Ratings based on 2,441 verified reviews

4.6 out of 5
83% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 19 Mar 2020
4.5/5 staff and room were accommodating. we will consider staying in this hotel in the future
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 11 Mar 2020
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 25 Feb 2020 on Travelocity
5 out of 5
by a verified traveller

Posted 24 Feb 2020
Highly recommended. Everything is great, clean and friendly. The only thing, but I guess this is common in Japan is that they won't check you in until 2PM even if the room is already available. But that was clear from the beginning, so no complaint at all. Will definitely book again.
5 out of 5
by a verified traveller

Posted 23 Feb 2020 on Hotels
This was an excellent choice after a long plane ride. The location was excellent place to acclimate to Japan
5 out of 5
by a verified traveller

Posted 21 Feb 2020
Surprisingly the property was excellent from checkin to checkout, they even have a free smart phone to use during your stat, it helped us a lot with our tour, the phone is free surfing and call even international, only charge is when you use it as a hotspot. Breakfast was good lots of choices but same menu everyday.
5 out of 5
by a verified traveller from Philippines

Posted 17 Feb 2020
Complete toiletries upto pjs.. We love our room and the service.. Staff very friendly and they come right away when you requests.. 🏩
5 out of 5
by a verified traveller

Matt

Posted 12 Feb 2020 on Hotels
My stay was very nice, the hotel is in a great location.
5 out of 5
by a verified traveller from Geelong, Australia

Posted 11 Feb 2020 on Wotif
Excellent friendly staff, great facilities & location, loved our stay.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 4 Feb 2020