"Hotel during flooding..."
I checked in 4/17, on the eve of the worst flooding in Houston, Tx. I went up to my room, which was excellent, got settled and ordered room service. Delivery was prompt and professional (though expensive). Overnight it rained constantly, Monday Houston was flooded and the hotel was a minimum staff due to the conditions. Room service was cancelled so I went to the restaurant for breakfast, for a minimal staff, the food was great and the staff they did have were hustling to take care of us. For lunch, the same thing, minimal staff, the GM was working the hostess/check out area of the restaurant. It was unfortunate they didn't have any lunch options other than the buffet but I didn't complain. The next two days were normal and just a standard hotel stay. The absolute only thing negative I have to say is that I ordered a hamburger for dinner Monday night and asked for it medium rare and it came well done... That's it. Great hotel, nice, clean, friendly staff. I was impressed that I didn't see a lot of the "going's on" of daily hotel life (housekeeping, janitorial, maintenance). They were overwhelmed with guests and flooding yet they made my stay, at the least, very enjoyable. Bravo Wyndham Houston West!
Traveller from Lafayette, La