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Overview of The St. Regis Astana

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Indoor pool
1 bedroom, Frette Italian sheets, premium bedding, down duvet
1 bedroom, Frette Italian sheets, premium bedding, down duvet
View from Room

The St. Regis Astana

5 out of 5

4.9/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKazhimukan Munaitpasov Stadium6 min drive
    Popular LocationKorme Exhibition Complex9 min drive
    Popular LocationKazakhstan Ministry of Foreign Affairs9 min drive
    AirportNur-Sultan (NQZ-Nazarbayev Intl.)29 min drive

Choose dates to view prices

  • Grand Room, 1 King Bed, Non Smoking, Balcony

    5/5 guest room rating

    Room amenities

    • 764 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 Bedroom, Non Smoking, Balcony

    Room amenities

    • 1184 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Non Smoking, River View

    Room amenities

    • 1615 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Suite, 1 Bedroom, Non Smoking, River View

    Room amenities

    • 2530 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 5490 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, Non Smoking

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Nur-Sultan

Located in Nur-Sultan, The St. Regis Astana is in the city centre and on the waterfront. Bayterek Tower and Palace of Peace and Reconciliation are notable landmarks, and travellers looking to shop may want to visit Khan Shatyr and Keruen.
Popular Location

What's nearby

  • Khan Shatyr - 6 min drive
  • Kazhimukan Munaitpasov Stadium - 6 min drive
  • Korme Exhibition Complex - 9 min drive
  • Kazakhstan Ministry of Foreign Affairs - 9 min drive
  • Bayterek Tower - 10 min drive

Getting around

  • Astana Railway Station - 9 min drive
  • AirportNur-Sultan (NQZ-Nazarbayev Intl.) - 29 min drive

Restaurants

  • The Grill — 1 min walk
  • La Rivere — 1 min walk
  • Astana-Nury - 10 min walk
  • Hardees - 12 min walk
  • Kusselita - 14 min walk
View in a map

About this property

The St. Regis Astana

Family-friendly hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club and a sauna. All 120 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies or patios, separate living rooms and 24-hour room service.
The St. Regis Astana offers 120 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies or patios. This accommodation offers separate living rooms. Beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Nur-Sultan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Iridium Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: KZT 14990 for adults and KZT 7495 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Azerbaijani
  • Chinese
  • English
  • German
  • Italian
  • Russian
  • Turkish

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (12379 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 16 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for KZT 15000.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: KZT 14990 for adults and KZT 7495 for children (approximately)
  • Airport shuttle fee: KZT 15000 per vehicle (one-way)
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: KZT 15000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

St. Regis Astana Hotel
The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
The St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan

Frequently asked questions

Can I cancel my reservation for free at The St. Regis Astana and receive a full refund?
Yes, The St. Regis Astana offers free cancellation on select room rates, because flexibility matters! Please refer to The St. Regis Astana cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The St. Regis Astana?
As of 27 Feb 2021, prices found for a 1-night stay for 2 adults at The St. Regis Astana on 19 Mar 2021 start from £122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The St. Regis Astana have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM to 11 PM.
Is The St. Regis Astana pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The St. Regis Astana?
Self-parking is free at this property.
What time is check-in at The St. Regis Astana?
Check-in is from 3 PM - midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at The St. Regis Astana?
Checkout is at noon.
Does The St. Regis Astana provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of KZT 15000 per vehicle applies.
Where is The St. Regis Astana located?
This family-friendly Nur-Sultan hotel is located on the riverwalk, within 3 mi (5 km) of Kazakhstan Ministry of Foreign Affairs, Khan Shatyr and Bayterek Tower. Keruen and Presidential Palace are also within 3 mi (5 km).
4.9
Exceptional
Rating 5 - Excellent. 13 out of 14 reviews
5 - Excellent 93%
Rating 4 - Good. 1 out of 14 reviews
4 - Good 7%
Rating 3 - Okay. 0 out of 14 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 14 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 14 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely staycation
We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

5/5 Excellent

Stayed 3 nights in Aug 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!
Stayed 6 nights in Jun 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. All in top class Staff is professional and helpful Location is great
Stayed 3 nights in Mar 2019

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