Travelers find inner peace through international dining and spa treatments at this coastal retreat, while free WiFi keeps them connected to the outside world
Akumal Natura offers a peaceful escape near Half Moon Bay and Yal-ku Lagoon. Enjoy international cuisine at Namaste restaurant, relax on the garden terrace, or book a spa massage. Attentive staff and reliable WiFi make exploring nearby beaches convenient.
Located in Akumal, Akumal Natura is in a rural area and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Travelling with kids? Don't miss Xel-Há Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Akumal travel guide
Located close to Half Moon Bay and Yal-ku Lagoon, Akumal Natura provides a terrace, a garden and an arcade/games room. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Namaste, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
Free self-parking
Free bike hire, a round-trip airport shuttle (surcharge) and tour/ticket information
A banquet hall, a 24-hour front desk and farming classes
Room features
All guest rooms at Akumal Natura have amenities, such as free WiFi.
More conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site self parking
Food and drink
A bar/lounge
A restaurant
Private picnics
Snack bar/deli
Restaurants on site
Namaste
Things to do
Arcade/game room
Farming classes
Free bicycle rentals
Full-service spa
Games
Stereo
Yoga classes
Family friendly
Arcade/game room
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
Terrace
Full-service spa
Massage
Accessibility
No lift
More
20 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable drinking straws available
Built in 2016
Designated smoking areas
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Champagne service
More
Ceiling fan
Cleaning products are eco-friendly
LED lighting
Recycling
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 95 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
There is no hot water on site
Property is also known as
Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal
Frequently asked questions
Is Akumal Natura pet-friendly?
Yes, cats and dogs are allowed at this property.
How much does it cost to stay at Akumal Natura?
As of 5 May 2026, prices found for a 1-night stay for 2 adults at Akumal Natura on 28 May 2026 start from £80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Akumal Natura?
Self-parking is free at this property.
What time is check-in at Akumal Natura?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Akumal Natura?
Checkout is at noon.
Does Akumal Natura provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 95 per vehicle applies.
Where is Akumal Natura located?
This family-friendly Akumal hotel is located near the beach, within 3 mi (5 km) of Akumal Beach, Half Moon Bay and Yal-ku Lagoon. Riviera Maya Golf Club and Xel-Há Park are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Akumal Natura Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 134 out of 209 reviews
10 - Excellent
134
Rating 8 - Good. 43 out of 209 reviews
8 - Good
43
Rating 6 - Okay. 20 out of 209 reviews
6 - Okay
20
Rating 4 - Poor. 6 out of 209 reviews
4 - Poor
6
Rating 2 - Terrible. 6 out of 209 reviews
2 - Terrible
6
Reviews
Verified
10/10 Excellent
Heather
2 Feb 2026
Liked: Cleanliness, staff & service, amenities
Love the experience! And Caesar was a great guide for the tour. It’s a must if you stay here. Also very peaceful
Really magical in its sheer simplicity. Rooms are far more comfortable than I imagined. The food was amazing and felt like a relative cooking it. Went for 8 nights with two kids and grateful we took a chance here.
I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.
Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.
Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.
The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.
Larry
Stayed 4 nights in Feb 2025
Verified
8/10 Good
Juha
6 Mar 2025
Liked: Cleanliness, staff & service, amenities
Ventilator wasn't enough to cool the tent and was very lound (when it was on one could not hear the sounds of the jungle).
Cenotes were lovely, we enjoyed especially the fish spa.
Personnel was very friendly and helpful.
There was no white wine in the restaurant, but I think it was a temporary problem 😊
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.
Kyra
Stayed 1 night in Nov 2024
Verified
8/10 Good
Marissa
2 Jan 2025
Liked: Cleanliness, staff & service, amenities
This was our first time glamping, so we did not know what to expect when we arrived. We were welcomed immediately by Jose, whose personality alone told us we would enjoy our time there. The property is stunning. It has two cenotes, one with a fish spa. We saw a variety of animals during our stay iguanas, spider monkeys, a raccoon, the beautiful pet cat, and some street dogs. The tent was spacious with a fan. The attached bathroom at the back of the tent was semi open, but stayed surprisingly clean. The only issue we ran into with the room was it raining the first night and there was a small leak in the roof onto our luggage. Off Spray was an absolute must during the entirety of our stay. We ate at the on-site restaurant several times and used it as a lounging area in between activities. The staff were all very caring and friendly. You HAVE to take the rescue tour with Cesar. It completely changed the meaning of us glamping on the property. It rounded out the entire experience. Overall, we had a great time and would recommend staying here!
The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night!
Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment.
The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere.
However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests.
Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay.
What I loved:
Feeling like we were in a secluded location in the jungle.
The beautiful setting.
The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp.
The resident cat.
Comfortable rooms with ensuite bathrooms.
The semi-outdoor shower in the bathroom.
Our visit to the animal rescue.
Bicycles you can borrow.
Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one.
What I didn't love, but still liked it:
Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough.
Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped.
The bathroom was just a bit more rustic than I expected. It was still fine and functional.
The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue.
One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.