Search Hotels by Vila Gale Hotels in Algarve from £98

"Check-in was smooth and the room was comfortable and well presented. The staff at reception were efficient. Unfortunately, the service elsewhere left much to be desired, particularly in the a la carte dining restaurant where staff seemed poorly trained and inattentive to guests’ needs. The Easter egg hunt was very poorly organised and disappointing, leaving many children upset. Overall, a mixed experience — good start but service issues bring it down to about three stars."

"Everything was fine but the Internet connection that it was very slow."

"Overall great stay! The air conditioning didn’t seem to work but we were able to open a door to cool it down. "

"Out of our 3 stays while in Portugal, this was our least favorite. The property is almost too big and they can't seem to keep up with the amount of work and reno needed to maintain a property of this size. It rained the 1st night we arrived and a water leak caused water to get into the electrical panel while we were sleeping and cut the power. When we woke in the morning and called the front desk they sent a technician and eneded up having to move us to another villa. The pics on the website make it look a lot nicer than it actually is. They also have no indoor pool or heated pool. They do allow kids to visit the spa pool from 8-10am but the pool guy is actually there at the same time, cleaning the pool and adding chemicals, which doesn't seem very safe!! And the "heated" pool wasn't even that warm. It was freezing! The food was mediocre at best. The burger was kind of mystery meat... The plus was the staff. They were all very nice and lovely. I wouldn't stay here again, though. "

"Kitchen - basic. Shops plenty"

"Breakfast was fine. Internet was slow. "

"Great overnight stay at this hotel would highly recommend."

"Breakfast was a varied buffet, catering for all tastes. Great amenities, clean and spotless. Room service by Marida was flawless! Front of house staff were great. A special mention should be made of the cleaning team and the team that maintained the pool and grounds, everything was beautifully perfect. Thank you for looking after us! "

"Lovely, safe, warm and welcoming hotel. Travelled solo and will definitely be returning. Amazing rooftop area. Thank you! "