A pretty hotel - although quite old. Food was ok - nothing to write home about. But staff was friendly and competent. Lock on out door failed and had to be repaired twice in 24 hours. Very loud music on the hotel beach ruined what was otherwise a magical setting. Loud music at night too. Maybe that's just Cartagena.
Hotel is located one block from the beach, in a very busy street. You can find restaurants, shops, supermarkets nearby, and even a brand new shopping mall just accross the Hotel.
Rooms are modern and clean, with free WI-FI, mini bar but no refrigerator. A liitle noisy sometimes from the busy traffic on San Martin Avenue.
I needed help to set up the AC, but once done, it worked perfectly.
Breakfast was included buffet style, with a good variety of food, juices and fruits, including scrambled eggs. Located on 3rd floor.
I received excellent customer service and personalized attention from all the staff, specially from the General Manager, who introduced herself and offered great advice about things to do in the city.
I travelled alone and felt safe. Good value at a very good rate.
"Perfect for families your children will be gratefu"
Perfect experience, very friendly staff,clean bedrooms, and nice food.
Free parking if you have a car or rental car, other hotels in Cartagena will charge you a parking fee per day.
Perfect for families, Kids are always welcome.
the Historic Center Hotels are beautiful but be sure they accept your kids! And also be sure where you park your rental!.
I'll recommend you to rent a car if you are traveling with your family because the taxi drivers in cartage drive so crazy. And Hilton Cartagena is perfect for that.
Also Hilton Cartagena is one of the counted hotels in La Heroica with private beach.
Enjoy your vacations and blessing stay.
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