Hotel Metropole Geneve

Photo gallery for Hotel Metropole Geneve

Primary image
Premium bedding, minibar, in-room safe, blackout curtains
LED TV, DVD player
Premium bedding, minibar, in-room safe, blackout curtains
View from room

Overview of Hotel Metropole Geneve

Hotel Metropole Geneve

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
34 Quai General Guisan, Geneva, GE, 1204

Explore the area

  • Popular LocationJet d'Eau Fountain10 min walk
  • Popular LocationGeneva City Hall12 min walk
  • Popular LocationPatek Philippe Watch Museum19 min walk
  • AirportGeneva (GVA-Cointrin Intl.)16 min drive

Choose dates to view prices

About this area

Geneva

Located on the riverwalk, Hotel Metropole Geneve is in Geneva City Centre, a neighbourhood in Geneva with great airport proximity. Theatre de I'Esperance and Museum of Art and History are cultural highlights, and some of the area's activities can be experienced at Golf & Country Club de Bossey and Serves Golf Club. Looking to enjoy an event or a game while in town? See what's going on at Vernets Sports Centre, or consider a night out at Geneva Arena. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with mountain biking and skydiving. Guests love the hotel's central and quiet location.

What's nearby

  • English Garden Park - 1 min walk
  • Flower Clock - 2 min walk
  • Jet d'Eau Fountain - 10 min walk
  • Geneva City Hall - 12 min walk
  • Patek Philippe Watch Museum - 19 min walk

Getting around

  • Rive Tram Stop - 4 min walk
  • Geneva Station - 14 min walk
  • Geneva International Airport (GVA) - 16 min drive

About this property

Hotel Metropole Geneve

Luxury Geneva hotel in Geneva City Centre, near Rue du Rhône
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre.
Hotel Metropole Geneve offers 127 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages spoken

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (CHF 60 per day)
  • Wheelchair-accessible parking available
  • Off-site parking available (CHF 60 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room (up to 66 lbs/30 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 180 per vehicle (roundtrip)
  • Valet parking fee: CHF 60 per day
  • Nearby parking fee: CHF 60 per day
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Geneva Metropole
Geneva Swissotel Metropole
Metropole Geneve Hotel Geneva
Metropole Geneva Swissotel
Swissotel Geneva
Swissotel Geneva Metropole
Swissotel Metropole
Swissotel Metropole Hotel
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Geneva Hotel
Metropole Geneva Hotel
Metropole Geneve Hotel
Metropole Geneve Geneva
Hotel Metropole Geneve Hotel
Hotel Metropole Geneve Geneva
Hotel Metropole Geneve Hotel Geneva
Hotel Metropole Geneve Preferred Hotels Resorts

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 210 out of 397 reviews
5 - Excellent 53%
Rating 4 - Good. 124 out of 397 reviews
4 - Good 31%
Rating 3 - Okay. 36 out of 397 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 397 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 397 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay
Stayed 1 night in Jun 2022

3/5 Okay

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The carpet in the room was old. The room could be better located.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
Always good to stay
Stayed 2 nights in May 2022

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be Better
Hotel has lots of potential. Shower was not draining water and we had to end up wiping the "lots" of water twice. We did let the hotel know the first time but they did not fixed and next morning same thing happened. No discount nor any amenity was offered due to the inconvenient. Breakfast could be much better for $42 per person, very basic buffet.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the city center, old-worldly stylish yet supermodern, great restaurant, excellent staff.
Stayed 1 night in Dec 2021