH)](https://www.expedia.co.uk/lp/flights/ltn/mah/london-to-mahon) > > [Flights from Birmingham (BHX) to Coventry (CVT)](https://www.expedia.co.uk/lp/flights/bhx/cvt/birmingham-to-coventry) > > [Ryanair Derby (EMA) to Granadilla de Abona (TFS) flights](https://www.expedia.co.uk/lp/flight-routes/ryanair-from-east-midlands-to-tenerife-south/fr/ema/tfs) > > [Flights from Birmingham (BHX) to Paray-Vieille-Poste (ORY)](https://www.expedia.co.uk/lp/flights/bhx/ory/birmingham-to-paris) ### Activities ### Packages ### Holiday Rentals ### General > [Visit Blue Area](https://www.expedia.co.uk/Islamabad-Blue-Area.dx553248633981715852) ---