Royal Orchid Sheraton Hotel & Towers

Photo gallery for Royal Orchid Sheraton Hotel & Towers

Primary image
2 outdoor pools, open 7 AM to 7 PM, pool umbrellas
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Royal Orchid Sheraton Hotel & Towers

Royal Orchid Sheraton Hotel & Towers

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
2 Charoen Krung Soi 30, Siphya, Bangkok, Bangkok, 10500

Explore the area

  • Popular LocationSi Phraya Pier1 min walk
  • Popular LocationSan Jao Sien Khong9 min walk
  • Popular LocationIconsiam10 min walk
  • AirportBangkok (BKK-Suvarnabhumi Intl.)38 min drive

Choose dates to view prices

About this area

Bangkok

Located on the waterfront, Royal Orchid Sheraton Hotel & Towers is in Bangkok City Centre neighbourhood and is connected to a shopping centre. Travellers who have shopping on the agenda can visit River City Shopping Complex and Iconsiam, while those looking for another kind of activity may want to explore Si Phraya Pier. Looking to enjoy an event or a game while in town? See what's going on at Rajamangala Stadium, or consider a night out at Central Embassy. Guests love the hotel's location for the sightseeing.

What's nearby

  • Si Phraya Pier - 1 min walk
  • Holy Rosary Church - 3 min walk
  • San Jao Sien Khong - 9 min walk
  • Iconsiam - 10 min walk
  • River City Shopping Complex - 1 min drive

Getting around

  • Hua Lamphong Station - 16 min walk
  • Bangkok Hua Lamphong Station - 18 min walk
  • Suvarnabhumi International Airport (BKK) - 38 min drive

Restaurants

  • Gallery Cafe - 3 min walk
  • 80 20 - 4 min walk
  • Hanaya Japanese Restaurant - 5 min walk
  • Harmonique - 7 min walk
  • Ciao Terrazza - 9 min walk

About this property

Royal Orchid Sheraton Hotel & Towers

5-star luxury hotel connected to a shopping centre in Bangkok City Centre
5 restaurants, 2 outdoor pools and a 24-hour health club are available at this hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 726 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as fridges and electric kettles. In-room free WiFi and minibars are standard, as are flat-screen TVs with satellite channels.
Royal Orchid Sheraton Hotel & Towers offers 726 air-conditioned accommodations with minibars and espresso makers. 106-cm Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a 24-hour health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1 kilometers
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: THB 530 per person
  • 5 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • German
  • Japanese
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference centre (30000 square feet of space)
  • Meeting rooms - 22

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 106-cm flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1765.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 530 per person (approximately)
  • Airport shuttle fee: THB 1750 per vehicle (one-way)
  • Rollaway bed fee: THB 1765.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Orchid Sheraton Hotel
Royal Orchid Sheraton Hotel
Royal Orchid Sheraton Hotel & Towers
Royal Orchid Sheraton Hotel & Towers Bangkok
Royal Orchid Sheraton Hotel Towers
Royal Orchid Sheraton Towers
Royal Orchid Sheraton Towers Bangkok
Royal Sheraton Hotel
Bangkok Sheraton
Royal Orchid Sheraton Bangkok
Royal Orchid Sheraton Hotel And Towers
Sheraton Bangkok
Sheraton Royal Orchid
Royal Orchid Sheraton Hotel Towers Bangkok

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 574 out of 992 reviews
5 - Excellent 58%
Rating 4 - Good. 297 out of 992 reviews
4 - Good 30%
Rating 3 - Okay. 76 out of 992 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 992 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 992 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! Perfect location for shopping and dinning options.
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, the best I had in BKK. Staff was very polite and spoke good english, room was nice (a tiny bit old), view was great. Good location. Unfortunate they don't have a spa or a good restaurant, but otherwise everything is good. A bit too strict on the mask policy, but some might see this as an advantage. I also forgot something in the room, and was able to pick it up the next day.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service- each and every person was beyond helpful and cheerful. The room was beautiful with everything we needed and don’t miss the amazing breakfast buffet!!! Ooooh- or the gym! What a great view and selection of machines!
Stayed 2 nights in Apr 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to river and ICONDISM
Stayed 8 nights in Mar 2022

1/5 Terrible

Stayed 2 nights in Feb 2022