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This is my 3rd time at SERENA within the last 2 years. Staff is always warm, friendly and helpful. Location is excellent-close to the city but in its own oasis. Food is above average. Rooms are clean and comfortable but need upgrading to be of better value. Late check out is an excellent service ...
Very nice hotel. My first time in Dar or East Africa. Had some reservations ie cautious about the unknown. But the people are so nice and friendly especially hotel staff. Food is impeccable and overall I was sad to leave. I'm definitely coming back.
You can walk bare feet from your room to the beach. Not a 5 star as rated by Expedia. May be 4 Star. Nice room spacious and clean. Did not get hot water in the shower during my stay. Definitely not a 5 star hotel
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