We arrived at the hotel early and were told we could check in early. However, once we were past reception we were disappointed by the cleanliness of the the corridors through the hotel. There is only one small lift which is the only access to 2nd and 3rd floors and often had to wait as it was full when coming to the second floor, or access to the lift was being blocked by the cleaners.
The room we were given was small, although this wasn't a problem in itself the shower room was tiny and felt very claustrophobic.
Breakfast was fine, other than the mess and dirt in the surrounding areas caused by building work being undertaken.
On the final night if our stay we were woken by rustling around our suitcase which was caused by two mice. We tried to call reception to find the phone was broken so had to go downstairs to report it. The only response we were given was that "Amsterdam has mice". When we requested they came to the room to remove them they noticed that there was a hole in our wall that was usually blocked with something that had been uncovered their solution was to stuff something into the hole and that was it.
Not a good hotel, unless you like mice and sleepless nights