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Top Astana Hotel Reviews
Best Western Plus Astana
10/10 Excellent
"The location was great, close to the main attractions in the center of the city. The breakfast menu had a lot of choices. We would stay at this hotel again."
Sheraton Astana Hotel
10/10 Excellent
"Excellent everything - friendly staff, clean rooms, great location!"
The Ritz-Carlton, Astana
10/10 Excellent
"10"
Elite Apart-Hotel
10/10 Excellent
"This hotel is easily the best in Astana and possibly all of Kazakhstan given its price relative to its room sizes, services, and location. When I first landed, the hotel was ready to dispatch a taxi well before I downloaded Yandex (the ride app in KZ). At the ground floor, you walk out to the beautiful Hazrat mosque; the American Embassy is on your left right across the street. Coffee Boom—one of the coolest chains in Kazakhstan—was right next door and often our go-to breakfast spot (for Americans, imagine Starbucks with the menu size of Cheesecake Factory with always fresh, made-to-order quality food). The hotel also has two stores inside for when we needed water or other things. The staff is easily accessible through Whatsapp and usually respond promptly. Furthermore, the staff is pretty accommodating of circumstances like when my flight was delayed, they made sure someone was available for when I actually arrived. A few quirks. The washer is a bit tricky to use if you’re a foreigner and expect to air-dry your clothes on the enclosed balcony. You also need to buy your own water and refill as needed, but it is very cheap (having said that, the tap water does seem ok you can brush your teeth with it and wash your face—I noticed my teeth were even whiter after a few days of brushing with it). The shower spray is VERY strong much like an exfoliating pressure wash and can get scalding hot. To conclude, if you want an Elite vacation, you’ll want to stay in Elite Aparthotel!"
Jumbaktas Hotel
10/10 Excellent
"Great location, wonderful spa, good food"
The St. Regis Astana
10/10 Excellent
"I definitely will be returning. It’s a beautiful hotel in a beautiful city"
ibis Astana
8/10 Good
"Ok for business trip. Cleanliness is good. Water bottle in room to be added. Only one dustbin in bathroom. Must have one more in bedroom also."
Saad Hotel Astana
8/10 Good
"The gym, which is advertised as open all hours was closed for a 2-hour cleaning session"
Kazzhol Hotel Astana
10/10 Excellent
"We had an excellent stay and would gladly give this hotel 5 stars. The room was spotless, the property was beautifully maintained, the air conditioning worked perfectly, and the location was very convenient with easy access to restaurants, museums, and other attractions. The staff truly made the stay exceptional. Everyone at the front desk was incredibly friendly, welcoming, and always willing to help with directions, recommendations, and any questions we had. The only suggestion for improvement would be the pool and hot tub area. Since day passes are available to outside visitors, it became quite crowded and noisy at times. Limiting the number of outside guests during busy hours and making the hot tub adults only would create a much more relaxing experience for hotel guests. Overall, this is an excellent hotel, and we would definitely stay here again."
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