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"Friendly helpful staff. "

"The suite with hot tub was amazing and was so clean and bright,modern and just ticked all boxes , was great at check in and out and very thorough about how to use the hot tub too . Friendly and helpful would definitely stay again in that room "

"Helpful and friendly staff, clean room, good food."

"Fabulous location, bus service into Lincoln though walkable along the canal if you like a good walk. Very clean and extremely comfortable. Definitely stay again."

" Dry comfortable room. Didn’t eat in the hotel as there are lots of great options nearby. Bar is pleasant though. Ideally located for the historic area of Lincoln"

"Check-in was friendly and helpful and accommodating, the lobby area was spacious and open, my bedroom was large/spacious/clean. The bathroom was clean with an excellent shower and facilities. (NB: The hotel has recently acquired new owners and an extensive renovation has commenced and as a result not all areas are accessible/usable ...... YET!) There is no restaurant or room service available other than beverage facilities in the room. The grounds surrounding the hotel desperately need work and tidying up. HOWEVER, work is visibly in progress and the staff that are on site excel in customer service. The hotel is definitely on the way up! I would recommend it unreservedly👍👍👍👍 "

"Stayed here a few times when visiting family. Staff are always friendly and helpful. Breakfast is amazing, really sets you up for the day. Living in the US you don't get breakfast like this. The only thing I would like to see is the amenities in the bathroom more eco friendly. Liquid hand soap as opposed to a bar. Some hotels even have the dispensers in the showers. This would have been handy for our shower as you had to put the shower gel on the floor. Coffee, not used to making this with a kettle but its' fine. The court yard now has seating which really looks lovely. Love the interior of the hotel, a very trendy feel which mixes well with such a beautiful building. Over all we would highly recommend this hotel if visiting the area."

"Overall excellent service"

"Excellent value for money, cheerful friendly staff (Paula in particular worth a mention), room comfortable, clean and tidy with good facilities and towels. A little worn and shabby in the public areas."