We initially booked through Expedia but upgraded the rooms as our friends were in the higher floors. We wish we hadn't as the lower floors were recently refurbished.
The southern spice restaurant was excellent. Good tasty food excellent friendly staff who took personnel care. Club house was a waste of money.
This is an absolutely outstanding Madras hotel that will leave you never wanting to leave! The level of service here is the best I have encountered anywhere, and that's saying something since I travel for a living. Even renowned luxury hotels only aspire to the level of customer service found here. They also have excellent food. Look no further in Madras. You won't be disappointed! It's a great value. It also retains an Indian flair as opposed to the 'cookie cutter' global brands.
The physical facilities are quite nice - large clean room, comfortable lobby - but little things detract. The safe malfunctioned the day before I left, the WiFi bandwidth was overly maxed out during evenings making email impossible, the fitness room was a joke.
Chennai's most important road, the Anna Salai leads from north Chennai to the Kathipara Junction in the southwestern Guindy neighborhood. Traversing the heart of the city, Anna Salai channels much of Chennai's traffic, and many of the city's most important businesses are along this road, as well as international stores and some of the area's finest hotels.
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