Compare and book 4 Star hotels in Berrington, Tenbury Wells

"A bit tired due to old building, room we had was due refresh. Breakfast was excellent. Customer service excellent, parking good"

"As always a lovely stay with excellent food and brilliant staff. They are so friendly, efficient and attentive."

"We stayed in room 110, a superior dog friendly room. It was absolutely wonderful. Lots of room, a massive bed, ensuite bathroom, tea and coffee making facilities, TV, couple of lovely armchairs and a small table. It was incredibly quiet too! The parking was easy as the car park is vast (there are a few large potholes which need tending to!) What makes this hotel are the staff. Every single one of them had a smile on their face and a cheery hello whenever they saw you. I can't say enough nice things about this place. Thank you for a wonderful, relaxing stay."

"Room was lovely an so was the spa! Didn’t like that I had to walk through the restaurant from the spa in a towel to get a drink! Then was handed a prosecco in a paper tea cup! That was the only downfall! Everything else was perfect ! The two young ladies behind the desk in reception were fabulous and very polite! "

"Booked in early January, some hours later, on the same day, messaged hotel asking for a cancellation, because I realised that possibly I wouldn't be able to make these dates or even the city due to personal circumstances. Even with more than one month in advance, the hotel refused to cancel and refund the booking; We were a big group, booked 3 different rooms; we paid different £ for the rooms, but got exactly the same room size/ layout and facilities. We could feel a smell of old and musty around the premisses hallways/corridors/bedrooms. Old furniture and decoration all around the hotel. Hallway to gym and spa requires updating. Were travelling with children, choose this hotel because of the pool and spa facilities; however we could not use this during the entire stay. We were told the "pool is not working due to elevated chlorine levels". An online search demonstrated that there are quick solutions for this issue eg. emptying the pool and filling it up with clean water; or adding a neutralising solution. We checked in on Friday around 3pm and checked out on Sunday 11am. But it seemed that there was no sense of URGENCY to fix this issue; plus we were not informed about it previously to make appropriate arrangements. Breakfast: very few options available; hard/sour fruits; served uncooked egg and old burnt bacon. Few restaurant options around. But close to Safari park. Staff were generally polite. Overall overly priced for what was on offer. "

"Friendly helpful staff, clean room, good food. All of the facilities were good. Treatments really good. "