Standard Room, 1 King Bed, Non Smoking, Kitchenette (Shower Only) | Premium bedding, in-room safe, desk, iron/ironing board
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Reviews of Best Western Plus Arlington/Marysville

2.5 out of 5
Best Western Plus Arlington/Marysville
3721 172nd Street, Arlington, WA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 977 reviews" "
Rating 8 - Good. 277 out of 977 reviews" "
Rating 6 - Okay. 48 out of 977 reviews" "
Rating 4 - Poor. 16 out of 977 reviews" "
Rating 2 - Terrible. 9 out of 977 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emerson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. Also the amenities were good.
Stayed 2 nights in May 2024
Response from Austind on 23 May 2024
Thank you for this amazing review!We hope to see you again very soon!

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice breakfast. We enjoyed the pool.
Stayed 1 night in May 2024
Response from austinD on 20 May 2024
Thank you for this great review!We hope to see you again very soon!

10/10 Excellent

Shawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay!
Stayed 1 night in May 2024
Response from AustinD on 16 May 2024
Thank you for this great review!We hope to see you again very soon!

8/10 Good

Trevor Van

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Austind on 7 May 2024
Thank you for this amazing review!We hope to see you again very soon!

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Austin D on 7 May 2024
Thank you for this awesome review!We hope to see you again very soon!

8/10 Good

Cindi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and comfortable.
Stayed 1 night in Apr 2024
Response from Austind on 1 May 2024
Thank you for this good review of our property!We hope to see you again very soon!

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A bit pricier thsn others nearby. Good location, clean, but under construction / renovation. Workers were quiet, not a problem. On a major road, so you do get police, fire, ambulance traffic going by ocassionally.. like most hotels. Handy to I5. Breakfast is decent, muxh better thsn most motels.
Stayed 7 nights in Apr 2024
Response from Austin D on 29 Apr 2024
Thank you for this good review of our property!We hope to see you again very soon!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the breakfast was awesome.
Stayed 1 night in Apr 2024
Response from Austind on 24 Apr 2024
Thank you for this great review of our property!We hope to see you again very soon!

6/10 Okay

Stephanie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were subpar at best. The beds were lumpy, the pillows very worn out and of poor quality to start, the linens extremely scratchy. Overall it was cheaply done and what I would expect of Motel 6 not a Best Western Plus. Definitely, not worth a $168/ night plus taxes and fees.
Stayed 1 night in Apr 2024
Response from Austind on 24 Apr 2024
Thank you for taking the time to review our property!I am so sorry that you had such a terrible experience. We hope you will give us another chance in the future to show that your most recent experience was an exception. Have a great rest of your week.

10/10 Excellent

Uma

Travelled with family and small children
They have fresh omelette counter with many options. It was mouth watering, fresh and tasty.
Stayed 1 night in Apr 2024
Response from AustinD on 22 Apr 2024
Thank you for this amazing review!We are so glad you enjoyed your stay and really hope to see you again soon.

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Apr 2024
Response from Austin D on 22 Apr 2024
Thank you for this great review!We are so glad you enjoyed your stay and really hope to see you again soon.

8/10 Good

Jason

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from AustinD on 16 Apr 2024
Thank you for this great review!We hope to see you again very soon!

10/10 Excellent

Cari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is fairly new and the amenities were modern. The breakfast service staff were amazing. The gym was equipped and the kids had a nice time in the pool. The rooms were great.
Stayed 1 night in Apr 2024
Response from austinD on 15 Apr 2024
Thank you for this amazing review!We are so glad you enjoyed your stay with us, and hope to see you again very soon!

10/10 Excellent

Laurie

Stayed 1 night in Apr 2024
Response from Austin D on 7 May 2024
Thank you for this incredible review!We hope to see you again soon!

10/10 Excellent

Michelle, McMinnville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and numerous dining and shopping options close by.
Stayed 1 night in Apr 2024
Response from AustinD on 15 Apr 2024
Thank you for this incredible review.We are so glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The hotel was clean & quiet. Lots of parking with easy access to the interstate. I would stay here again.
Stayed 1 night in Apr 2024
Response from austinD on 15 Apr 2024
Thank you for this great review!We are so glad you enjoyed your stay with us, and hope to see you again very soon.

6/10 Okay

Wilson ka yiu

Travelled with family
Liked: Cleanliness, staff & service
I got a smelly room, maybe previous travelers bought fries and add in lot of vinegar. Other then this, the place is good.
Stayed 1 night in Apr 2024
Response from austind on 10 Apr 2024
Thank you for taking the time to review our property!I am so sorry about the smell of the guest room. Next time you are with us we will ensure your room is perfect upon arrival!

10/10 Excellent

Flordeliza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite
Stayed 1 night in Apr 2024
Response from AustinD on 8 Apr 2024
Thank you for this amazing review. We are so glad you enjoyed yours stay with us, and hope to see you again soon!

10/10 Excellent

Subrata

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean
Stayed 1 night in Mar 2024
Response from austind on 1 Apr 2024
Thank you for this great review!We hope to see you again very soon!

8/10 Good

Hae-Kyung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the time we stayed there, it was very pleasant. This time, check in staff wasn't too friendly. He did all he needed to do, but it didn't feel welcoming. Main problem i had was the sofa-bed. It had pet hairs and found several hairs on the sheet. Had to strip the bed and ask for the new sheets. Overall, I like this place. Just little disappointed this time.
Stayed 2 nights in Mar 2024
Response from austinD on 1 Apr 2024
Thank you for taking the time to review our property!We are sorry you did not have the best experience at check in, but we very much appreciate your feedback and will hope to see you again in the future.

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay every year for the breakfast, clean rooms and amazing staff, especially the kitchen ladies. They're THE BEST!
Stayed 3 nights in Mar 2024
Response from Austin D on 26 Mar 2024
Thank you for this amazing review!We are so glad you stayed with us and really hope to see you again soon!

10/10 Excellent

Kyung-Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AustinD on 27 Mar 2024
Thank you for this great review!We are so glad you had a great stay!

10/10 Excellent

Christian

Business traveller, Travelled with partner
Liked: Amenities
The breakfast is phenomenal and the staff couldn’t be nicer.
Stayed 2 nights in Mar 2024
Response from Austin D on 25 Mar 2024
Thank you for this fantastic review!We hope to see you again very soon!

10/10 Excellent

Silvestre

Stayed 1 night in Mar 2024
Response from AustinD on 11 Mar 2024
Thank you for this great review!We hope to see you again very soon!!

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their morning breakfast with omelet bar!
Stayed 3 nights in Feb 2024
Response from Austin D on 4 Mar 2024
Thank you for this good review!We are so glad you stayed with us, and hope to see you again soon!

8/10 Good

Angela

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good stay and would return again if we were in the area. Solid 4/5 for amenities and convenient location. Pros- Clean, comfortable and spacious room, pet friendly, good breakfast options (omelets, biscuits/gravy, waffles), fancy coffee machine in lobby with complementary espresso drinks. Friendly counter staff. Cons- Pool/spa were closed and nobody informed us after booking or even at check in (no water at all so not an emergency situation). One of the main reasons we chose this property so very disappointing. Also because it is a pet friendly hotel there were lots of droppings all around everywhere that were not cleaned up, I know that is the pet owner's fault but it does actually detract from walking around the property itself. Grumpy breakfast staff.
Stayed 2 nights in Feb 2024
Response from AustinD on 21 Feb 2024
Thank you for taking the time to review our property!We are so sorry about our pool being closed. The next time you are in our area the pool with 100% be open and be more pretty than ever. We are getting it completely resurfaced and we are very excited about this. However, it was definitely disappointing to have to close it this last weekend. We really hope you will give us another chance in the future!

8/10 Good

Margaret

Travelled with partner
Friendly staff, great breakfast staff. Paint smell in hallways.
Stayed 3 nights in Feb 2024
Response from AustinD on 20 Feb 2024
Thank you for taking the time to review our property. Yes we are going through some renovations right now, and I am sorry for this. Then end outcome will be wonderful though I assure you!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and the staff making it all happen.
Stayed 1 night in Feb 2024
Response from austind on 14 Feb 2024
Thank you for this good review of our property. We hope to see you again soon!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quiet and nice. No complaints at all. The staff were friendly.
Stayed 2 nights in Feb 2024
Response from austinD on 12 Feb 2024
Thank you for this great review!We hope to see you again very soon!

6/10 Okay

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 5 nights in Jan 2024
Response from Austin D on 5 Feb 2024
Thank you for taking the time to review our property. I am so sorry we did not meet your expectations. We very much appreciate your business and hope you will give us another chance in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from AustinD on 31 Jan 2024
Thank you for this great review!We hope to see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2024
Response from Austin D on 29 Jan 2024
Thank you for this amazing review!We hope to see you again very soon!

10/10 Excellent

Parul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AustinD on 16 Jan 2024
Thank you for this great review!We hope to see you again soon!

10/10 Excellent

Heo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AustinD on 8 Jan 2024
Thank you for this great review!We hope to see you again soon!

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2024
Response from AustinD on 8 Jan 2024
Thank you for this amazing review!We hope to see you again very soon!

10/10 Excellent

Wenhui

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was very nice and helpful!
Stayed 1 night in Jan 2024
Response from AustinD on 8 Jan 2024
Thank you for this incredible review!We hope to see you again very soon!

8/10 Good

Rhonda D, Des Moines

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect option if the casino is booked. Close snd available.
Stayed 1 night in Dec 2023
Response from austinD on 2 Jan 2024
Thank you for this great review!We hope to see you again very soon!

10/10 Excellent

Daylen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from AustinD on 26 Dec 2023
Thank you for this great review!We hope to see you again very soon!

8/10 Good

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good, our room was clean except for a few food crumbs leftover in the microwave and part of a orange in the corner by the lamp, we just laughed it off as “alright…snacks”. The pool was nice, the hot tub was HOT!, maybe a little too hot, but still nice. Breakfast was very good, excellent choices. We would stay there again!
Stayed 1 night in Dec 2023
Response from austinD on 26 Dec 2023
Thank you for taking the time to review our property. I am so very sorry about the food crumbs you found in your room. Next time you stay, after booking, please call the hotel and ask for me. I will ensure your room is perfect.

8/10 Good

Leakhena

Stayed 1 night in Dec 2023
Response from Austin D on 26 Dec 2023
Thank you for this great review of our property!We hope to see you again soon!

10/10 Excellent

Manpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is awesome
Response from austinD on 12 Feb 2024
Thank you for taking the time to review our property!We hope you come again!

10/10 Excellent

Linda Sue, Delta

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I really disliked the fact I couldn't stop the water in the bathroom sink but had to keep it running. (There is no stopper even allowed for in the sink configuration. Terribly wasteful. Likely the shower in the bathroom is just old but the floor looked quite dirty in the shower. It made me just go home & take one there. Might be an issue if I stayed more than overnight.
Stayed 1 night in Dec 2023
Response from austinD on 18 Dec 2023
Thank you for taking the time to review our property! I am so sorry about the issues you experienced during your stay. I will be relaying this review to our head housekeeper tomorrow when she arrives back in the office. I really appreciate your honesty; it helps us tremendously!

10/10 Excellent

Eric

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from AustinD on 18 Dec 2023
Thank you for this amazing review!We are so glad you stayed with us, and hope to see you again in the future!

10/10 Excellent

Weiqun

Liked: Cleanliness, staff & service, property conditions & facilities
Response from AustinD on 5 Feb 2024
Thank you for taking the time to review our property. We hope to see you again very soon!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and clean
Stayed 2 nights in Dec 2023
Response from AustinD on 12 Dec 2023
Thank you for this great review!We hope to see you again very soon!

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with terrible pillows
This was overall a fantastic stay. The room was very clean, the staff was helpful, the breakfast was above average. They even had an omelet bar! The indoor pool was very small but there was a great hot tub and they had stacks of extra towels. My only complaint was that the bed wasnt very comfortable and the pillows were straight up horrible. Excellent choice if you have a dog! The staff was nice to our dog and greated us with a jar of biscuits. When we ate breakfast we ate at a table a little outside the breakfast room and brought our dog. We just took turns getting food to make sure our dog didn't get near the buffet. No one seemed to mind.
Stayed 2 nights in Dec 2023
Response from austinD on 7 Dec 2023
Thank you so much for this great and detailed review!I am very sorry about both the pillows and the beds for your liking. We hope the other aspects of your stay were well while you were with us. Thank you again, we hope to see you again someday!

10/10 Excellent

Reena

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent staff and hospitality
Stayed 2 nights in Nov 2023
Response from Austin D on 7 Dec 2023
Thank you for this amazing review!We hope to see you again soon!

8/10 Good

Carrie

Stayed 1 night in Nov 2023
Response from austind on 18 Dec 2023
Thank you for taking the time to write a review about our property!We are so glad you stayed with us, and hope to see you again soon!

8/10 Good

cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directions on map quest are all backwards. The bathrooms toilet is to far on floor.
Stayed 1 night in Nov 2023
Response from AustinD on 20 Nov 2023
Thank you for taking the time to review our property!I am sorry you did not completely enjoy your stay with us. We hope you will give us another chance in the future.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pit stop
Doing a PNW trip to North Cascades and into Canada and we booked this place on the spur of the moment. We didnt want anything fancy, but this best suited our needs. Upon entering the room, it kinda smelled like feet, but it wasnt overwhelming and eventually we just got used to it I guess. I personally liked the shower, husband did not, it was for handicapped which means the water got all over the floor and yeah it was kinda annoying but it didnt bother me. We slept like two little gems. Breakfast was pretty great, omlets were on point and good coffee. The cookies they had out were delicious and staff was nice and friendly. Would stay here again no problem!
Stayed 1 night in Nov 2023
Response from Austin D on 20 Nov 2023
Thank you for this very detailed review!We are so glad you stayed with us, and really hope you will give us another opportunity in the future!