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Overview of Hilton Astana

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Indoor pool, outdoor pool
40-inch Smart TV with digital channels, MP3 docking station
40-inch Smart TV with digital channels, MP3 docking station
Room Amenity

Hilton Astana

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationEXPO 20178 min walk
    Popular LocationMEGA Silk Way9 min walk
    Popular LocationKazakhstan Central Concert Hall8 min drive
    AirportNur-Sultan (NQZ-Nazarbayev Intl.)13 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed (Expo View)

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    Room amenities

    • 1044 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds (Expo View)

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details
  • Suite, 1 Bedroom

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Room, 2 Bedrooms

    Room amenities

    • 753 sq ft
    • Sleeps 6
    • 3 King Beds
    More details
  • Presidential Suite, 1 King Bed

    Room amenities

    • 2260 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 915 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Room, 2 Single Beds

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details

About this area

Nur-Sultan

Near theme parks, Hilton Astana is in an area with good shopping. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and travellers looking to shop may want to visit MEGA Silk Way and Keruen.
Popular Location

What's nearby

  • EXPO 2017 - 8 min walk
  • MEGA Silk Way - 9 min walk
  • Keruen - 6 min drive
  • Parliament of Kazakhstan - 8 min drive
  • Kazakhstan Central Concert Hall - 8 min drive

Getting around

  • Astana Railway Station - 14 min drive
  • AirportNur-Sultan (NQZ-Nazarbayev Intl.) - 13 min drive

Restaurants

  • Axis — 1 min walk
  • Cloud 9 — 1 min walk
  • Uzbechka - 5 min drive
  • Del Papa - 6 min drive
  • Cabernet Club - 6 min drive
View in a map

About this property

Hilton Astana

Luxury hotel with full-service spa and restaurant
A full-service spa, a restaurant and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a fitness centre are on-site. All 253 soundproofed rooms provide free WiFi, free wired Internet and memory foam beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include MP3 docking stations, 24-hour room service and Smart TVs.
Hilton Astana offers 253 forms of air-conditioned accommodation with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Eforea s[a has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: KZT 7600-8900 per person
  • 1 restaurant
  • 2 bars/lounges
  • Manager's reception (select days)
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Russian

Business services

  • 9 meeting rooms
  • Business centre
  • Conference space (7535 square feet)

Outdoors

  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Linens
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels
  • MP3 dock
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in from 2 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between KZT 7600 and KZT 8900 per person (approximately)
  • Airport shuttle fee: KZT 9000 per vehicle (one-way)
  • Airport shuttle fee per child: KZT 0 (one-way), (from 17 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hilton Astana Hotel Nur-Sultan
Hilton Astana Hotel
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan
Hilton Astana Nur-Sultan
Hotel Hilton Astana Nur-Sultan
Nur-Sultan Hilton Astana Hotel
Hilton Astana Hotel
Hotel Hilton Astana
Hilton Astana Hotel Nur-Sultan

Frequently asked questions

Can I cancel my reservation for free at Hilton Astana and receive a full refund?
Yes, Hilton Astana offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Astana cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Astana?
As of 26 Jan 2021, prices found for a 1-night stay for 2 adults at Hilton Astana on 29 Jan 2021 start from £64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Astana have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Hilton Astana pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Astana?
Self-parking is free at this property.
What time is check-in at Hilton Astana?
Check-in is from 2 PM - 5:30 AM.
What time is check-out at Hilton Astana?
Checkout is at noon.
Does Hilton Astana provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 9000 per vehicle applies.
Where is Hilton Astana located?
Situated near the airport, this luxury hotel is within a 10-minute walk of EXPO 2017 and MEGA Silk Way. Keruen and Singing Fountain are also within 3 miles (5 km).
4.6
Wonderful
Rating 5 - Excellent. 34 out of 44 reviews
5 - Excellent 77%
Rating 4 - Good. 6 out of 44 reviews
4 - Good 14%
Rating 3 - Okay. 1 out of 44 reviews
3 - Okay 2%
Rating 2 - Poor. 3 out of 44 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 44 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for overnight hotel stay. Very clean.
Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing stay all round 😀
Stayed 3 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is brand new and the facilities are in perfect condition, I first thought it was 40yrs old due to its horrible internal architecture. Golden decorations all around, it really looks like the 80s. Other than bad taste on deco, the hotel is well run and kept and its well located if your businesses is in the Expo area. Great breakfast, but dinner at restaurant is not very good. Good food options next door at Mall.
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is beautiful and the beds are very comfortable.
Stayed 1 night in Jan 2020

5/5 Excellent

Stayed 2 nights in Nov 2019

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