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Generally, our experience was positive. The room was clean and fairly comfortable. However, there were several aspects that could be improved. The room was not well lit and there was little space to put your clothes. We had a room near the ice machine on the 6th floor. The noise level was most annoying. ...
We have stayed at this hotel three times and have always been more than satisfied with the staff service and amenities. my teens loved the bathrobes!
As all accommodations in DC, It is expensive, and frankly u do not get your money's worth, anywhere there! All D.C. Is overpriced and based on hype!
Pleasant, clean, comfortable, but too many little things were wrong. The request for breakfast in my room was left over from a previous tenant, and after receiving a new one, I was never given a new one for the next night. When my breakfast was brought it lacked a cup for the coffee. The intercom ...
The location of our hotel was excellent for walking to restaurants and shopping. The hotel staff was nice enough. The stairs were "good exercise"! The rooms were very small and the bathroom was smaller. Also the lighting in the room was very dim for us and the security of using our room key in the ...
The hotel is nice and clean. The staff was nice, the room was large and clean. I wish there was coffee in the rooms. However, the was coffee in the lobby in the morning as complementary. Only valet is available for about $47
Clean, quiet, and excellent customer service. We ate at one of their restaurants Caucus, and we lived their food. I recommend this hotel.
The front desk staff was stellar in every way, esp Maki. They would even come out from behind the desk and assist us with our questions. We felt comfortable and at ease to start our magnificent vacation visiting and exploring the Smithsonian museums.
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