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"We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!! We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him."

"The room was very clean/tidy, the staff were easy to deal with, very good experience on the 14th floor."

"Great room in the old cells. Staff were very good. We dropped our case in the morning and it was in our room when we returned to check in. Only quibble, restaurant area for breakfast isn't great. Cooked breakfast should come with toast rather than having to make your own. "

"Room was clean, food was amazing from both the restaurant & the breakfast buffet. Staff were lovely & very friendly"

"Perfect hotel and facilities and the staff were superb . "

"We had a great one night stay. The hotel was a short walk from the station and we were able to check in as soon as we arrived as a room was ready. Room was lovely, a nice temperature. The breakfast was very good lots of choice. Staff were very friendly. The hotel was in a great position just a short walk to the centre. Would recommend."

"Everything about our stay was perfect. The room was very clean, bed extremely comfortable. What stood out most was the efficiency and friendliness of the staff. Particularly friendly and efficient was Karen in the restaurant. She was welcoming and nothing was too much trouble. We went to breakfast and 2 of our party had special dietary requirements. Karen went out of her way to answer any questions we had and was very knowledgeable. We will definitely return."

"Great service "

"Excellent"