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"The staff was very helpful and friendly. The room was clean, and the air conditioning was great. The shower had great temperature and water pressure. The breakfast buffet was also very good and had many options for food / beverages. The location was very close to the train station, and about a 15 minute walk from city centre. Would definitely stay here again. "

"Fantastic addition to the university campus. Convenient location and friendly atmospher. Good value too. "

"The receptionists at the hotel made us feel very welcome, even as we entered the premises. This was followed by being allocated a beautiful room and great breakfast and service from the staff. Quite frankly the service was faultless and i look forward to using the Park Plaza again."

"After two and a half weeks on the road Hart's was a breath of fresh air for my last night away from home. All the staff were great and the hotel is lovely. I especially enjoyed a quiet drink in the garden after dinner. Dinner and breakfast were great, expensive but, the quality of the food and the cooking justify's the cost. The only very minor issue is the lack of air conditioning in the room so it was on the warm side. However, I stayed during the tail end of a heat wave. I'm assuming that with normal UK temperatures everything would be OK. I would stay again without hesitation."

"Easy check in/out, fresh water available in lobby, polite and helpful staff."

"Stopped here previously with our doggy. This was a solo trip everything was good for me. Left something in the room called next day and they had it in lost property which got collected by my daughter that day. Service excellence "