Title: Hyatt House Richmond / Short Pump Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2440187&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt House Richmond / Short Pump Guests enjoy a complimentary breakfast buffet, relax by the firepit in the evening, and take in city views from their rooms and the rooftop terrace. ## Photo gallery for Hyatt House Richmond / Short Pump ![Bar (on property) - Hyatt House Richmond / Short Pump (Richmond)](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/c92239e9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hyatt House Richmond / Short Pump (Richmond)](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/6ebc6894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hyatt House Richmond / Short Pump (Richmond)](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/797f2b16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt House Richmond / Short Pump (Richmond)](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/75110bea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed, Bathtub, Corner | Premium bedding, in-room safe, desk, laptop workspace - Hyatt House Richmond / Short Pump (Richmond)](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/dce18f5f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Short Pump Town Center, Hyatt House Richmond / Short Pump offers a welcoming atmosphere with a breakfast buffet, rooftop terrace with city views, and free in-room WiFi. Guests love the helpful staff, convenient shopping, and dry cleaning services. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Gym £117 includes taxes & fees 29 Jan - 30 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-14&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-14&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2440187&PinnedHotelID=2440187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Deluxe Suite, 1 Bedroom, Kitchen ![Deluxe Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/b378b31a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Kitchen 8.0 Very good 23 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV - 529 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette ![Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/cfc467b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Kitchenette 8.8 Excellent 76 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV Sofa bed - 416 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/57707722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.4 Very good 18 reviews ### Highlights Air conditioning Connecting rooms available Mini-fridge Flat-screen TV Premium bedding Hairdryer Private bathroom Shower/bath combination - 398 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Suite, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/fb035dcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Mini-fridge Dining table Flat-screen TV Separate bedroom - 680 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, Bathtub, Corner ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/fb035dcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Bathtub, Corner 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Mini-fridge Dining table Flat-screen TV Separate bedroom - 680 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) ![Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2450000/2440200/2440187/ea615daa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible) 9.8 Exceptional 15 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette Full-sized fridge/freezer Dishwasher Flat-screen TV Sofa bed - 416 sq ft - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2230000/2221200/2221148/5002d4a7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wingate by Wyndham Richmond Short Pump Short Pump - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 1,816 reviews £88 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Richmond-Hotels-Wingate-By-Wyndham-Richmond-Short-Pump.h2221148.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=7c3f815f-1ecc-4210-a572-59f3a58a6c10&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/64000000/63910000/63904500/63904421/8424f78e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Richmond Short Pump Richmond - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.4 Exceptional 414 reviews £113 includes taxes & fees 20 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-HYATT-House-Richmond-West.h2440187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-HYATT-House-Richmond-West.h2440187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.65706%2C-77.61822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HkkdcDppPYPnLgTN6u0ra7ApPd0=) 11800 W Broad Street, Richmond, VA, 23233 #### What's nearby - Short Pump Town Center \- 1 min walk \- 0.0 miles - University of Richmond \- 12 min drive \- 9.1 miles - Virginia Commonwealth University \- 15 min drive \- 14.7 miles - Greater Richmond Convention Center \- 17 min drive \- 15.9 miles - Kings Dominion \- 24 min drive \- 27.8 miles #### Getting around - Richmond Staples Mill Road Station - 19 min drive - Richmond, VA (RIC-Richmond Intl.) - 30 min drive #### Restaurants - ‪The Cheesecake Factory - ‬5 min walk - ‪Capital One Café - ‬2 min walk - ‪Starbucks - ‬3 min walk - ‪Cooper's Hawk Winery & Restaurant - ‬6 min walk - ‪Maggiano's - ‬8 min walk ## About this property ### Hyatt House Richmond / Short Pump Hotel near Short Pump Town Center Consider a stay at Hyatt House Richmond / Short Pump and take advantage of a free breakfast buffet, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a firepit and dry cleaning/laundry services. You'll also find perks such as: - Free self-parking - Express check-out, outdoor furniture and a lift - A 24-hour front desk, a front desk safe and a computer station - Guest reviews give top marks for the breakfast, helpful staff and proximity to shopping Room features All 134 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. Other conveniences in all rooms include: - Designer toiletries and hairdryers - 42-inch flat-screen TVs with premium channels - Wardrobes/cupboards, microwaves and coffee/tea makers ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/72000000/71990000/71988900/71988875/8a6814a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Richmond Short Pump Short Pump - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.2 Wonderful 610 reviews £121 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=71988875&PinnedHotelID=71988875&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3020000/3010700/3010679/87cdf142.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Richmond Hotel & Spa/Short Pump Short Pump - Pool - Hot tub - Spa - Free Wi-Fi 8.8 Excellent 1,008 reviews £115 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=3010679&PinnedHotelID=3010679&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/64000000/63910000/63904500/63904421/8424f78e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Richmond Short Pump Richmond - 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Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 323 reviews £122 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=53923126&PinnedHotelID=53923126&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/3000000/2230000/2221200/2221148/5002d4a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham Richmond Short Pump Short Pump - Pool - Breakfast included - Parking included - Free Wi-Fi 8.6 Excellent 1,816 reviews £88 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=2221148&PinnedHotelID=2221148&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/440000/437700/437696/4f149bff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 8.8 Excellent 739 reviews £91 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=437696&PinnedHotelID=437696&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends - A bar/lounge ### Restaurants on site - H Bar ### Things to do - 24-hour gym ### Family friendly - Grocery/convenience store - In-room microwave - Laundry facilities ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 1,755 square feet of conference space - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Firepit - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Hardwood flooring in room - Lever door handles - Lift - Thin carpet in room - Tile flooring in room - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Banquet hall - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels - MP3 dock - Pay films ### Food and drink - Coffee/tea maker - Microwave ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector and a smoke detector This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as HYATT house Hotel Richmond-West HYATT house Richmond-West HYATT house Richmond-West Hotel HYATT house Richmond West HYATT house Richmond West Hyatt House Richmond / Short Pump Hotel Hyatt House Richmond / Short Pump Richmond Hyatt House Richmond / Short Pump Hotel Richmond ## Frequently asked questions ### Is Hyatt House Richmond / Short Pump pet-friendly? ### How much does it cost to stay at Hyatt House Richmond / Short Pump? ### How much is parking at Hyatt House Richmond / Short Pump? ### What time is check-in at Hyatt House Richmond / Short Pump? ### What time is check-out at Hyatt House Richmond / Short Pump? ### Where is Hyatt House Richmond / Short Pump located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt House Richmond / Short Pump Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 647 8 - Good 200 6 - Okay 77 4 - Poor 45 2 - Terrible 36 ## Reviews ### 8/10 Good #### Melody 21 Dec 2025 Liked: Cleanliness, property conditions & facilities Location was nice. The kitchenette area is cute and very convenient. ##### Melody Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Lisa 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Our go to place in Henrico! It's like a home away from home. Big shout out to Shari the bartender! She's the BEST!!! ##### Lisa Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Gloria 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay! ##### Gloria Stayed 1 night in Oct 2025 ### 8/10 Good #### Brianna 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay. The room was nice, very spacious, and clean. I would say they should make sure 3rd parties notify you that they’re undergoing renovations. ##### Brianna Stayed 1 night in Dec 2025 ### 8/10 Good #### Wendy 31 Dec 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The hotel is under construction. The staff was efficient and responsive. I had 3 rooms the rooms were clean. ##### Wendy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Robert Russell 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was fantastic and the area is very convenient for shopping and dining. ##### Robert Russell Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### David 9 Dec 2025 Location ##### David Stayed 1 night in Nov 2025 ### 10/10 Excellent #### john 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff, stay and suite was wonderful. ##### john Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Charles J 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly rooms were clean and breakfast was delicious. I will definitely stay here again. ##### Charles J Stayed 4 nights in Oct 2025 ### 8/10 Good #### John 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always enjoy staying at the Hyatt. Rooms are spacious and the amenities are great. And especially like the location. ##### John Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Julie 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful hotel with great dining options, outdoor mall, and always available parking near the entrance. ##### Julie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Chon 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Nice staff - extremely curteous and helpful. Good breakfast - a bit better than at most comparable hotels. ##### Chon Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Rashad 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great clean room , would stay again ##### Rashad Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul Gerard 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, nice hotel ##### Paul Gerard Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Teryl 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice room. Very clean. We had a small suite. Kitchen was equipped with a large frig, microwave, glassware, plates, silverware and even a dishwasher! ##### Teryl Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Michael 31 Aug 2025 Liked: Amenities I loved this hotel would be back again very soon ##### Michael Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Chalit 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable beds, quiet and convenient location! ##### Chalit Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jennifer 14 Dec 2025 Disliked: Property conditions & facilities The room itself was nice and clean. However the heating systems makes VERY loud banging noises round the clock. It’s a fairly pricey hotel to sound like you’re living in a construction zone. The “bar” is a dark corner and was never apparently open. Overall felt dingy and old ##### Jennifer Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Marcia S 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quiet, spacious, clean ##### Marcia S Stayed 1 night in Oct 2025 ### 4/10 Poor #### Teri 30 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities When we checked in that afternoon we were told that the water would be cut off at 10 the next morning. Tried showering that night but there was no hot water. Wouldn’t recommend. Won’t return. ##### Teri Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Beverly 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and spacious room! Easy check in and very comfortable. So happy to be so close to the short pump shopping center. My card was put to good use! ##### Beverly Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Amelia 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Always clean and quiet. ##### Amelia Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Edward 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Can’t beat this hotel! I highly recommend this hotel if in Richmond. ##### Edward Stayed 1 night in Aug 2025 ### 10/10 Excellent #### James 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location great breakfast great help checking in and check out was great but that six dollar bottle of water is crazy in the room but all in all great day we will be ![Room was in walking distance to the funny bone. I walked right downstairs and had dinner at the boathouse.](https://a.travel-assets.com/ugc/hotel-reviews/b1f7fc41-9bb4-4e1b-9087-7df4c0275a84-1757880044345.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kimberly 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Was exactly what we were looking for! ##### Kimberly Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Palma de Mallorca Old Town](https://www.expedia.co.uk/5Star-Palma-De-Mallorca-Old-Town-Palma-De-Mallorca-Hotels.s50-n6355891-0.Travel-Guide-Filter-Hotels) > > [Hotel Caravel](https://www.expedia.co.uk/SantAgnello-Hotels-Hotel-Caravel.h41647.Hotel-Information) > > [Gulliver's Resort Matlock Bath](https://www.expedia.co.uk/Matlock-Hotels-Gullivers-Resort-Matlock-Bath.h19236922.Hotel-Information) > > [Holiday Inn Express Glenrothes by IHG](https://www.expedia.co.uk/Glenrothes-Hotels-Holiday-Inn-Express-Glenrothes.h78974.Hotel-Information) > > [Holiday Inn NEWPORT by IHG](https://www.expedia.co.uk/Cardiff-Hotels-Holiday-Inn-NEWPORT.h10273.Hotel-Information) > > [Hotels with Indoor Pools in Sydney](https://www.expedia.co.uk/Sydney-Hotels-Hotels-With-Indoor-Pools.0-0-d178312-tHotelswithIndoorPools.Travel-Guide-Filter-Hotels) > > [Hotels in Harrogate](https://www.expedia.co.uk/Harrogate-Hotels.d7733.Travel-Guide-Hotels) > > [Sports Hotels in Crete](https://www.expedia.co.uk/Destinations-In-Crete-Adventure-Sport-Hotel.0-0-d180100-tAdventureSportHotel.Hotel-Filter-Destinations) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [All-Inclusive Hotels in Costa Teguise](https://www.expedia.co.uk/Costa-Teguise-Hotels-All-Inclusive-Hotel.0-0-d6024126-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotel Royal Neptun](https://www.expedia.co.uk/Dubrovnik-Hotels-Hotel-Royal-Neptun.h1520440.Hotel-Information) > > [SOWELL HÔTELS La Plage](https://www.expedia.co.uk/Saint-Raphael-Hotels-Hotel-La-Plage.h48632679.Hotel-Information) > > [Hotels in England](https://www.expedia.co.uk/Destinations-In-England.d11218.Hotel-Destinations) > > [Hotel Admiral Casino & Lodge](https://www.expedia.co.uk/San-Roque-Hotels-Hotel-Admiral-Casino-Lodge.h27007033.Hotel-Information) > > [Hôtel Névé](https://www.expedia.co.uk/Morzine-Hotels-Hotel-Alte-Neve.h33300192.Hotel-Information) > > [Boar's Head Resort](https://www.expedia.co.uk/Charlottesville-Hotels-Boars-Head-Resort.h7850596.Hotel-Information) ### Flights > [Flights from Kempton Park (JNB) to Lusaka (LUN)](https://www.expedia.co.uk/lp/flights/jnb/lun/johannesburg-to-lusaka) > > [Flights from Sydney (SYD) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/syd/lhr/sydney-to-london) > > [Flights from Dammam (DMM) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/dmm/lhr/dammam-to-london) > > [Flights from Paisley (GLA) to Houston (IAH)](https://www.expedia.co.uk/lp/flights/gla/iah/glasgow-to-houston) ### Activities > [Things to do in Andorra la Vella](https://www.expedia.co.uk/Things-To-Do-In-Andorra-La-Vella.d6110.Travel-Guide-Activities) > > [Things to do in Titisee-Neustadt](https://www.expedia.co.uk/Things-To-Do-In-Titisee-Neustadt.d5267.Travel-Guide-Activities) ### General > [Visit Butetown](https://www.expedia.co.uk/Cardiff-Butetown.dx553248635216274142) ---