Compare and book 4 Star hotels in Southeast Birmingham, Alabama

"I was supposed to check in at 4:00pm. I get a a call to check in my room until after 10:00pm. Once I was able to check in staff could not guarantee that my room would be clean. After checking in and inspecting that room was clean enough to staff the night, I was denied more towels as 4 people were in one room and we only had 3 towels. If at was to check out of a room 6 hours late I would be charged for any additional day. I feel my room should be comp and I should receive a free staff if I ever decided to return to this hotel, which is highly unlikely due to the service and my experience."

"They overbooked the hotel and sent us to another hotel for 1 of our nights. The staff refused to listen to you over the phone. They rather just cut you off while you’re talking in person and over the phone. Valet was the best thing far as staff goes! "