5* hotel with amazing closed golf course due to preparations for the Portugal masters.
Room looking over the garden was lovely, spacious and quiet.
I expected better service- 3 time’s I had to ask for the room to be cleaned and on one occasion I had to even ask for loo roll. I expected better service at the bar- even on the exceptionally quiet day you can wait an hour to get served and that’s before the 45 min wait for the ice cream scoop you ordered. Staff are polite though, they just appear to need direction.
We only ate once in the evening at the hotel - menu was adequate but not 5*, sadly emo restaurant is closed at the moment. Breakfast though has a good choice and very well managed, staff are great in this area!!
Pools are nice- adult, main and a little children’s bar.
I think the let downs for the hotel are door staff are abrupt when asking if you want a shuttle, you shouldn’t have to order water on an app which doesn’t arrive and I certainly shouldn’t have to ask for clean towels x3 times and toilet roll.
A verified traveller stayed at Anantara Vilamoura
Posted 6 months ago