Breakfast, lunch, dinner served; Japanese cuisine
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Reviews of Roomers Baden-Baden, Autograph Collection

Roomers Baden-Baden, Autograph Collection
Lange Strasse 100, Baden-Baden, Baden Württemberg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 231 reviews" "
Rating 8 - Good. 41 out of 231 reviews" "
Rating 6 - Okay. 12 out of 231 reviews" "
Rating 4 - Poor. 8 out of 231 reviews" "
Rating 2 - Terrible. 3 out of 231 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ory

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Jan

Stayed 1 night in Jan 2024

10/10 Excellent

Antony, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff are excellent and accommodating.. Some great dining options on site or nearby… Would most definitely recommend!! The go too hotel in Baden-Baden

10/10 Excellent

Melissa, Gilroy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a lovely hotel. The staff is friendly and the facilities are nice.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alfonso, HOLLYWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in beautiful Baden-Baden, excellent service, rooms, amenities, and all.
Stayed 5 nights in Sep 2023

10/10 Excellent

AFNAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Lovely hotel. Very clean, modern, spacious and comfortable. Looks like a new hotel and would definitely stay in roomers Baden Baden again. Close to the center
Stayed 2 nights in May 2023

10/10 Excellent

Jens

Stayed 2 nights in May 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull decoration of the Room and Loby
Stayed 3 nights in Apr 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

10/10 Excellent

Andrea

Stayed 1 night in Apr 2023

10/10 Excellent

Alberto

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and friendly place. Can be noisy on the weekend because of the night club.
Stayed 1 night in Jan 2023

10/10 Excellent

Mariah

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Joey

Stayed 3 nights in Aug 2022

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible hotel with amazing service and attention to detail.
Stayed 2 nights in May 2022

8/10 Good

Dr Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
The hotel was very clean with very courteous staff. The only disappointment was the outrageously expensive parking ! This felt like theft. If it were not for the parking it would be outstanding !!!
Stayed 2 nights in May 2022

10/10 Excellent

Huascar, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing the service and attention to detail in this hotel. Definitely will come back and recommend.
Stayed 1 night in Jan 2022

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best hotels ever stayed. The staff are very friendly and professional. Excellent customer service.
Stayed 1 night in Nov 2021

10/10 Excellent

Nadine

Stayed 1 night in Oct 2021

10/10 Excellent

Linh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel (compared to some other tired hotels in town). The facilities are amazing with gym and spa access included. The infinity is by the rooftop bar and has a great view of the surrounding mountains. Rooms are big and well equiped and super clean.
Stayed 2 nights in Aug 2021

8/10 Good

Christoph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

tearrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

laurence

Stayed 5 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location...in the middle of the city with good approximately to excellent restaurants, casino, museums.
Stayed 3 nights in Oct 2020

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with room for improvement
It’s a lovely hotel a short walk from the centre of Baden Baden. It’s the small things that let it down: Bins not emptied daily Dusty surfaces Being charged for full 24 hour parking when the car has only been in the garage over night On the whole I would stay again as the rooms are lovely and the staff try hard.
Stayed 4 nights in Sep 2020

10/10 Excellent

patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

NTHABISENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel.
Stayed 2 nights in Dec 2019
Response from Carla on 8 Jan 2020
Dear NTHABISENG, thank your for providing your Feedback. We are looking foreward to welcoe you back soon. Best reagrds

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 1 night in Dec 2019
Response from Carla on 29 Dec 2019
Dear Lily, thank you so much for your nice Feedback. It was our pleasure do have you as our guest. We are looking forward to welcome you back with us in the New Year. Best regards Carla

10/10 Excellent

Kristina, canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property-staff were friendly and efficient. We would definitely stay here again.
Stayed 2 nights in Sep 2019
Response from Carla on 29 Sept 2019
Dear Kristina, thank your very much for your kind feedback. We are looking forward to welcome you back with us. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Das Team des Roomers Baden-Baden on 13 Jul 2019
Vielen Dank für diese ausgezeichnete Bewertung.

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019
Response from Your Team of Roomers Baden-Baden on 4 Jul 2019
Dear Rajeev. Thank you for taking the time for this outstanding review. We are very happy to see it and are looking forward to welcoming you again as soon as possible. Meanwhile #Spread The Roomers

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service awful
rooms were great; dinner - food excellent, ambiance awful due to protestitues flaunting their services; services awful; staff dishonest - do not let your car be driven into to garage, caused damage to wing mirror and denied that this was the case, three witness can verify otherwise
Stayed 1 night in Jun 2019
Response from The Team fo Roomers Baden-Baden on 1 Jul 2019
Thank you for bringing this to our notice. Please contact barbara.weisshaar@roomers-badenbaden.com directly to further investigate this issue.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Das Team des Roomers Baden-Baden on 26 Jun 2019
Vielen lieben Dank für Deine tolle Bewertung.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a modern design, but room service wasn’t as good as the hotel. Note for summer visitors: air condition is not that good.
Stayed 5 nights in Jun 2019
Response from Das Team des Roomers Baden-Baden on 26 Jun 2019
Vielen lieben Dank für Deine tolle Bewertung.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent design and finishing high quality furnished spacious room
Stayed 1 night in Jun 2019
Response from Your Team of Roomers Baden-Baden on 24 Jun 2019
Thanks for this pretty good review.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every detail done right
Roomers is a hotel that pays attention to every detail, and executes perfectly. The rooms are designed smartly, balancing sleek design with functionality. With it’s fun and quirky vibe, this hotel is the perfect place to go to enjoy the spa town and indulge.
Stayed 1 night in Feb 2019
Response from Bernhard Baecker on 12 Feb 2019
Dear Alison. Thank you for your excellent review. Your Team of the Roomers Baden-Baden

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Bernhard Baecker on 30 Jan 2019
Danke Elena, dass Du bei uns warst. Hoffentlich sehen wir uns bald wieder. Das Team des Roomers Baden-Baden

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Bernhard Baecker on 13 Jan 2019
Vielen Dank für Deine sehr gute Bewertung. Das Team des Roomers Baden-Baden

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel - truly a standout
Fantastic quality rooms - really felt special and a lot of thought had clearly gone into it. Only slight downside is that the bar is effectively concealed behind an anonymous door - I only found it by accident!
Stayed 1 night in Dec 2018
Response from Bernhard Baecker on 11 Jan 2019
Thank you very much for this comprehensive review. We look forward to seeing you again soon. The team of the Roomers Baden-Baden

4/10 Poor

POLIANA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Five star hotel with 1 star customer service!
The hotel has a fantastic decoration, reminds you of Miami Beach. The bed is super comfortable, the shower is all you can ask from a five star hotel. But the lack of good customer service makes you want to turn around and leave. I arrived to a lobby with people sitting and standing around and I had no idea where to check in. After a while I had to ask where to go or stand around waiting until somebody notice my presence. When I booked the hotel it was showing a picture with a bathtub in the room but once I finally checked into the room there was no bathtub and I requested a change that cost me another $75.00 euros, which I happily pay when worth it. In the new room there was a bathrobe that had been used, was wet and smelling of smoke hanging in the bathroom for us to use. I immediately walked to the cleaning lady that was working right outside my door for help and she was gracious enough to provide a clean robe. I don't care for robes but a smelly one in a closed room was not pleasant. The AC in the room had to be controlled from the front desk and after a while it was just an annoyance. Aside from the valet and the cleaning lady, so much is lacking from their customer service. With all the poshness they offer this is not a hotel I'll ever stay again in Europe or anywhere else. It's cold and snobbish, I couldn't wait to leave first thing in the morning. In the end it was one of those regretful expense that could have been a truly great experience had they been more friendly.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomers Baden
Great modern hotel,spotlessly clean and very friendly staff. Conveniently located with a short stroll to the town centre
Stayed 4 nights in Oct 2018

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Located outside of town with 15 mins walk to town or hop on to any bus if you are lazy to walk. Great Housekeeping service when we needed help with pillows or bathroom they were very prompt. Everyone speaks English and the hotel is new and roomy. Has a great Italian restaurant opposite hotel as well.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Rashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making Memories
Absolutely splendid
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018