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Overall, great experience. Staff polite, pleasant, attentive, we felt truly welcomed! We stayed just one night so am not sure if the same great experience would last.... nevertheless, it was a great stay.
The staff was very nice everybody was really helpful specially a lady in the check-in area find out that he was out anniversary is sent us a cake. It was another lady that it was a consigiere that was not helpful
I'd definitely stay at the hotel again. The room, the common areas and the food were great. The only thing I didn't like was the inability to control the room temperature. They had buttons in the room that would supposedly lower the heat, but nothing changed. When I spoke to the guest services person ...
Very nice and cozy Hotel placed in center of Old Town. We came prior the check-in hours, yet received the room in 11:00AM without any cost, The room was very clean and cozy, with everything you need (Complimentary tea/coffee, water, Fridge, kettle, etc..) The bathroom is spacious - well designed ...
Stayed here several times. Never disappointed. Excellent restaurant, great staff, close to everything and good neighborhood. Have walked all over central Warsaw with H 15 as homebase.
Were there 3 nights and its conveient to sights . Rooms were excellent but highlight was whatever the Chef who was serving in the small restaurant called Faccaccio in the hotel . We seldom eat in hotel restaurants (other than breakfast) but the duty manager pressed us to try theirs. We did , and ...
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