Compare and book 5 Star hotels in Tongzhou, Beijing

"We visited the hotel during a busy period and getting in required going through security. It was a fairly quick process however. We also had an issue with housekeeping not doing a great job making up our room. The bed would be lumpy and on one occasion it was made over a bathrobe instead of moving the bathrobe to make the bed. I told Tom the front desk staff and they were great. They really tried to rectify the situation and make sure we were happy/comfortable even though it really wasn’t their fault."

"Clean rooms, plenty of shopping near by. Attentive staff. "

"Everything was great, including proximity to places tourists like to visit."

"Very clean room and helpful staff. Breakfast selection was excellent and great service overall "

"Air conditioner and refrigerator did not work"

"Ladies at the executive lounge are very attentive to guests' needs. Swimming pool and gym were world class. They just changed their beds and were too firm (almost hard like many hotel beds in Asia) but the room director assured us that they will get softer and plusher beds to meet guests' needs in future. So email them to arrange for plush beds if you need them."

"The customer service from hotel staff at all levels (from the concierge, bell boy, check in staff, daily cleaners) was exceptional. The rooms were clean and modern and location was very central to everything. The Forbidden City (aka Palace Museum) and Tiannamen square was only a 10 minute walk away and Wangfujing pedestrian road was just on the other side of the APM mall across the street from the hotel with several metro station as options if metro is your preferred transport. Our stay would have recieved the full 5 stars had it not been for the sewage smell that we waft in the main area of the room every so often from the bathroom but this isn't the fault of the hotel but rather an infrastructure issue from the city's contruction as you will get that smell every so often when you walk past sewage drains in the city. The buffet option was excellent with a wide variety of food ranges from chinese food to western food options which was appreciated after 3 weeks of travel in China. Would definitely stay here again for the location, customer service levels and buffet option. "

"Airport shuttle really easy "

"Beautiful hotel, all stuff are so kind and friendly, excellent service! Just somehow the hotel wifi didn't work for my phone. I would suggest the hotel to have a technical support stuff for helping guests troubleshoot. "