Title: Premier Luxury Mountain Resort Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Premier Luxury Mountain Resort Travelers enjoy international cuisine after skiing, then find relaxation at two pools or rejuvenation through pampering treatments at Le Spa ## Photo gallery for Premier Luxury Mountain Resort ![Exterior - Premier Luxury Mountain Resort (Bansko)](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/3fafdd9b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Premier Luxury Mountain Resort (Bansko)](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/8ba9a0b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room - Premier Luxury Mountain Resort (Bansko)](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/6c17812a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Premier Luxury Mountain Resort (Bansko)](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/39b12142.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Premier Luxury Mountain Resort (Bansko)](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/eec8fa4b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Premier Luxury Mountain Resort balances adventure with relaxation. Book a massage at Le Spa, start your day with an English breakfast, and enjoy mountain views from the garden or poolside bar. The landscape is perfect for memorable horseback riding excursions. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Parking included - Free Wi-Fi £137 includes taxes & fees 2 Feb - 3 Feb ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2802925&PinnedHotelID=2802925&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/a4ac0f3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Fridge Dining table LCD TV - 377 sq ft - Resort view - Sleeps 3 - 1 Double Bed OR 1 Single Bed ### View all photos for Deluxe Apartment ![Deluxe Apartment | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/a4865298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free rollaway/extra beds Fridge Dining table - 430 sq ft - 1 bedroom - Resort view - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Apartment, 2 Bedrooms ![Deluxe Apartment, 2 Bedrooms | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/e01d9b92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Fridge - 753 sq ft - 2 bedrooms - Resort view - Sleeps 5 - 2 Single Beds, 1 King Bed and 1 Single Sofa Bed ### View all photos for Alpine Executive Room ![Alpine Executive Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/2fa0d117.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Executive Room 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge Dining table - 323 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ### View all photos for Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View ![Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/3000000/2810000/2803000/2802925/eb3d48c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View ### Highlights Soundproofed Individually furnished Individually decorated Private hot tub Air conditioning Fridge Dining table LCD TV - 753 sq ft - Mountain view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Premier-Luxury-Mountain-Resort.h2802925.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBansko-Hotels-Premier-Luxury-Mountain-Resort.h2802925.Hotel-Information) ## About the area Located in Bansko, Premier Luxury Mountain Resort is in the mountains. Bansko Ski Resort and Bansko Gondola Lift are worth checking out if an activity is on the agenda, while those looking for area attractions can visit SkiBansko by Traventuria and Ski Bansko. Explore all the area has to offer with hiking/biking trails, horse riding and mountain biking. [Visit our Bansko travel guide](https://www.expedia.co.uk/Bansko.dx6046713) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.82287%2C23.48158&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=crStnGVY0OKiefgQXOSKKm04ans=) 11 Karamanitza str., Bansko, 2770 ### What's nearby - Bansko Ski Resort \- 3 min walk \- 0.2 miles - SkiBansko by Traventuria \- 3 min walk \- 0.2 miles - Bansko Gondola Lift \- 10 min walk \- 0.6 miles - Vihren \- 15 min walk \- 0.8 miles - Holy Trinity Church \- 3 min drive \- 1.2 miles ### Getting around - Sofia (SOF) - 147 min drive ### Restaurants - ‪Lobby Bar - ‬9 min walk - ‪subway - ‬9 min walk - ‪Pizza Restaurant 4 Directions - ‬7 min walk - ‪Sushi Teppanyaki Bar - ‬8 min walk - ‪Harry's Bar - ‬7 min walk ## About this property ### Premier Luxury Mountain Resort Luxury boutique hotel near Bansko Ski Resort At Premier Luxury Mountain Resort, you can look forward to free English breakfast, a poolside bar and a terrace. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski equipment hire. Treat yourself to a body wrap, a manicure/pedicure or a sports massage at Le Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Enjoy the gym, as well as activities such as horse riding. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as shopping on-site and a garden. You'll also enjoy perks such as: - An indoor pool and an outdoor pool - Free self-parking - Free bike hire, a round-trip airport shuttle (surcharge) and express check-in - Supervised childcare (surcharge), smoke-free property and a gift shop Room features All 93 individually furnished rooms feature perks such as 24-hour room service and air conditioning, in addition to amenities such as free WiFi and safes. More amenities include: - Bathrooms with baths or showers and free toiletries - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![2 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/5000000/4680000/4672100/4672068/f1374f37.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regnum Bansko Ski Hotel & SPA Bansko - Pool - Hot tub - Spa - Kids’ pool 8.4 Very good 73 reviews £222 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=4672068&PinnedHotelID=4672068&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/11000000/10020000/10018000/10018000/61720df2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MPM Guinness Bansko - Pool - Breakfast included - Spa - Kids’ pool 7.0 Good 22 reviews £92 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=10018000&PinnedHotelID=10018000&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/18000000/17230000/17225300/17225264/ca95d9f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amira Boutique Hotel Bansko - Pool - Breakfast included - Spa - Kids’ pool 9.2 Wonderful 72 reviews £222 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=17225264&PinnedHotelID=17225264&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192080/w3837h2563x3y0-61dc165c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Grand Arena Bansko - Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 315 reviews £336 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1192080&PinnedHotelID=1192080&HadPinnedHotel=true®ionId=-1&adults=2) ![3 indoor pools, seasonal outdoor pool, lifeguards on site](https://images.trvl-media.com/lodging/3000000/2230000/2221300/2221269/09a29373.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucky Bansko Aparthotel SPA & Relax Bansko - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 130 reviews £180 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=2221269&PinnedHotelID=2221269&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/13000000/12990000/12983600/12983524/9360eed0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Elegant Lux Bansko - Pool - Breakfast included - Spa - Pet-friendly 8.4 Very good 42 reviews £108 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=12983524&PinnedHotelID=12983524&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12330000/12321700/12321651/c95f2292.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Bansko Bansko - Pool - Spa - Pet-friendly - Free Wi-Fi 7.8 Good 46 reviews £213 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=12321651&PinnedHotelID=12321651&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, aromatherapy, hot stone massages](https://images.trvl-media.com/lodging/4000000/3020000/3019500/3019454/15c7bd2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saint George Palace Bansko - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 193 reviews £88 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=3019454&PinnedHotelID=3019454&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/11000000/10020000/10018100/10018098/4242cf8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MPM Sport Hotel Bansko - Pool - Breakfast included - Spa - Kids’ pool 8.4 Very good 53 reviews £192 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=10018098&PinnedHotelID=10018098&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 9:00 AM to 8:00 PM, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/5000000/4970000/4967300/4967271/w1022h618x0y0-177c401c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Royale Apartment Complex & Spa Bansko - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=4967271&PinnedHotelID=4967271&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free ski shuttle - Free self parking on site - Limited on-site self parking ### Food and drink - Free English breakfast available daily 7:30 AM to 10:30 AM - 2 bars/lounges - 2 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Amvrosia - Dionyssos - Nectar Bar ### Things to do - Arcade/game room - Billiards/pool table - Free bicycle rentals - Free children's club - Full-service spa - Gym - Horseback riding/rentals - Hot tub - Indoor pool - Library - Outdoor pool - Playground - Sauna - Shopping - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Snow sports gear - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - Dining table - Free children's club - In-room refrigerator - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Conference centre - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - Picnic area - Terrace ### Full-service spa - 7 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift ### More - 2 buildings - 6 floors - Built in 2009 - Fireplace in lobby - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Towels provided ### Entertainment - LCD TV - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Dining table - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Dryer - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 5:00 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 25 December 2025 to 29 December 2025 (dates subject to change). The property is closed between 1 April and 14 June. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.23 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 78.43 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### Property is also known as Premier Luxury Mountain Premier Luxury Mountain Bansko Premier Luxury Mountain Resort Premier Luxury Mountain Resort Bansko Premier Luxury Resort Premier Mountain Resort Premier Luxury Mountain Resort, Bansko Hotel Bansko Premier Luxury Mountain Resort Bansko Hotel Premier Luxury Mountain Bansko Premier Luxury Mountain Resort Hotel Premier Luxury Mountain Resort Bansko Premier Luxury Mountain Resort Hotel Bansko ## Frequently asked questions ### Does Premier Luxury Mountain Resort have a pool? ### How much does it cost to stay at Premier Luxury Mountain Resort? ### Is Premier Luxury Mountain Resort pet-friendly? ### How much is parking at Premier Luxury Mountain Resort? ### What time is check-in at Premier Luxury Mountain Resort? ### What time is check-out at Premier Luxury Mountain Resort? ### Does Premier Luxury Mountain Resort provide a shuttle to the airport? ### Where is Premier Luxury Mountain Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Premier Luxury Mountain Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.6 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 61 8 - Good 37 6 - Okay 15 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Greg 18 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Resort I found the Premier to be a very nice resort with good amenities. ![](https://a.travel-assets.com/ugc/hotel-reviews/02C5EA3D266838A16B85B97A8BC6430482A58B6D1702906277023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Greg Stayed 1 night in Dec 2023 ### 8/10 Good #### Richard 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Better than expected! The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income. 2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers ##### Richard Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Matthew 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased. ##### Matthew Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Goran 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Goran Stayed 1 night in Jun 2024 ### 6/10 Okay #### JAMES CHRISTOPHER 14 Sept 2022 Liked: Staff & service Dated, not 5 star, friendly staff, bad breakfast ##### JAMES CHRISTOPHER Stayed 5 nights in Sep 2022 ### 8/10 Good #### Wayne 27 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all. ##### Wayne ### 8/10 Good #### Allen 30 Dec 2024 #### Nothing special, just decent Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way. ##### Allen Stayed 5 nights in Dec 2024 ### 8/10 Good #### Verified traveller 3 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Wifi sorunu family odanın genişliği iyiydi, oda sessizdi, kahvaltıdan memnun kaldık, kapalı havuz güzeldi. ancak odamızda wifi bağlantısında sorun vardı. konaklamamız süresince söylememize rağmen ilgilenilmedi. Wifi yi odada kullanamadığımız için mağdur olduk. ##### Verified traveller Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### corinne 5 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Très bel établissement. Bien situé. Environnement magnifique, entouré de montagnes. ##### corinne Stayed 1 night in Jul 2023 ### 6/10 Okay #### eden 31 Mar 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities It was ok but too old and like pic ##### eden Stayed 3 nights in Mar 2022 ### 8/10 Good #### nicola 17 Jan 2022 Liked: Cleanliness, staff & service Things we liked: - amvrosia restaurant- very good food - the bar - the spa, except the pool - good personal Things we didnt liked: - the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights. - the pool is small and need some amenties ##### nicola Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Verified traveller 25 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Great location, good food, large breakfast buffet and lovely staff. ##### Verified traveller Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Filipe 25 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Perfect location, lovely staff and nice amenities. ##### Filipe Stayed 1 night in Dec 2021 ### 8/10 Good #### Verified traveller 7 Sept 2021 Liked: Staff & service, room comfort #### Correct, plus 3.5 étoiles que 4 Séjour l'été, en couple Les + : Chambre spacieuse, lumineuse et confortable, bon petit déjeuner, piscine extérieure, parking extérieur à proximité, proche du centre ville Les - : spa n'est pas très bien entretenu (1 sauna et 1 hamam ne fonctionnait pas) et ferme tôt (19h), globalement l'hôtel aurait besoin d'un bon rafraîchissement ##### Verified traveller Stayed 3 nights in Aug 2021 ### 6/10 Okay #### Verified traveller 15 Jul 2021 Liked: Cleanliness Établissement bien mais bon 5 étoiles quand même je ne pense pas ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 10 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Für ein bulgarisches Hotel wirklich super freundliches Personal (sind ja aber auch viele aus Griechenland). Shuttle Bus zum Lift. Sehr schönes Zimmer durch Upgrade, vielen Dank! ##### Verified traveller Stayed 2 nights in Feb 2020 ### 6/10 Okay #### idan 1 Feb 2020 Disliked: Cleanliness, staff & service #### Meh... Very dirty room - we stayed a week and the floor wasn't cleaned once. Tiny TV \~22 inch. Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored. Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it. Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c. The room is pretty big. The breakfast is very good, though the menu is constant. The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to. Room service wasn't too expensive and was pretty good. ##### idan Stayed 7 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 4 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop. ##### Verified traveller Stayed 5 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 31 Dec 2019 Liked: Cleanliness, room comfort #### Don't book this hotel I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start. Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available. We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person. Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days. The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive. The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all. The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us. we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Jay 15 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous- period! Fabulous from A-Z ##### Jay Stayed 3 nights in Dec 2019 ### 8/10 Good #### Moshe 12 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Next time in Bansko - I'll book this hotel again ! Stayed for 3 nights. The room was very wide & comfortable the stuff were very helpful & breakfast was good. ![](https://a.travel-assets.com/ugc/hotel-reviews/9298E27F2B0502002821C73CD4999A7B0718D8011570917459955.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Moshe Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Anita 8 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel! This hotel is amazing! Everyone is very nice and polite, the rooms are lovey and the view and location is amazing. We had complimentary wine and water, a crib for our child was ready and they even provided baby shampoos and lotions. I am beyond impressed with the experience. The only suggestion I have is to make better coffee for breakfast, offer cappuccinos and lattes. ![](https://a.travel-assets.com/ugc/hotel-reviews/5BB5CD470171B7BFE594DD260C7E392A18DA09161570568436614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F831A6EBDD0172EF44E8698858E3C58D10B80C681570568441169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10CCD8F8E6FE3B74B3A304488AD93B94F1604DC71570568440166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DDBC76D3C99B0206E30111E24F8D8AADB15F7B991570568440032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anita Stayed 1 night in Oct 2019 ### 8/10 Good #### DG, SOFIA 7 Oct 2019 Liked: Cleanliness, staff & service, amenities Excellent service and cleanliness. Spacious and well-equipped rooms. The hotel looks a bit dated, spa zone is a bit small. Breakfast variety could be imoroved. ##### DG Stayed 1 night in Oct 2019 ### 6/10 Okay #### Marina 19 Mar 2019 Liked: Staff & service #### Very good service, but old facilities The hotel is definitely not up to 5-star hotel standards, but maybe for the price is kind of acceptable. The service is very good - everyone is extremely polite and helpful. However the hotel facilities are old and worn out, the spa is very small and busy in peak hours and the carpet in our room was full of hairs stuck in it for long time...the rooms in reality doesn't correspond at all to the pictures published. The views are very nice, the food is good and convenient shuttle to the gondola. Some refreshment might bring real value to this hotel, as it definitely doesn't correspond to the standard of SLH of the World :). ##### Marina Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 17 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We like the staff. Mostly everything we ask for was delt with . The restaurant in the evening was lovely . Great meal. We were upgraded, which was unexpected and a real treat. Would recommend it to anyone. ##### Verified traveller Stayed 2 nights in Mar 2019 ## Expedia's Latest Trends ### Hotels > [Sol Nessebar Bay - All Inclusive](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Bay-All-Inclusive.h1409491.Hotel-Information) > > [Royal West Indies Resort](https://www.expedia.co.uk/Providenciales-Hotels-Royal-West-Indies-Resort.h1070109.Hotel-Information) > > [Huni Hôtel](https://www.expedia.co.uk/Paris-Hotels-Hipotel-Paris-Buttes-Chaumont-Pyrenees.h1382404.Hotel-Information) > > [Sol Nessebar Palace - All Inclusive](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Palace-All-Inclusive.h1409522.Hotel-Information) > > [Oaklands Hall Hotel](https://www.expedia.co.uk/Grimsby-Hotels-Oaklands-Hall-Hotel.h8294.Hotel-Information) > > [Marlin Waterloo](https://www.expedia.co.uk/London-Hotels-Marlin-Waterloo.h18561390.Hotel-Information) > > [Royal Beach Tel Aviv by Isrotel exclusive](https://www.expedia.co.uk/Tel-Aviv-Hotels-Royal-Beach-Tel-Aviv.h6235889.Hotel-Information) > > [Festa Via Pontica](https://www.expedia.co.uk/Pomorie-Hotels-Festa-Via-Pontica.h2900418.Hotel-Information) > > [Hotel Perla Beach Luxury](https://www.expedia.co.uk/Primorsko-Hotels-Hotel-Perla-Beach-Luxury.h37154278.Hotel-Information) > > [Aphrodite Beach Hotel](https://www.expedia.co.uk/Nessebar-Hotels-Aphrodite-Beach-Hotel.h2794153.Hotel-Information) > > [Santa Marina Holiday Village](https://www.expedia.co.uk/Sozopol-Hotels-Santa-Marina-Holiday-Village.h1523184.Hotel-Information) > > [Hotels with a Bar in Karachi](https://www.expedia.co.uk/Karachi-Hotels-Hotel-With-A-Bar.0-0-d1809-thotelwithabar.Travel-Guide-Filter-Hotels) > > [Hotels in Driffield](https://www.expedia.co.uk/Driffield-Hotels.d4626.Travel-Guide-Hotels) > > [Hotels with Balcony in Málaga](https://www.expedia.co.uk/Malaga-Hotels-Hotels-With-Balcony.0-0-d312-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Hotels in Ware](https://www.expedia.co.uk/Ware-Hotels.d5460.Travel-Guide-Hotels) > > [Sol Nessebar Mare](https://www.expedia.co.uk/Nessebar-Hotels-Sol-Nessebar-Mare.h1409475.Hotel-Information) > > [Hotels in London City Centre](https://www.expedia.co.uk/London-City-Centre-London-Hotels.0-n6195474-0.Travel-Guide-Filter-Hotels) > > [Aparthotels Prague](https://www.expedia.co.uk/Prague-Apart-Hotels.d180014-aaApartHotels.Travel-Guide-Accommodation) > > [Justiniano Deluxe Resort – All Inclusive](https://www.expedia.co.uk/Alanya-Hotels-Justiniano-Deluxe-Resort-All-Inclusive.h8371269.Hotel-Information) > > [Aqua Paradise Resort - Hotel & Aquapark - All Inclusive](https://www.expedia.co.uk/Ravda-Hotels-Aqua-Paradise-Resort-Hotel-Aquapark.h57159405.Hotel-Information) > > [5 Star Hotels in Dalaman](https://www.expedia.co.uk/5Star-Dalaman-Hotels.s50-0-d1031.Travel-Guide-Filter-Hotels) > > [Hotels in Kassiopi](https://www.expedia.co.uk/Kassiopi-Hotels.d6051481.Travel-Guide-Hotels) ### Flights ### Activities ### Packages > [Tokyo Holidays](https://www.expedia.co.uk/Tokyo.d179900.Holidays-City-Breaks) > > [Playa del Ingles Holidays](https://www.expedia.co.uk/Playa-Del-Ingles.d9302.Holidays-City-Breaks) ### General ---