Title: Novotel Bangkok Sukhumvit 20 Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Bangkok Sukhumvit 20 Travelers can cool off in the outdoor pool with sun loungers at this Bangkok hotel where international dining options and first-rate amenities await ## Photo gallery for Novotel Bangkok Sukhumvit 20 ![3 bars/lounges, rooftop bar - Novotel Bangkok Sukhumvit 20 (Bangkok)](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/16c5be86.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Novotel Bangkok Sukhumvit 20 (Bangkok)](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/2d72a057.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Novotel Bangkok Sukhumvit 20 (Bangkok)](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/3ff807b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Novotel Bangkok Sukhumvit 20 (Bangkok)](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/d7935bf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Bangkok Sukhumvit 20 (Bangkok)](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/f4bebfd4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Bangkok Sukhumvit 20 is steps from Terminal 21 Mall. Relax at the outdoor pool, children's pool, or rooftop terrace. Enjoy two on-site restaurants with international cuisine, free in-room WiFi, and an airport shuttle for convenience. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning £83 includes taxes & fees 9 Mar - 10 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Room, 1 King Bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/cbb904f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 9.0 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Separate bedroom Rainfall showerhead - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 2 Single Beds (High Floor) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/4e0b0caa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds (High Floor) ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Rainfall showerhead Bidet - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Executive Room, 1 King Bed (High Floor) ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/ae963bf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed (High Floor) 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Separate bedroom Rainfall showerhead - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/3ff807b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Separate bedroom - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/3ff807b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 King Bed 10.0 Exceptional 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Separate bedroom - City view - 484 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/cbb904f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 8.8 Excellent 38 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Separate bedroom Rainfall showerhead - City view - 323 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/14000000/13260000/13254500/13254446/4e0b0caa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View 9.0 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge LCD TV Blackout curtains Separate bedroom Rainfall showerhead - City view - 323 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Outdoor banquet area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/22900/22883/68e54d6d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rembrandt Hotel Bangkok Sukhumvit - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 2,240 reviews £52 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Bangkok-Hotels-Rembrandt-Hotel-Bangkok.h22883.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=178236&destination=Bangkok (and vicinity)&destType=MARKET&latLong=13.7475,100.53601&searchId=3b2399e8-35b7-4f7e-ae89-36bccd5a0249&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; local and international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3200000/3192000/3191945/14d259e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Maitria Hotel Sukhumvit 18 Bangkok Sukhumvit - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 1,003 reviews £78 includes taxes & fees 17 Mar - 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Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 1,498 reviews £67 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Bangkok-Hotels-Park-Plaza-Bangkok-Soi-18.h4225452.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=178236&destination=Bangkok (and vicinity)&destType=MARKET&latLong=13.7475,100.53601&searchId=3b2399e8-35b7-4f7e-ae89-36bccd5a0249&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBangkok-Hotels-Novotel-Bangkok-Sukhumvit-20.h13254446.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBangkok-Hotels-Novotel-Bangkok-Sukhumvit-20.h13254446.Hotel-Information) ## About the area Located in Sukhumvit, a neighbourhood in Bangkok, Novotel Bangkok Sukhumvit 20 is in a shopping district and near a metro station. Travellers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Embassy of India and Siam Paragon Mall are two other places to visit that come recommended. [Visit our Bangkok travel guide](https://www.expedia.co.uk/Bangkok.dx178236) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.73151%2C100.56397&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=stHaRWReN8OEt1Pk4EF7wqFp234=) 19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110 ### What's nearby - ![People going to EmSphere shopping mall](https://images.trvl-media.com/place/855357114343124992/f5de6006-21f1-44b2-9bf0-680189e333c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) EmSphere Shopping Center 2 min walk \- 0.1 miles - ![Great luxury shopping mall with lots of nice restaurants, and butiful architecture! #shoping #architecture #garden #modern ](https://images.trvl-media.com/place/604/5b3a4546-5ee7-4e75-88b1-0ec82419b54e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) EmQuartier 5 min walk \- 0.3 miles - ![Bangkok, Thailand](https://images.trvl-media.com/place/604/6287aa6d-862c-4fe8-8bab-fdad43ca6811.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Emporium 5 min walk \- 0.3 miles - ![125756556](https://images.trvl-media.com/place/553248635837421847/8d07ae0e-84b1-41f9-a220-5b0c2eeda226.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Soi Cowboy 7 min walk \- 0.4 miles - ![Barrels of fun. Great themes and decorations and an excellent food court. Yummmmmmm](https://images.trvl-media.com/place/604/812cdcc8-a544-40b8-af3f-d25a48bd9504.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Terminal 21 Shopping Mall 10 min walk \- 0.6 miles ### Getting around - Bangkok Makkasan Station 5 min drive - Asok BTS Station 9 min walk - Suvarnabhumi International Airport (BKK) 36 min drive ### Restaurants - Novotel Food Exchange 1 min walk - The Deck 1 min walk - ท่งหลี (Tong Lee) 1 min walk - Saras 1 min walk - Hangover 8 min walk ## About this property ### Novotel Bangkok Sukhumvit 20 Luxury family-friendly hotel near Terminal 21 Shopping Mall Located close to EmQuartier and Embassy of India, Novotel Bangkok Sukhumvit 20 provides a poolside bar, a rooftop terrace and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to 3 bars and a 24-hour gym, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), a free local area shuttle and express check-out - Babysitting (surcharge), luggage storage and concierge services - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All 244 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Childcare services and free infant beds - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - 42-inch LCD TVs with satellite channels - Wardrobes/cupboards, mini fridges and coffee/tea makers ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor banquet area](https://images.trvl-media.com/lodging/1000000/30000/22900/22883/45379f36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rembrandt Hotel Bangkok Sukhumvit - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 2,240 reviews £52 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=22883&PinnedHotelID=22883&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1800000/1794800/1794792/w5423h4051x0y0-b50a2e9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Living Bangkok Sukhumvit Legacy Sukhumvit - 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17 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=15800656&PinnedHotelID=15800656&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/45000000/44220000/44218300/44218212/8f821b64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rembrandt Residences Bangkok Sukhumvit - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.4 Very good 1,155 reviews £51 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=44218212&PinnedHotelID=44218212&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/39000000/38900000/38891100/38891044/4f57d3e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eleven Hotel Bangkok Sukhumvit - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.8 Excellent 1,701 reviews £57 includes taxes & fees 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=38891044&PinnedHotelID=38891044&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=13254446&PinnedHotelID=13254446&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13254446,22883,1794792,5317616,19849250) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Free area shuttle up to 800 metres - Onsite parking available only on request - Free secured, covered self parking on site - Free secured, covered valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children - 2 restaurants - 3 bars/lounges - A poolside bar - Snack bar/deli ### Restaurants on site - Food Exchange - Gourmet Bar - Pool Bar - Sky on 20 ### Things to do - 24-hour gym - Children's pool - Free children's club - Outdoor pool ### Family friendly - Children's games - Children's pool - Children's toys - Free area shuttle - Free children's club - In-room babysitting - In-room cot - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 14 meeting rooms - 6,889 square feet of conference space ### Outdoors - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Assistive listening devices - Braille/raised signage - Handrails in stairways - Lift - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 25 floors - Annual offsets purchased for at least 10% of carbon footprint - Art Deco architecture - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch LCD TV with satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Mini-fridge - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for THB 1530.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children - Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: THB 1530.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel Novotel 20 Opening June 2016 Hotel Novotel Bangkok Sukhumvit 20 Opening June 2016 Novotel 20 Opening June 2016 Novotel Bangkok Sukhumvit 20 Hotel Novotel 20 Hotel Novotel 20 Novotel Bangkok Sukhumvit 20 (Opening June 2016) ## Frequently asked questions ### Does Novotel Bangkok Sukhumvit 20 have a pool? ### How much does it cost to stay at Novotel Bangkok Sukhumvit 20? ### Is Novotel Bangkok Sukhumvit 20 pet-friendly? ### How much is parking at Novotel Bangkok Sukhumvit 20? ### What time is check-in at Novotel Bangkok Sukhumvit 20? ### What time is check-out at Novotel Bangkok Sukhumvit 20? ### Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport? ### Where is Novotel Bangkok Sukhumvit 20 located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Bangkok Sukhumvit 20 Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 624 8 - Good 275 6 - Okay 69 4 - Poor 20 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Harold 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Stay there every year and I love it. Staff is great, th pool and th sky bar are fantastic ##### Harold Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Minh 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room is clean everyday, amenities are very convenient and comfortable for long way traveler as me ##### Minh Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Taran 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Really nice, comfortable room. Friendly staff and helpful early access to amenities like pool and showers before room was ready ##### Taran Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Kiyomi 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast is awesome! ##### Kiyomi Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Patricia 14 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was perfect- spacious, clean and comfortable. The staff was very helpful when booking attractions or experiences for us, everyone was very nice and warm. We spent Christmas there and the lobby was decorated with a Christmas tree among other little details. Breakfast was delicious. The sky bar has a gorgeous view with great cocktails. It felt like we were at a 5 star hotel. We would 100% stay here again! ##### Patricia Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Sheena 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very nice and the hotel atmosphere was excellent ##### Sheena Stayed 3 nights in Oct 2025 ### 8/10 Good #### Nemir 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice facility with good location ##### Nemir Stayed 2 nights in Nov 2025 ### 8/10 Good #### Andrew 9 Nov 2025 Liked: Cleanliness, staff & service, amenities Great room product, staff very helpful and accommodating ##### Andrew Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Joo San 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was great. Room is clean and they even took the effort to do deco for birthday. Rooftop bar is nice too. Many options for breakfast buffet. ##### Joo San Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Bilal 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel situated in a good location. ##### Bilal Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Gary 5 Nov 2025 Liked: Cleanliness, staff & service, amenities The rooms are fantastic, we got a free upgrade to a suite and in terms of value for money got to be the best I’ve ever had lovely polite, friendly and efficient staff I cannot speak too highly of this HOTEL I will always stay here in future when I am in Bangkok ##### Gary Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### MAHER 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing service ##### MAHER Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Babak 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay , very nice hotel in great location. Very clean , great staff. ##### Babak Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Tenzin 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service, nice staff, and amazing amenities. ##### Tenzin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location , breakfast , spa , pool ( to cool off in ) and roof top bar were all excellent. Comfy bed and helpful staff . Would stay here again ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### Mansoor 29 May 2025 Liked: Amenities Staff were exceptional, Room was Large and clean, very comfortable bed. ##### Mansoor Stayed 4 nights in May 2025 ### 8/10 Good #### Warren 3 Apr 2025 Liked: Amenities Lovely Hotel in great area. Breakfast for our 3 night stay was just perfect. ##### Warren Stayed 3 nights in Mar 2025 ### 8/10 Good #### CHUL 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The location of the hotel is perfect. It is quiet and nice. However, I wish the staff were more friendly. ##### CHUL Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### vivian 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in Bangkok. Spacious, clean and great service. ##### vivian Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Kevin 12 May 2025 Liked: Cleanliness, staff & service The property was in a great location. Convenient and walkable to all attractions ##### Kevin Stayed 5 nights in Apr 2025 ### 8/10 Good #### rikki 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family hotel. Enjoyed our stay ##### rikki Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Alex 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in sukhumvit, super attentive staff, clean rooms, & great service/amenities ##### Alex Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Matthew 1 Jan 2025 Liked: Amenities, property conditions & facilities Had a great stay. Quiet room and comfortable beds! ##### Matthew Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Veronika 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern and nice Hotel in great Location. ##### Veronika Stayed 1 night in Aug 2024 ### 8/10 Good #### Danny 29 Mar 2025 Liked: Cleanliness, amenities Very good location. The staff was helpful and friendly. 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