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Hotel staff from the moment we entered the lobby, we're very warm and friendly. Everything we required was within walking distance. My family members were a 10 minute drive from their home. We will see you all very soon. Thanks a million.
We arrived late, around 1:30 AM - we called to say we would be arriving after 1 AM; they did not have the room reserved/confirmed: king bed, marina view - it was a room with 2 double beds and view of the roof of the lobby bar; had to wait until 4 PM the next day to get the type of room reserved/confirmed, ...
Reception desk: we found Evelyn and Alexis had excellent customer service. You should be proud to have them On your staff. Additionally Magnolia in the restaurant went over and above to make sure my husband and I had an excellent dining experience
We stayed here before our cruise on Royal Caribbean. $6 shuttle the next morning to the port was hassle free. They have a great restaurant outside for dining and drinks which we loved and beautiful grounds. This will be our go to hotel each time we cruise from this port from now on
So to be fair our room was very comfortable and we DID NOT have a bad experience. Here are a few of the dislikes 1) There is a $35 per day resort fee - but it's not really a resort as no amenities are included except basics. 2) Parking is also $30-$40 which should be included in that "resort fee" ...
This hotel had a very upscale feel to it. The pool deck was beautiful and equipped with a bar, and it is connected to a skywalk which takes you across the street and directly to the beach. The rooms were spacy and beautifully furnished. Next time I'm in Fort Lauderdale, I am definitely staying at ...
Wonderful from start to finish! Much better than the Red Carpet experience the day/night before.. booked it with Travelocity…first and LAST time I do that!
All I can say I can’t wait to go back!!!! Loved the suite and the staff was very friendly and accommodating!
For the price of this hotel, we were not impressed by the cleanliness of the room or the service of the staff. With 2 fine exceptions All onsite services have top shelf pricing but the food and accommodations don’t back that up. The location made it tolerable, and is nice but it’s not 4 or 5 star ...
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