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Reviews of Motel One Amsterdam

3 out of 5
Motel One Amsterdam
Europaboulevard 23, Amsterdam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 48 out of 1002 reviews" "
Rating 4 - Poor. 8 out of 1002 reviews" "
Rating 2 - Terrible. 6 out of 1002 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alfred, St.Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite hotel, excellent access to metro to downtown and train to airport , very clean and modern rooms and hotel. Also, 1 block from grocery store. Negatives are bathrooms are small and decor very plain in rooms(no pictures). A recommendation to hotel is put air conditioning instructions in each room as very confusing to use, without getting picture of how of to use from front desk. I would recommend this hotel to anyone who desires a reasonable priced hotel in Amsterdam.
Stayed 5 nights in Apr 2024

6/10 Okay

Aayushi

Travelled with partner
Liked: Property conditions & facilities
Stay was alright
Stayed 3 nights in Apr 2024
Response from Samantha on 12 Apr 2024
Dear Aayushi,Thanks for staying with us. We appreciate your feedback!We hope to welcome you back in the future.Kind regards,Your Motel One Team

8/10 Good

Jocelyn

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from sam on 1 Apr 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback!We look forward to welcome you back in the future.Kind regards,Your Motel One Team

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was modern & clean with good quality finishes. I wish that the bathroom had a slightly larger shelf for all my girly hair make up and shower items… A little corner self in the shower would not go amiss! I also wish there was a teensy bit more floor space in room so that I could have more easily done my yoga and Pilates. (I moved the furniture & luggage into the skinny “hall” by the bathroom & door so that I could have just barely enough space by the window to exercise.)
Stayed 3 nights in Mar 2024
Response from sam on 1 Apr 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback!We look forward to welcome you back in the future.Kind regards,Your Motel One Team

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staf are great and easy links to central Amsterdam
Stayed 2 nights in Feb 2024
Response from sam on 1 Apr 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback!We look forward to welcome you back in the future.Kind regards,Your Motel One Team

10/10 Excellent

Ronen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There reception was very warm.
Stayed 1 night in Mar 2024
Response from sam on 1 Apr 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback!We look forward to welcome you back in the future.Kind regards,Your Motel One Team

8/10 Good

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from sam on 1 Apr 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback!We look forward to welcome you back in the future.Kind regards,Your Motel One Team

10/10 Excellent

Stamatina

Liked: Cleanliness
Very satisfied 💕
Stayed 1 night in Jan 2024

6/10 Okay

P.G

Travelled with family
Disliked: Staff & service
Poor house keeping. Lost my reservation but charged my CC
Stayed 2 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel friendly priced. Super clean and modern room.
Stayed 1 night in Dec 2023

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Delena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is fabulous, good location, staff are amazing, and super clean. The hotel has a vibe about it, and we will 100% b returning
Stayed 3 nights in Dec 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Maria Clara on 22 Dec 2023
Dear Josh, Thank you for your kind review.We hope to welcome you back to our hotel in the future.Kind Regards, Your Motel One Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good. I thought the breakfast price was far too high, especially as there was no hot food such as scrambled eggs or bacon. I think there also needs to be rotation in what is offered. If someone is staying for a few days the breakfast choice becomes boring and monotonous unless the range is changed.
Stayed 3 nights in Dec 2023
Response from Maria Clara on 22 Dec 2023
Dear Guest, Thank you for your kind review.We will share your remarks with the responsible department. We hope to welcome you back in the future.Kind Regards, Your Motel One Team.

10/10 Excellent

Tamera

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and cosy
Lovely place to stay, great location and journey into Centraal. Would love to come back. Lovely breakfast/brunch place down the road called At Seven! Compact and cosy, thank you!
Stayed 2 nights in Dec 2023
Response from Maria Clara on 22 Dec 2023
Dear Tamera, Thank you for your kind review.We hope to welcome you back to our hotel in the future.Kind Regards, Your Motel One Team.

6/10 Okay

Nimisha

Travelled with group
Stayed 2 nights in Dec 2023
Response from Maria Clara on 22 Dec 2023
Dear Nimisha, Thank you for your kind review.We hope to welcome you back to our hotel in the future.Kind Regards, Your Motel One Team.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Maria Clara on 22 Dec 2023
Dear Robin, Thank you for your kind review.We hope to welcome you back to our hotel in the future.Kind Regards, Your Motel One Team.

10/10 Excellent

linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME SERVICE
This hotel is by far the best hotel I stayed in in Amsterdam. the location was good, and the staff were awesome. Mohammed the front service manager is by far the nicest and most helpful person I met in the Netherlands. All the staff were so helpful. The rooms were neat, the style and design are modern and beautiful, and it is close to the city center. It's easy-to-get transportation from the hotel.
Stayed 2 nights in Oct 2023
Response from Maria Clara on 22 Dec 2023
Dear Linda, Thank you for your kind review.We hope to welcome you back to our hotel in the future.Kind Regards, Your Motel One Team.

10/10 Excellent

Mario, Pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I will be staying here again. The room felt new and fresh. The room was clean towels, bed sheets and was spacious. The lobby/lounge area was very comfortable. The drinks from the bar were delicious 😋. The hotel is in the middle of two metro and train stations and are about a 5 min walk from the hotel. You can easily do Amsterdam from the hotel.
Stayed 3 nights in Oct 2023
Response from Samantha on 30 Oct 2023
Dear Mario,Thanks for staying with us. We appreciate your feedback!Kind regards,Your Motel One Team

6/10 Okay

izzat

Business traveller
Liked: Cleanliness, property conditions & facilities
Motel OK
Nice hotel but has changed from previous years , not much other thank clean. Staff are ok but not up to the standard they just do the job just enough to give a mediocre rate. Location is good and quiet. Room is ok good size , TV is ok but old so usb port didn’t work or casting from from devise not available.
Stayed 1 night in Oct 2023
Response from Samantha on 27 Oct 2023
Dear Izzat,Thanks for staying with us. We appreciate your feedback!Kind regards,Your Motel One Team

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for RAI Convention Center.
Stayed 2 nights in Oct 2023
Response from Samantha on 27 Oct 2023
Dear Mark,Thanks for staying with us. We appreciate your feedback!Kind regards,Your Motel One Team

8/10 Good

Kausik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Value for money for short business
Nice clean hotel. Located conveniently, very near to metro and train station. Supermarket and Lot of restaurants nearby. Rooms are clean, but small. No proper Wadrobe, No electric kettle, no Iron, no refrigerator in the room. No water filter for drinking water. Overall value for money for a short business trip.
Stayed 4 nights in Oct 2023
Response from Samantha on 27 Oct 2023
Dear Kausik,Thanks for staying with us. We appreciate your feedback!Kind regards,Your Motel One Team

10/10 Excellent

n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Samantha on 4 Oct 2023
Thanks for staying with us. We appreciate your feedback!We hope to welcome you back in the future..Best regards,Your Motel One Team

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Samantha on 29 Sept 2023
Dear Brian,Thanks for staying with us. We appreciate your feedback!Best regards,Your Motel One Team

10/10 Excellent

Catrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Samantha on 29 Sept 2023
Dear Catrin,Thanks for staying with us. We appreciate your feedback!Best regards,Your Motel One Team

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Samantha on 29 Sept 2023
Dear Robin,Thanks for staying with us. We appreciate your feedback!Best regards,Your Motel One Team

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Samantha on 29 Sept 2023
Dear Paul,Thanks for staying with us. We appreciate your feedback!Best regards,Your Motel One Team

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel one
Spent extra $$ upgrading to room with king size bed . Room was not large and no fridge !! Would not recommend - not good value for money .
Stayed 3 nights in Sep 2023
Response from Samantha on 29 Sept 2023
Dear Julie,Thanks for staying with us. We appreciate your feedback!Best regards,Your Motel One Team

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but everything you need and great location for RAI
Stayed 1 night in Aug 2023
Response from Samantha on 5 Sept 2023
Dear Lisa,Thank you for your kind review.We hope to welcome you again in the future.Best regards,Your Motel One Team

8/10 Good

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean tidy staff friendly. only down side no facilities to make tea or coffee
Stayed 3 nights in Aug 2023
Response from Samantha on 5 Sept 2023
Dear Linda,Thank you for your kind review.We hope to welcome you again in the future.Best regards,Your Motel One Team

6/10 Okay

Kirsty

Liked: Staff & service
A basic hotel with limited facilities. No aircon, coffee/tea facilities or mini fridge in room. Staff were very friendly
Stayed 4 nights in Aug 2023
Response from Samantha on 14 Aug 2023
Dear Kirsty,Thank you for your review. We hope to welcome you back in the future.Kind regards,Your Motel One Team.

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Hotel is very nice quite modern very clean. Staff are very helpful and informative about local area. Metro station is 5-6 minute walk away so easy to get to and from the centre of Amsterdam. We didn't eat at the hotel so couldn't really say what the food was like. Only thing for me was no kettle in room as I like a cuppa first thing in the morning. They do provide cups of hot water for free. But was a bit of a pain going up in lift to rooms. as we was on the 4th floor . Would I stay at this hotel again yes I definitely would.
Stayed 3 nights in Aug 2023
Response from Samantha on 14 Aug 2023
Dear Yvonne,Thank you for your very kind review. We hope to welcome you back in the future.Kind regards,Your Motel One Team.

2/10 Terrible

Abigail

Stayed 2 nights in Aug 2023
Response from Samantha on 5 Sept 2023
Dear Abigail,Thank you for your review.We would be very curious to have your feedback on how we could improve on this score.Best regards,Your Motel One Team

8/10 Good

Ozama, Cambridge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only stayed for one night and staff checking me in were very friendly. The room itself was very small and had two single comforters for a double bed which was odd. The room did not come with coffee or water or any regular hotel supplies so just something to be aware of. Although the desk is supposed to be open 24/7, it took a while for someone to come to check me out in the early hours. But the room was clean and comfortable overall and was perfectly suited for a one night stopover.
Stayed 1 night in Jul 2023
Response from Motel One Amsterdam on 28 Jul 2023
Dear Ozama,Thank you for staying with us and for your feedback.Kind regards,

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean, comfortable, close to the metro station, two stops from the airport (15 min) on a train. The hotel is 5 min walk to Amsterdam RAI metro/train station.
Stayed 2 nights in Jul 2023
Response from Motel One Amsterdam on 28 Jul 2023
Dear Tatiana,Thank you for staying with us.We hope to welcome you back in the future.Kind regards,

6/10 Okay

George

Disliked: Staff & service
Good for train and metro stations. Breakfast chaotic, too many people not enough dining area.
Stayed 1 night in Jul 2023
Response from Motel One Amsterdam on 28 Jul 2023
Dear George,Thank you for your feedback.Kind regards,

4/10 Poor

Jonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but tiny box sized rooms!
Clean, friendly staff and well located for the conference centre but rooms are tiny boxes, which you pay over 220 euros for the pleasure!
Stayed 3 nights in Jun 2023
Response from Motel One Amsterdam on 22 Jul 2023
Dear Jonny,Thank you for your feedback.Kind regards,

6/10 Okay

Yasmin

Business traveller
Liked: Cleanliness
Good location for RAI. Very sparse room but clean . TV did not work - frustrating no real impetus from staff to recognise this was inconvenient especially at that price
Stayed 1 night in Jun 2023
Response from Motel One Amsterdam on 21 Jun 2023
Dear Yasmin,Thank you for your feedback and I am sorry to hear about the inconvenience.We will pass you information on.

8/10 Good

Toshiko

Stayed 1 night in May 2023
Response from Motel One Amsterdam on 21 Jun 2023
Dear Toshiko,Thank you for staying with us and for your review.We hope to welcome you back in the future.Kind regards,

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in May 2023
Response from Motel One Amsterdam on 21 Jun 2023
Dear Mathew,Thank you for staying with us and for your review.We hope to welcome you back in the future.Kind regards,

10/10 Excellent

Mihaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Apr 2023
Response from Samantha on 1 May 2023
Dear Mihaela,Thank you for your review.We hope to welcome you back in the near future.Kind regards,Your Motel One Team

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Samantha on 1 May 2023
Dear Duncan,Thank you for your review.We hope to welcome you back in the near future.Kind regards,Your Motel One Team

10/10 Excellent

Dayoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Small basic room but clean and comfortable, great service and value, quick connection to central. Will come back again!
Stayed 3 nights in Apr 2023
Response from Samantha on 28 Apr 2023
Dear Dayoung,Thank you for your great review.We look forward to welcoming you back in the future.Kind regards,Your Motel One Team

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Motel One Amsterdam-Waterlooplein on 24 Apr 2023
Dear Alexy,Thank you for your review.We hope to welcome you back in the future.Kind regards,

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Samantha on 17 Apr 2023
Dear Conor,Thank you for your kind review. We hope to welcome you back in the future.Kind regards,Your Motel One Team

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Really enjoyed my stay here, the hotel was lovely, very convenient for traveling around as it was close to the train station. Eco friendly too
Stayed 3 nights in Mar 2023
Response from Samantha on 31 Mar 2023
Dear Orla,Thank you for your kind review.We hope to welcome you back in the future.Kind regards,Your Motel One Team

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
It was an excellent place to stay. Close to Metro with easy access to the Centre. The hotel was faultless. Would definitely recommend it!!
Stayed 3 nights in Dec 2022
Response from Samantha on 3 Jan 2023
Dear Julie,Thanks for staying with us. We appreciate your feedback!We hope to welcome you back in the future.You Motel One Team

10/10 Excellent

Bijoy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fot the Rai centre. Well-maintained
The hotel is very efficient , spacious and excellent for the Rai. Great breakfast too.
Stayed 3 nights in Nov 2022
Response from Samantha on 18 Nov 2022
Thanks for staying with us. We appreciate your feedback!Your Motel One Team

8/10 Good

Kembo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place with access to transport, supermarket and restaurants. Only thing missing is a coffee maker inside the room but there is a great Barista downstairs in the lobby
Stayed 4 nights in Nov 2022
Response from Samantha on 18 Nov 2022
Thanks for staying with us. We appreciate your feedback!Your Motel One Team

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased.
Easy to find on public transport from Schiphol airport or central station, train,tram,bus and metro. Staff from the get go to us leaving were all very friendly and helpful. Stylish room and bathroom with lovely smelling toiletries. Slept so well, partly because of such a comfy bed and two different textures of pillow but also very quiet, amazingly quiet actually,no sound In the hallways or neighbouring rooms. Breakfast had good selection of vegan options with soya and oat milk and vegetable spread alongside dairy options. Rented Motel One bicycles at reception for a day. Well maintained and pleased they were onsite. Only criticism from my husband was there was no kettle. Very pleased we chose this hotel.
Stayed 2 nights in Aug 2022
Response from Samantha on 12 Oct 2022
Dear Nicola,Thank you very much for your kind review.We hope to welcome you again in the future.Kind regards,Your Motel One Team