Castle Harbour Official

Photo gallery for Castle Harbour Official

Primary image
Outdoor pool
In-room safe, iron/ironing board, cots/infant beds, WiFi
Flat-screen TV
Flat-screen TV

Overview of Castle Harbour Official

Castle Harbour Official

3.0 star property

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Kitchen
  • Laundry
  • Outdoor space
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
Av. San Francisco 12, Arona, Santa Cruz de Tenerife, 38650

Explore the area

  • Popular LocationLos Cristianos Beach15 min walk
  • Popular LocationGuaza Hill2 min drive
  • Popular LocationChayofita Hill5 min drive
  • AirportTenerife (TFS-Tenerife South)12 min drive

Choose dates to view prices

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

About this area

Arona

Located in Arona, Castle Harbour Official is near the beach. Puerto Colon Marina and Golf Costa Adeje are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Los Cristianos Beach and Playa de las Américas. Don't miss out on a visit to Siam Park.

What's nearby

  • Los Cristianos Beach - 15 min walk
  • Guaza Hill - 2 min drive
  • Golf Las Americas - 4 min drive
  • Chayofita Hill - 5 min drive
  • Las Vistas Beach - 10 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 12 min drive

Restaurants

  • Thai Cafe Song - 6 min walk
  • Mercado La Pepa - 6 min walk
  • Restaurante Overseas - 7 min walk
  • Divida Tasca Mediterranea - 7 min walk
  • ECo eCo brunch & cafe - 7 min walk

About this property

Castle Harbour Official

3-star aparthotel near Los Cristianos Beach
This smoke-free aparthotel features an outdoor pool, a restaurant and a bar/lounge. Self parking is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. Each apartment features a balcony and a kitchen with a fridge, a hob and a microwave. Added amenities include WiFi, a flat-screen TV and an electric kettle. Weekly housekeeping is available.
Castle Harbour Official offers 95 accommodations with a safe and an iron/ironing board. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower.

In-room wireless Internet access is available for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

Languages spoken

Danish, English, Italian, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and CovidClean (Safehotels - global expert)

Safety measures

At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • WiFi available (EUR 3 per day)

Parking and transport

  • Free self-parking on site

Family friendly

  • Cots (infant beds): EUR 3.00 per night

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Dining

  • Full breakfast available for a fee daily 9:00 AM–11:00 AM: EUR 4.50 for adults and EUR 4.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Safety features

  • Smoke detector

General

  • 95 rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 3.00 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 4.50 for adults and EUR 4.50 for children (approximately)
  • Fee for in-room wireless Internet: EUR 3 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 3 per day (rates may vary)
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 3.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Castle Harbour Aparthotel Arona
Castle Harbour Arona
Aparthotel Castle Harbour Arona
Arona Castle Harbour Aparthotel
Aparthotel Castle Harbour
Castle Harbour Aparthotel
Castle Harbour Arona
Castle Harbour
Castle Harbour Official Arona
Castle Harbour Official Aparthotel
Castle Harbour Official Aparthotel Arona

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 5 out of 17 reviews
5 - Excellent 29%
Rating 4 - Good. 6 out of 17 reviews
4 - Good 35%
Rating 3 - Okay. 2 out of 17 reviews
3 - Okay 12%
Rating 2 - Poor. 3 out of 17 reviews
2 - Poor 18%
Rating 1 - Terrible. 1 out of 17 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, room comfort
Nightmare at castle harbour
we arrived as soon as we opened the door it smelt really horrible stayle smoke and musty i bought aur freshner but didn't help i think apartment 322 should be taken off the sight it was disgusting we had cig burned sheets the drawer taken out off the washing machine so we couldn't use it the residents are very unsociable and rude the apartment is halfway up a mountain and no where near the beach it absolutely ruined ny holidays the worst place i have ever had the misfortune to stay in please dont ruin anyone elses holiday nothing in the apartment was clean or without cig burns -0 i rate it
Stayed 7 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, room comfort
Fantastic
Amazing place
Stayed 7 nights in Oct 2020

4/5 Good

Liked: Cleanliness, room comfort
Nice . Nice .Nice
Nice apartment with everything you need . Nice view of the bar and pool . Nice large balcony area .
Stayed 7 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, room comfort
Nice complex
Nice 1 bed apartment with ample room and massive balcony. Swimming Pool is a good size with a poolside snack bar. Pool is well maintained and cleanliness due to covid regs was fantastic. Highly recommended. In a nice part of town, ample streetside parking for hire car
Stayed 5 nights in Sep 2020

3/5 Okay

Travelled with family
Disliked: Cleanliness
won't recommend this hotel/apartment
Room is not what we expected! We book an upgrade room that looks more modern. But when we got there, the room that we had is the one that we are trying to avoid. The room looks worn out and old. Their reason is that the picture we saw on hotels.com is all occupied! And the hotel didn't give is the money back. They just told us that they will let us know when its available. Are you kidding me!!! Seen some hair strands on bed sheets, really disgusting! The most worse is we saw small cockroach on the floor. I'm not scared of cockroach, but my husband and son was terrified. The television is not working and only had celling fan that is so slow. The bedroom had cot bed, don't know why coz we don't have baby. The bed is quite comfy which is good. Kitchen is good size and we can cook whenever we want. Pool is good size and clean. There's not a lot of people due to covid. The apartment is about 20mins to the beach and approximately 30mins to city centre. If you want to get a bus, you have to walk 12mins to main bus station and buy a card for €2 plus top up to place you want to go. So don't expect that the driver will speak English, i mean mostly. I have to find my way and my google map is been very useful.
Stayed 8 nights in Jul 2020

5/5 Excellent

Liked: Room comfort
Stayed 5 nights in Jul 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

4/5 Good

Stayed 9 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service too infrequent Otherwise fine.staff pleasant and helpful..
Stayed 14 nights in Nov 2019

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
I personally liked the property itself , it was just that it wasn't cleaned enough ....once in the week we were there ! We ended up cleaning round ourselves and luckily we found clean towels in a chest in the wardrobe because these weren't changed either !
Stayed 7 nights in Nov 2019