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"Great location, Great staff and lobby areas, Rooms were great, bathrooms a little tired. Pool area needed a lot of attention, the steam room was totally out of action and the fact there was a daily parking charge on top of the room charge was disapointing."

"The staff were excellent, the breakfast was really good but the room was very noisy. There was a function near our room and the music and associated noise of people upstairs was not good. We had to complain at reception twice and finally could get to sleep at 11.30, which is not unacceptable but not really what you want from this class of hotel. I now regret not asking for a partial refund."

"Professional"

"Staff were incredibly polite and welcoming. Rooms were clean on arrival and maintained daily. The hotel was well placed for the city centre and had everything we needed for our weekend break."

"Lovely hotel but a little stuffy the air-conditioning could be improved"

"The room was clean and the bed comfortable. However, we really didn't like the Pub and Grill - small, crowded and very noisy - the football being shown on every vertical surface was embellished with loud and annoying music. We decided to eat in our room - which had its own contribution to add. The only way to order was via an app - which didn't work. As there are no phones in the rooms ( and no phone number provided to reach reception), I had to stand in the hallway to use one of the few phones around and order food whilst fellow guests walked past. It's a good thing I'm not self conscious! The food itself was ok, though being lactose intolerant seriously restricted my choices ( good thing I'm not a vegan!). Otherwise, the staff were very nice and I have no complaints on that front. Can't comment on the pool facilities as we didn't use them (despite paying for them) but that was entirely our fault."

"It is convienient location if you travel by car to visit Oxford. The staff is helpfull, polite and keep the hotel top notch. Amazing breakfast, great choice of food and freshly made waffles. Rooms are comfortable and very clean. Next door bowling, cinema with restaurants. I will definietely be back when visiting Oxford."

"The staff were very welcoming and polite. There is ample parking. We stayed in a suite which was spacious, clean and had good amenities. There is a good sized swimming pool which has allocated children hours. There was a good selection at breakfast and you can also order off a menu too. The restaurant also provided a good selection for dinner. The hotel is in a good location and a short uber ride from Oxford city centre. "

"Very nice. No complaints."