Geneva Hotel Guide - 5 stars Hotels in Geneva, Switzerland

While this hotel is very pricey, it is well worth it. I booked 2 rooms for our family. The rooms were beautiful and very comfortable. Lots of light and well appointed supplies were in each room. The only thing missing was an outlet in the bathroom for my hair appliance. So I had to curl my hair while sitting at the desk, which was fine. Central location with the free boat across the street to the main downtown area. The staff were super nice and accomodating. The front receptionists were all very pleasant, well dressed and super professional. Their English was great. The bell men and security people in the lobby were very attentive and helpful. We ate in the Chinese restaurant and the general restaurant on the 2nd floor. All of the waiters were amazing and very friendly.Smiling all the time. Food excellent. We found this a pleasant surprise for Switerland. Our daughter goes to school in a nearby town, so we come often to Switzerland to visit. Since waiters and staff don't work for tips, it is very rare to get good service in Switzerland. We ate at 2 Michelin restaurants in Switzerland, and they provide amazing service, but other than that, waiters and waitresses and not normally very attentive. But this hotel and their staff provided the best service in Switzerland.

Absolutely stunning hotel, each and every employee who we had contact with during our stay went out of their way to making us feel welcome there. Can't fault this hotel. Considering whether I can go back again next weekend!

Great hotel, marvelous location, wonderful staff, delicious food, knowledge concierge . Have American tv stations

Great staff going way beyond the duty to help the customer. Old hotel that remind me my childhood (I lived in Geneva from 1948 for 22 years) As kids we were impressed by the renown of the hotel , hoping that one day we could be guests. Management always in the same family kept the things straight. View on the beautiful lake "rade" (around the lake) and the "jet d'eau". Only compliments from my wife and myself. Geneva , in general, much cleaner than in the past years (Most graffiti's gone) Traffic, still a nightmare...Food, excellent. Weather, perfect Francois Prinz

No swimming pool, very slow internet complimentary internet. Limited food options in terms of room service. Bad view. Close to everything (lake, shopping district, train station)

Best hotel we ever stayed. They need to change our room due to someone coming to hotel and we are given a suite. Exceptional hotel

The staff have the attitude of you are just a guest and We are La Reserve

Excellent Staff, superb food service, Concierge most helpful. All provided in a wonderful location, whether business or pleasure.

Easy access to airport, good food and nice Cassino.

Client emailed to say hotel and staff lovely . This is all I have to say at this time