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Hotel was impacted by the recent flood in Houston. All the carpet in the lobby has been replaced and the staff at the hotel is outstanding. Definitely would stay at this hotel again,
The hotel is comfortable and the staff is friendly and helpful. There is a good Italian restaurant across the street. The hotel has a convenient shuttle and the #82 bus up and down the street is frequent and cheap.
This hotel was well situated near food and shopping
The location is great. Everything about this hotel is expensive. Valet parking is costly. Room service never got an order exactly right. The food was pretty good, but my impression is that room service does not know, yet, exactly how to coordinate orders with the restaurant to smooth things over. ...
If you ever been to Houston this hotel built in side a mall. I was able to shop and drop my bags off and my room without feeling concerned at all. The hotel going under renovation so check in was a little longer, but overll it was a wonderful experience.
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