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Reviews of The Efendi Hotel

The Efendi Hotel
Louis Ix, Acre

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 97 reviews" "
Rating 8 - Good. 12 out of 97 reviews" "
Rating 6 - Okay. 9 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property. Pricey but worth it. Parking was extremely limited
Stayed 1 night in Apr 2023

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Betzalel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Very elegant
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special Hotel
Beautiful hotel in the center of the Akko old city. Pros: fantastic service, rooms are large and very comfortable, common areas are simply beautiful and very unique. Location is great for those looking to spend time in Akko. Cons: given the location, expect unusual noise in the middle of the night from the mosque nearby and in the early morning from church bells. Yes, it adds to the ambiance, no, it is not charming and does not allow a good night’s sleep. Friendly tip: the beautiful window decoration in each room that allows sunlight in means that full light comes in early AM. Let the hotel know that you’d like it covered if looking to sleep in.
Stayed 1 night in Feb 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Effendi Oct 20222
The boutique hotel was amazing, and the rooms, and common rooms are beautiful. They are attentive, free minibar for soft drinks, water etc. My only complaint would be it’s hard to find along small street and impossible to get your car really close. Parking is not so easy and is off site. But once you get there, it’s a true experience. We would stay there again. Yana at front desk is a wealth of knowledge on the historical aspect of the building and she’s inviting, friendly and all smiles. Wouldn’t be same without her.
Stayed 2 nights in Oct 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than a hotel, the Efendi is truly the epitome of luxury and comfort. The rooms are spacious and beautifully decorated, down to the smallest detail. The bathrooms are equally spacious with large showers and tubs, marble floors and walls. The ceilings are very high (15 feet or more) and allow for large windows providing abundant natural light. When not in your room there are several places to relax including a beautiful roof top lounge where you can watch the sun set, a northern patio with a spectacular view of the sea and the coastline, and a cozy cellar room. The hotel has an excellent selection of Israeli wines for purchase and these can be enjoyed in all these spaces. Despite being surrounded by buildings in the old city of Akko, the interior of the hotel is quiet and calm. The hotel also offers what I consider to be the best breakfast anywhere in Israel. It is fresh, varied, and plentiful, and served in a beautifully restored Ottoman period room. The staff is friendly, knowledgeable and always available. I also recommend that you try the hamam treatment. It was a fantastic time, in a room that is made just for this type of experience. We stayed for two nights and could easily have stayed for two more.
Stayed 2 nights in Aug 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay in Akko
Stayed 2 nights in May 2022

10/10 Excellent

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Beautiful facility and superb service! Highly recommended!
Stayed 1 night in Apr 2022

10/10 Excellent

Gilat

Stayed 2 nights in Mar 2022

8/10 Good

Julia

Stayed 2 nights in Dec 2021

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place!
A hidden gem! Beautiful renovated, cleanest hotel we have been in a long time…Amazing breakfast….incredible interior decorating…..the best bed and bedlinnen….
Stayed 1 night in Dec 2021

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great location. Beautiful view. Extraordinary design. Spectacular service from the entire staff . Breakfast is good but not amazing. Furnishings inside the room need renovation. Noise from outside neighbors but it's also part of the atmosphere.
Stayed 2 nights in Sep 2021

10/10 Excellent

rona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel
Stayed 1 night in May 2021

8/10 Good

nili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

shira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2020

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and delightful staff. Probably my best hotel in israel
Stayed 1 night in Nov 2019

2/10 Terrible

Asal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found a huge roach on the night stand
We stayed there for 2 night- they gave us a handicapped room even though we didn’t need it or want one. The bathroom flooded every time we showered and although we asked if this could be fix. The second night I found a HUGE ROACH on the night stand table and when we called the front desk the man claimed in couldn’t understanding what I was saying me and hung up the phone on me and never even bother to call back or come by to make sure everything was ok- I was so disgusted and freaked out and was not able to sleep the rest of the night. This was the last thing I expected from a 5 star hotel and very disappointed on the way they handle the situation- the manager in the morning said she would take off 20% of one night which barley came out to $50 ( when converted to dollars). Specially when you compare it to how much we paid for this stay (well over $650) They did not offer to do anything else to make it up to us and just said this is the season for bugs- the hotel manager cares more about making money then making sure the guestes are well taken care of and happy. The girl at the front desk did say on our way out that they will speak to the owner Uri Buri (which also owns a restaurant near by) and will inform him what happened and see if there is anything else thag can done I never heard from him or anyone else from anyone. Clearly the hotel doesn care. Such a disgusting experience I don’t suggest anyone staying here!! IF ANYTHING GOES WRONG THEY WILL DO NOTHING TO HELP FIX IT!!
Stayed 2 nights in Jul 2019
Response from The Efendi team on 13 Aug 2019
Dear Asal , Thank you for sharing your review. First of all, we would like to apologize that we did not live up to your expectations. Our goal with all guests is to have them feel at home, and for you to enjoy your time with us. This is the first time we have something like this happen, and we are working on solving the problems you mentioned. Regarding the handicapped room, it is a regular room, like all others, and in no way a lesser one. It just happens to be accessible for people with disabilities or difficulties. You told that you are celebrating your anniversary upon checkout. Of course we would have made it extra special for you had we known in advance. In addition, the rest of the issues you mentioned are being examined and will be dealt with by the hotel management. Please be assured that our intention and goal is always your comfort as a guest. We want you to feel at home with us. Again, we would like to apologize for problems you experienced while staying with us, and we hope to change your mind and have you stay with us again in the future. Best Regards The Efendi team

10/10 Excellent

Avital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
The overall experience was very good. The building itself served as a residential palace during the Turkish-Ottoman period, and care has been taken in the restoration. The staff are extremely efficient and friendly, the rooms and public spaces were clean and the breakfast served was excellent. However, while everything is above satisfactory, as someone who travels frequently, I feel that the hotel is grossly overpriced and does not offer a good value-for-money service.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the overall experience does not justify the price. The hotel is beautifully designed but giving the fact that it does not have a swimming pool and the Accra doesn’t Ofer much to do. You are left with the feeling that the hotel is over priced
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Karelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel at efendi was beautiful. We rented a car and while it was a little difficult navigating the Akko streets - someone ran from the hotel immediately to park the car. The surrounding area is beautiful and it makes for a perfect home base. The real highlight of course is Uri Buri, excellent service (especially our server who was funny and accommodating), the food alone is worth the trip.
Stayed 1 night in Apr 2019
Response from MA - Reception Manager on 25 Apr 2019
Thanks so much for your review! We're glad you felt at home in Akko; come back and see us any time! Best regards!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the experience of staying in an Ottomam empire building . It has been authentically restored. Plus it has modern amenities.
Stayed 1 night in Mar 2019
Response from MA Howell - Reception Manager on 11 Mar 2019
Thank you! We appreciate your kind words!

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from MA Howell - Reception Manager on 11 Mar 2019
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from MA Howell - Reception Manager on 2 Apr 2019
Thank you for your review! Best regards,

10/10 Excellent

Berry, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever.
Love this hotel
Stayed 1 night in Jan 2019
Response from MA - Front Desk Manager on 27 Jan 2019
That's the goal! Thank you for your review, Berry! Best regards!

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from MA - Front Desk Manager on 27 Jan 2019
Thank you, Eli! Best regards!

10/10 Excellent

Peter, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb in every way. A delightful stay. The building itself is part of the great experience of Acre.
Stayed 2 nights in Jan 2019
Response from Mary Anna - Reception Manager on 20 Jan 2019
Hi Peter, Thank you so much for your review! We are delighted that you enjoyed your stay and invite you to come back any time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Mary Anna - Reception Manager on 20 Jan 2019
Thank you!

10/10 Excellent

Tal

amazing! great hotel and atmosphere
Stayed 1 night in Nov 2018
Response from Mary Anna on 5 Jan 2019
Thank you, Tal! Come back and see us any time! Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Mary Anna on 5 Jan 2019
Thank you! Best regards!

8/10 Good

Adi

Liked: Cleanliness, staff & service
No close parking The windows doesn’t close a lot of light in the morning Beautiful hotel with great veiw Good food
Stayed 1 night in Nov 2018
Response from Mary Anna on 5 Jan 2019
Hi, Adi! Thank you for your review! Unfortunately, parking is a bit tricky, but we sacrifice that for our location in the center of the Old City. We're glad you enjoyed your experience. Come back to see us any time! Best regards!

10/10 Excellent

Vivian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous... an oasis of cool, calm and style in a great city
Stayed 1 night in Oct 2018
Response from Mary Anna H on 3 Nov 2018
Thank you! We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Mary Anna H on 3 Nov 2018
Thank you!

10/10 Excellent

Jay, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is fabulous, well trained and assists in every way.
Stayed 1 night in Aug 2018
Response from Mary Anna - Reception Manager on 20 Jan 2019
Thank you! We will pass the word to our beloved staff. Come back and see us any time!

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jun 2018
Response from Mary Anna - Reception Manager on 20 Jan 2019
Thank you!

10/10 Excellent

Talia, tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Magical wonderful beautiful hotel incredible views so peaceful really comfortable bed and nice bath love the rooftop!
Stayed 1 night in Apr 2018
Response from Mary Anna - Reception Manager on 20 Jan 2019
Hi Talia, Thank you for your review and kind words. We are happy when our guests are happy. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in old Akko, very nice old building which was re-build and kept the details, painting, etc Great views. Breakfast is superb. 10/10 !!
Stayed 1 night in Dec 2017
Response from Mary Anna - The Efendi Hotel on 20 Jan 2019
Thanks so much! The restoration process was painstaking but worth it. Come back and see us any time! Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed at the hotel for one night, on a Friday, and combined the trip with a visit to the adjacent restaurant, Uri-Buri. The hotel is very beautiful, and the rooms are huge (highest ceiling i've seen in a hotel room).
Stayed 1 night in Nov 2017
Response from Mary Anna - Reception Manager on 20 Jan 2019
Thank you! It's easy to be mesormized by the ceilings--and for good reason! Uri Buri is always a hit and the perfect match for a night at the Efendi Hotel. Best regards!

8/10 Good

Diyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Mary Anna - Reception Manager on 20 Jan 2019
Thank you!

10/10 Excellent

SHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, design, comfort
Stayed 1 night in Jun 2017
Response from Mary Anna - Reception Manager on 20 Jan 2019
Thank you for the kind words!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway
The Effendi was wonderful! The room was comfortable, the decor throughout the hotel was understated but chic, and the staff were fantastic. We would also highly recommend eating at Uri Buri to round out your Akko experience.
Response from Mary Anna - Reception Manager on 20 Jan 2019
Hi Michael, Thanks for your review! We're so glad you enjoyed your time in Akko. Come back any time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great weekend getaway

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Butique, hand-crafted hotel
The Efendi Hotel resides in a beautifully restored building. It is a unique hotel, with attention to every detail. the rooms decor, some have hand painted ceiling, is beautiful. every element - from special curtains, to the vintage coffee cups, the special lamps - one can feel the touch and special attention given down to the last detail. There are several high ceiling public spaces, decorated with genuine art pieces. view from the hall, the balcony and the roof is perfect. either you watch the Mediterranean sunset, or eastbound to the Galilee mountains - we were surrounded by the old city houses and roofs. a spectacular, relaxing views. Breakfast was served in the dining room over a large monks-type table. Food was perfectly fresh made. it's a culinary experience by itself.

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problematic parking...
Amazing location, and great facility. The spa is special, all around look and feel was remarkable.