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"Arrived to a luke warm welcome. The bedroom window was wide open, to air the room, which was damp. The reception area stank of cigarettes smoke. The carpets are so grubby, some steps the carpet is held together with gaffer tape. When we said we wouldn’t be staying because it wasn’t suitable and damp and in general disrepair. We weren’t offered any incentive to stay or give an option for a better room. This hotel would have been amazing in the 1980’s but has indeed lost all its charm. "

"Excellent location for Islay ferries . Beautiful surroundings, lovely property, perfect food "

"Fantastic hotel, great staff and really good value "

"What a wonderful place! The owner, Richard, is a delight. So helpful with the local area and very approachable. The property is charming and in a perfect location. I just can't say enough good things about our experience there. "

"Cottages are lovely,restaraunt was very nice,we had breakfast and that was very good(although i never got my egg!). Not too sure about the swimming pool area,mrs thought it wasnt clean,the water very cold. We went off peak,so wasnt too busy,weather terrible as well(not the hotels fault for that). Went on ferry to Tarbert,was very disappointed,theres nothing to see and do,lots of places closed."

"All good thanks "

"What a pleasant surprise to walk into our room, the room was lovely decorated and felt welcoming. The cleanliness of the both the bathroom and bedroom was of a high standard, lovely clean carpets and furniture. The bed and pillows were really comfortable. The atmosphere in the bar was really nice and the bar staff attentive and friendly. Also it was great to be able to park my car right outside the hotel, very convenient. The hotel was quiet throughout the night which added to a peaceful night. Over all a very pleasant stay and I would have no doubts about staying at the Tontine hotel again. "

"Our Dog was welcomed. Very friendly and approachable staff, our room was as expected clean and exactly what we required as being disabled, on the ground floor and a walk in shower. We had no problems getting there, and being there, staff were excellent and attentive, Especially Gavin GM. Dale HM, and Pete the Executive Chef. Other staff were friendly and helpful too. We had a great stay."

"Room was fine, staff were great"