Ratings based on 786 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from C.R

Beautifull Hotel next ti the river

Posted 13-Jan-2017
Brautifulll hotel, but I expect best service, a little disappointed with the reception service and also on the spa
4out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

Excellent hotel in a prime riverside location

Posted 18-Dec-2016
Pros: Food, value for money, view, location
Cons: Reception staff could be more friendly
Location: Amazing location next to the river with access to the free hotel river boat. Easy access to a boat for the Grand Palace, Wat Arun, Chinatown, etc
We started our Thailand journey in Bangkok at the Peninsula Hotel and the property did not disappoint. We were picked up at the airport in a BMW after a long journey and comfortably arrived at the hotel 45 minutes later. The staff were very professional and brought us to an amazing room with floor to ceiling windows overlooking the river. The room was large and decorated well (and did we mention the view?). The hotel had a free ferry boat that conveniently took us across the river and to the ferry/train stop close by so we could easily explore the sights of Bangkok: Grand Palace, Chinatown, Weekend Market, Jim Thomson House, etc. The breakfast was impressive with three massive rooms of Thai, Chinese and Western food. The staff of the restaurant/dining/bar areas was incredibly friendly and the quality of the food for breakfast and dinner was excellent. The reception/front-of-house staff were extremely professional however came across as cold and unfriendly. This was a surprise considering the staff in the restaurant area including the manager who came to talk to us. Overall, we would recommend this hotel for the view, food, value and location.
4out of 5
Recommended
for Everyone
by A verified traveller from toronto

Good hotel

Posted 17-Dec-2016
The coffee shop required renovation. Some parts of the bath room need renvation. A bit old
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2016
Professional and knowledgeable staffs. Room service food and delivery was good and quick. The ferry is a definite bonus for Bangkok.
5out of 5
Recommended
for Everyone
by A verified traveller from MA

Wonderful

Posted 16-Dec-2016
Best Hotel I have stayed in. The service and amenities were excellent. Would love to come back.
4out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Location ok

Posted 16-Dec-2016
There are fruit flies come out from the bath room sink twice in the same room.Still are after spraying.
5out of 5
Recommended
for Couples
by A verified traveller from Tokyo

Posted 14-Dec-2016
施設、従業員の対応、レストラン、更にシャトルボートを含む交通の便、何れも満足でした。ただ一点きになる点があるとすれば、隣接施設の老朽化がペニンシュラホテルの訪問時初回印象にとってマイナスだと思います。
5out of 5
Recommended
for Business Travellers
by A verified traveller from Frankfurt

Super Service - sehr elegantes Hotel

Posted 13-Dec-2016
Location: Direkt am Fluss - Shuttle von 06 - 24 Uhr alle 10 Minuten zur SKY Train Station - von dort ist alles zu erreichen
Sehr saubere Zimmer, täglich 2 x Rommservice Täglich frische Früchte und eine kleine Spezialität Schöner Pool - sehr guter Service eines der besten Hotels in Bangkok!
5out of 5
Recommended
for Couples
by A verified traveller from London

Honeymoon Happines

Posted 12-Dec-2016
Location: Their ferry service is very useful and takes you to the nearest pier where you can go about exploring the city on the boats (private or public).
We started off our honeymoon in Thailand with Bangkok. We were debating between Peninsula and Shangri-la and could not be happier to have chosen the Peninsula. Staff was over the top friendly, food was excellent, pool was pristine, spa treatment lovely and they sent a bottle of bubbly with chocolate and fruit their compliments. All in all we have no negative words for our 4-day stay here.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2016
Very nice, friendly and professional staff. They made our stay a unique experience.