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Joel was the front desk attendant and was fantastic. The grounds are gorgeous and after staying here every year for the last 5, we have never had any issues. Worth every penny!
Arrived and checked in smoothly. Later on the bathroom sink overflowed due to slow drainage and the overflow hole not working properly. After placing towels on the floor etc the sink continued to leak from the underside. Front desk staff was very helpful, giving us replacement towels and moving us ...
Wish they had a shutter from the airport, even if they only ran it at a couple of times per day that I could schedule in. Bar was nice and accommodating. Bedroom was clean, but bed was not all that comfortable to my standards...guess I'm spoiled at home. Should have included shampoo in bathroom.
Staying on Capt Ron's boat was a great experience. Has everything you need, full kitchen, full bath, air conditioning and a very comfy bed. Ron met us at the boat when we arrived and showed us how everything worked. I would recommend this place to anyone.
The shower temp handle was weird and my boyfriend finally figured it out after I took a lukewarm shower. Also we put the "do not disturb" hanger yet maid cleaned anyway. We reported both. Bed was relaxing and loved that if you have subscription to Hulu or Netflix you can watch in room. Breakfast ...
Stay unfailingly helpful and friendly--every staff contact we had was positive The hotel is under major renovation--the atrium was closed off on each floor by opaque plastic. You could smell drywall in the halls. But the rooms were clean and comfortable and impeccably prepared. The free breakfast ...
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