Hersonissos Hotel Guide - 5 stars Hotels in Hersonissos, Greece

We only visited for 2 nights and we thoroughly enjoyed our stay - my partner loved it! The amenities are excellent, clean and reasonably priced. The hotel staff offered one of the best customer experiences we have had. Everyone was very attentive from the moment we walked in the reception desk till the moment we checked out. The pool was clean and there were plenty of sunbeds around. We also used the sauna facility (included in the room price) and there are also spa treatments on offer. As a guest you get a 3 minutes complimentary massage by the pool. The hotel is located near Hersonissos and even if you do not own car there is a regular shuttle service from the hotel. We will be definitely going back.

We stayed in room 227, it seemed that that room was in the original built of the hotel as the fixture and fittings were a bit dated. The other buildings within the complex seemed newer. The tv was on a small size and instead of being in the wall, it was placed on a small table. You were watching the tv with your head turned at 45 degrees to the left. Free WiFi most of the time was very, very slow. I don't agree with paying 18 euros (for a week) to have access to the faster internet. The faster internet during our stay was faster than the free of charge one, sometimes not by much. We used an app to measure the speed. We noticed that there were a lot of pensioners in the hotel. The beach near the hotel wasn't brilliant but you can walk a bit from the hotel to get to nicer beach or take a bus to the other beach. Hotel is close to the center of hersonissos. Staff was very pleasant, coffee was always topped up at beakfast without fuss. You can stay there if you fancy it.

We stayed in a swim up room for 7 days, lovely room and a hotel that prides itself on excellent service. Would most definitely recommend this hotel if you are looking for a quiet relaxing break, near the sea & short walk to local tavernas. All staff are friendly & helpful and speak excellent English. There are 2 restaurants, both buffet & a la carte. The buffet is excellent & offers a great choice. Really excellent stay - thank you.

My wife and I went here on our honeymoon, and it was great. Even though we were late arriving from the airport, they made sure food and drink were available to us. The place was quiet, tidy and beautiful. The hotel is built and decorated in a modern fashion. The staff were uber friendly, and particularly the waitress/waiter service working so hard. The place is right next to the beach, but also conveniently located near shops and excursion stalls. Perhaps only one negative thing would be is the lack of variety in the food from day to day. However, getting out the hotel to go to nearby restaurants, which aren't expensive is always a good shout.

Fabulous position - gorgeous pool and right on the beach. Spotlessly clean rooms, ours with lovely sea view, which we requested. Food very good and varied, even for us, a veggie/no dairy/no wheat duo! We asked just for some soya milk at breakfast, but lovely sous-chef Artemios produced gluten free bread and pasta, crepes, pancakes, non dairy cheese... what a star! Meat and fish scoffers were spoiled for choice. Restaurant staff were all very helpful and cheerful especially the lady in charge of breakfast staff. We had a week of sun and relaxation and enjoyed it very much. The gym is good and so were the two youngsters who ran the exercise classes and other entertainments, very lively and keen.

It's our second time here and it was excellent as the first time

Friendly animation team encourage exercise /activities-felt welcoming. All staff helpful & multi lingual. Pool side family room for 3 adults was good size,clean & had outdoor patio. Bathroom small though. Spa facilities a lovely option-but not part of Inclusive package. 10 euros per 4 hour use. Hotel is expanding next year to Stella Island & pics look amazing. For out of hotel activity Jump on the small train & explore other parts of Crete. All the family enjoyed this holiday & want to return.

The hotel is great with excellent facilities and swimming pools. The food was good and had plenty to choose from. The only let down was the beach which is rocky and rough, two feet into the water it is above chest height. Wouldn't recommend for families or if you are looking for a nice swim in the sea.

All the hotel staff was brilliant all the time, helpful and 😀. The hotel is nice, clean and in a very peaceful place also not far from shops. We got a very nice room with sea view although we went for the economic one with garden view which was a pleasent surprise. We booked some activities from one tourism agency and it was so much cheaper than the same activities that we have seen in town centre. The beach is heavenly, the poole is nice with swiming pool for kids which our daughter enjoyed a lot. The animators where so friendly and keept us smiling all the time. The waiters are outstanding. We enjoyed everthing apart feom the food. Unfortunately I can not compare with any other hotel from grece as we haven't been to one but comparing it with a 5 star hotel from tenerife is maximum 3.5 stars. The salads where excellent and the cakes as well. Breakfasts where the same every day apart from the smoothies wich we enjoyed a lot. Lunches where so repetitive, the same as dinners. Seafood very limited apart from a octopus stew one evening and fried calamari rings. The snak bar very limited as well running only from 16:00 to 18:00, Went twice and they had only pizzaa, red mellon and 2 type of cakes. The drinks where nice as well the ice-cream.