Title: Hyatt House Richmond / Short Pump Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt House Richmond / Short Pump Hotel connected to a shopping centre in Richmond with free breakfast ![Exterior](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/75110bea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/6ebc6894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/b2e2674a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/9c19abdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/cea46a6a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Short Pump Town Center, Hyatt House Richmond / Short Pump offers a welcoming atmosphere with a breakfast buffet, rooftop terrace with city views, and free in-room WiFi. Guests love the helpful staff, convenient shopping, and dry cleaning services. 8.8 Excellent ## Popular amenities - - Bar - Gym - Laundry - Housekeeping - Free WiFi £107 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Deluxe Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/b378b31a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Kitchen 8.0 Very good 23 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV - 529 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Studio Suite, 1 King Bed with Sofa bed, Kitchenette | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/cfc467b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Kitchenette 8.8 Excellent 72 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV Sofa bed - double - 416 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/57707722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 17 reviews ### Highlights Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Separate bedroom Premium bedding Private bathroom Shower/bath combination - 398 sq ft - City view - Sleeps 4 - 2 Queen Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/fb035dcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Mini-fridge Dining table Flat-screen TV Separate bedroom - 680 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/fb035dcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Bathtub, Corner 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Mini-fridge Dining table Flat-screen TV Separate bedroom - 680 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ![Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) | 1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/ea615daa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) 10.0 Exceptional 13 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV Sofa bed - double - 416 sq ft - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Room, 2 Queen Beds, Non Smoking | Premium bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/290000/282000/281929/993f657b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn by Hilton Richmond-North/Ashland Ashland - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 663 reviews £85 includes taxes & fees 4 Nov - 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Downtown Downtown Richmond - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.0 Very good 522 reviews £136 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Richmond-Hotels-Homewood-Suites-By-Hilton-Richmond-Downtown.h12435090.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=a1ab11ce-52d3-4776-bb63-8c7b0165db7a&top_cur=GBP) Ad ![Daily cooked-to-order breakfast for a fee](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/20000/11700/11679/ab277f4b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Delta Hotels by Marriott Richmond Downtown Downtown Richmond - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 1,008 reviews £136 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Richmond-Hotels-Delta-Hotels-By-Marriott-Richmond-Downtown.h11679.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=a1ab11ce-52d3-4776-bb63-8c7b0165db7a&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/52000000/51680000/51679500/51679494/a28cfbbc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Ashland Ashland - 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Pool - Breakfast included - Pet-friendly - Free WiFi 8.4 Very good 565 reviews £108 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Richmond-Hotels-Hampton-Inn-Richmond-Southwest-Hull-Street.h281915.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=a1ab11ce-52d3-4776-bb63-8c7b0165db7a&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/72000000/71990000/71988900/71988875/8a6814a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton Richmond Short Pump Short Pump - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 559 reviews £127 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Richmond-Hotels-Home2-Suites-By-Hilton-Richmond-Short-Pump.h71988875.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=a1ab11ce-52d3-4776-bb63-8c7b0165db7a&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/112000000/111660000/111651600/111651512/a34dfbf9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ECHO Suites Extended Stay by Wyndham Richmond West Richmond - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.8 Good 176 reviews £78 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Richmond-Hotels-Echo-Suites-Richmond-West.h111651512.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=a1ab11ce-52d3-4776-bb63-8c7b0165db7a&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/18000000/17730000/17726000/17725982/88437c87.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Graduate by Hilton Richmond Downtown Richmond - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,372 reviews £142 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Richmond-Hotels-Graduate-Richmond.h17725982.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=a1ab11ce-52d3-4776-bb63-8c7b0165db7a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-HYATT-House-Richmond-West.h2440187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-HYATT-House-Richmond-West.h2440187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.65706%2C-77.61822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HkkdcDppPYPnLgTN6u0ra7ApPd0=) 11800 W Broad Street, Richmond, VA, 23233 #### What's nearby - Short Pump Town Center - 2 min walk - 0.1 miles - Sheltering Arms Institute - 5 min drive - 2.6 miles - Henrico Doctors' Hospital - 10 min drive - 7.2 miles - University of Richmond - 13 min drive - 9.1 miles - Virginia Commonwealth University - 18 min drive - 14.7 miles #### Getting around - Richmond Staples Mill Road Station - 19 min drive - Richmond, VA (RIC-Richmond Intl.) - 30 min drive #### Restaurants - ‪The Cheesecake Factory - ‬5 min walk - ‪Starbucks - ‬3 min walk - ‪Capital One Café - ‬2 min walk - ‪Maggiano's - ‬8 min walk - ‪Cooper's Hawk Winery & Restaurant - ‬6 min walk ## About this property ### Hyatt House Richmond / Short Pump Hotel near Short Pump Town Center Consider a stay at Hyatt House Richmond / Short Pump and take advantage of a free breakfast buffet, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and dry cleaning/laundry services. You'll also find perks such as: - Free self-parking - Express check-out, a front desk safe and meeting rooms - A banquet hall, outdoor furniture and a 24-hour front desk - Guest reviews give top marks for the breakfast, helpful staff and proximity to shopping Room features All 134 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. Other conveniences in all rooms include: - Designer toiletries and hairdryers - 42-inch flat-screen TVs with premium channels - Wardrobes/cupboards, microwaves and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/31000000/30070000/30061900/30061827/9423c7ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Drury Plaza Hotel Richmond Glen Allen - Pool - Hot tub - Breakfast included - Pet-friendly 9.6 Exceptional 2,787 reviews £98 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=30061827&PinnedHotelID=30061827&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/72000000/71990000/71988900/71988875/8a6814a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Richmond Short Pump Short Pump - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 559 reviews £127 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=71988875&PinnedHotelID=71988875&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3020000/3010700/3010679/87cdf142.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Richmond Hotel & Spa/Short Pump Short Pump - Pool - Hot tub - Spa - Free WiFi 8.8 Excellent 1,008 reviews £131 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3010679&PinnedHotelID=3010679&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2230000/2221200/2221148/365d1341.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham Richmond Short Pump Short Pump - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,841 reviews £90 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2221148&PinnedHotelID=2221148&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/64000000/63910000/63904500/63904421/387efa9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Richmond Short Pump Richmond - Pool - Breakfast included - Pet-friendly - Free WiFi 9.4 Exceptional 376 reviews £132 includes taxes & fees 9 Nov - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 1,015 reviews £81 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1895598&PinnedHotelID=1895598&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/560000/559100/559031/ece6aa4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Richmond Innsbrook Glen Allen - Pool - Hot tub - Pet-friendly - Free WiFi 8.2 Very good 1,006 reviews £85 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=559031&PinnedHotelID=559031&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/700000/696000/695938/cf2952cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Marriott Short Pump Glen Allen - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 917 reviews £118 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=695938&PinnedHotelID=695938&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends - A bar/lounge ### Restaurants on site - H Bar ### Things to do - 24-hour gym ### Family friendly - Grocery/convenience store - In-room microwave - Laundry facilities ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 1,755 square feet of conference space - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Firepit - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Hardwood flooring in room - Lever door handles - Lift - Thin carpet in room - Tile flooring in room - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Banquet hall - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels - MP3 dock - Pay films ### Food and drink - Coffee/tea maker - Microwave ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as HYATT house Hotel Richmond-West HYATT house Richmond-West HYATT house Richmond-West Hotel HYATT house Richmond West HYATT house Richmond West Hyatt House Richmond / Short Pump Hotel Hyatt House Richmond / Short Pump Richmond Hyatt House Richmond / Short Pump Hotel Richmond ## Frequently asked questions ### Is Hyatt House Richmond / Short Pump pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hyatt House Richmond / Short Pump? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt House Richmond / Short Pump on 2 Nov 2025 start from £107.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Richmond-Hotels-HYATT-House-Richmond-West.h2440187.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hyatt House Richmond / Short Pump? > Self-parking is free at this property. ### What time is check-in at Hyatt House Richmond / Short Pump? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at Hyatt House Richmond / Short Pump? > Checkout is at noon. ### Where is Hyatt House Richmond / Short Pump located? > Located in Short Pump, this hotel is steps from Short Pump Town Center and 2.4 mi (3.9 km) from Sheltering Arms Institute. Elk's Lodge and Virginia Hospital & Health are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt House Richmond / Short Pump Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 652 8 - Good 203 6 - Okay 81 4 - Poor 41 2 - Terrible 35 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Gloria 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay! ##### Gloria Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Charles J 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly rooms were clean and breakfast was delicious. I will definitely stay here again. ##### Charles J Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Julie 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful hotel with great dining options, outdoor mall, and always available parking near the entrance. ##### Julie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rashad 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great clean room , would stay again ##### Rashad Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul Gerard 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, nice hotel ##### Paul Gerard Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Michael 31 Aug 2025 Liked: Amenities I loved this hotel would be back again very soon ##### Michael Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Chalit 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable beds, quiet and convenient location! ##### Chalit Stayed 1 night in Aug 2025 ### 10/10 Excellent #### James 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location great breakfast great help checking in and check out was great but that six dollar bottle of water is crazy in the room but all in all great day we will be ![Room was in walking distance to the funny bone. I walked right downstairs and had dinner at the boathouse.](https://a.travel-assets.com/ugc/hotel-reviews/b1f7fc41-9bb4-4e1b-9087-7df4c0275a84-1757880044345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kimberly 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Was exactly what we were looking for! ##### Kimberly Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Roger 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Nice King Suite. Comfortable bed. Clean. ##### Roger Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jacqueline 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the location and dining options ##### Jacqueline Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Philip 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff! ##### Philip Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Naoko 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and nice location. Breakfast is wonderful! ##### Naoko Stayed 1 night in Jul 2025 ### 8/10 Good #### Ivan 14 Sept 2025 Liked: Amenities Disliked: Property conditions & facilities The hotel looked great and the location was perfect. The only problem I had was that the shower didn’t have enough water pressure and the bathroom floor tiles were loose due to water damage. ##### Ivan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ronald 24 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was convenient and very accessible to other businesses. ##### Ronald Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gwendolyn 1 Jul 2025 Liked: Cleanliness, property conditions & facilities Perfect location for shopping and food. The staff were excellent and friendly the rooms were clean and comfortable! ##### Gwendolyn Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### John 10 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### John Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Teawanda 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The the whole experience was what i wanted for my anniversary. The room description was exactly what was expected. The shopping, the staff and convenience was exactly what we needed. Awesome experience. ##### Teawanda Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Richard 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I come back every year and stay here while we shop. It is so convenient to walk out the front door and you are ready to shop. The staff is amazing and very friendly. ##### Richard Stayed 1 night in Aug 2025 ### 4/10 Poor #### Nicole 7 Sept 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness I liked the hotel, my room was just dirty. ##### Nicole Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alexander 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay! This was a nice hotel, clean, staff was friendly, and breakfast was very good with many options, and lots of seating. Great stay! ##### Alexander Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jack 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Odd location. Right in mall basically. Didn’t seem like great location ##### Jack Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sandra 2 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Hyatt House Richmond/Short Pump Hotel is a wonderful place to stay. I highly recommend this hotel because the staff was pleasant, the rooms were very clean, if we needed anything they would supply us with it and the hotel is surrounded by many shops and restaurants. ##### Sandra Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Barbara 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A good place to stay surrounded by all types of stores. ##### Barbara Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lynne 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the proximity to dining and shopping. ##### Lynne Stayed 3 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Historic Hotels in Manchester](https://www.expedia.co.uk/Manchester-Hotels-Historic-Hotel.0-0-d2205-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Palma de Mallorca Old Town](https://www.expedia.co.uk/5Star-Palma-De-Mallorca-Old-Town-Palma-De-Mallorca-Hotels.s50-n6355891-0.Travel-Guide-Filter-Hotels) > > [Hotel Caravel](https://www.expedia.co.uk/SantAgnello-Hotels-Hotel-Caravel.h41647.Hotel-Information) > > [Gulliver's Resort Matlock Bath](https://www.expedia.co.uk/Matlock-Hotels-Gullivers-Resort-Matlock-Bath.h19236922.Hotel-Information) > > [Holiday Inn Express Glenrothes by IHG](https://www.expedia.co.uk/Glenrothes-Hotels-Holiday-Inn-Express-Glenrothes.h78974.Hotel-Information) > > [Holiday Inn NEWPORT by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Holiday-Inn-NEWPORT.h10273.Hotel-Information) > > [Hotels with Indoor Pools in Sydney](https://www.expedia.co.uk/Sydney-Hotels-Hotels-With-Indoor-Pools.0-0-d178312-tHotelswithIndoorPools.Travel-Guide-Filter-Hotels) > > [Hotels in Harrogate](https://www.expedia.co.uk/Harrogate-Hotels.d7733.Travel-Guide-Hotels) > > [Sports Hotels in Crete](https://www.expedia.co.uk/Destinations-In-Crete-Adventure-Sport-Hotel.0-0-d180100-tAdventureSportHotel.Hotel-Filter-Destinations) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [All-Inclusive Hotels in Costa Teguise](https://www.expedia.co.uk/Costa-Teguise-Hotels-All-Inclusive-Hotel.0-0-d6024126-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotel Royal Neptun](https://www.expedia.co.uk/Dubrovnik-Hotels-Hotel-Royal-Neptun.h1520440.Hotel-Information) > > [SOWELL HÔTELS La Plage](https://www.expedia.co.uk/Saint-Raphael-Hotels-Hotel-La-Plage.h48632679.Hotel-Information) > > [Hotels in England](https://www.expedia.co.uk/Destinations-In-England.d11218.Hotel-Destinations) > > [Hotel Admiral Casino & Lodge](https://www.expedia.co.uk/San-Roque-Hotels-Hotel-Admiral-Casino-Lodge.h27007033.Hotel-Information) > > [Hôtel Névé](https://www.expedia.co.uk/Morzine-Hotels-Hotel-Alte-Neve.h33300192.Hotel-Information) > > [Boar's Head Resort](https://www.expedia.co.uk/Charlottesville-Hotels-Boars-Head-Resort.h7850596.Hotel-Information) ### Flights > [Flights from Darlington (MME) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/mme/man/durham-to-manchester) > > [Flights from Johannesburg (JNB) to Lusaka (LUN)](https://www.expedia.co.uk/lp/flights/jnb/lun/johannesburg-to-lusaka) > > [Flights from Sydney (SYD) to London (LHR)](https://www.expedia.co.uk/lp/flights/syd/lhr/sydney-to-london) > > [Flights from Dammam (DMM) to London (LHR)](https://www.expedia.co.uk/lp/flights/dmm/lhr/dammam-to-london) > > [Flights from Paisley (GLA) to Houston (IAH)](https://www.expedia.co.uk/lp/flights/gla/iah/glasgow-to-houston) ### Activities > [Things to do in Rethymno](https://www.expedia.co.uk/Things-To-Do-In-Rethymno.d182119.Travel-Guide-Activities) > > [Things to do in Andorra la Vella](https://www.expedia.co.uk/Things-To-Do-In-Andorra-La-Vella.d6110.Travel-Guide-Activities) > > [Things to do in Titisee-Neustadt](https://www.expedia.co.uk/Things-To-Do-In-Titisee-Neustadt.d5267.Travel-Guide-Activities) ### General > [Visit Cheltenham](https://www.expedia.co.uk/Cheltenham.dx4597) > > [Visit Butetown](https://www.expedia.co.uk/Cardiff-Butetown.dx553248635216274142)